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    <title>Promero, Inc - Latest Press Releases on ReleaseWire</title>
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      <title>Promero Enrolls 200+ Businesses in Its SMS Marketing Services</title>
      <link>http://www.releasewire.com/press-releases/promero-enrolls-200-businesses-in-its-sms-marketing-services-1277539.htm</link>
      <description><![CDATA[<div class="newsleft"><div class="newsbody"><p class="subheadline">SMS Marketing Services is the first SMS messaging platform that combines omni-channel digital communications, marketing, messaging with artificial intelligent Google Assistant BOT and live agent interactions.</p><p>Pompano Beach, FL -- (<a rel="nofollow" href="http://www.releasewire.com/">ReleaseWire</a>) -- 02/18/2020 --  <a class="extlink"  target="_blank"  rel="nofollow noopener" title="Promero" href="https://www.promero.com">Promero</a> announced today that it has enrolled more than 200 small businesses in its SMS Marketing Services. Promero launched SMS Marketing Services in December 2019.  SMS Marketing Services is one of a kind fully integrated cloud based outbound/inbound SMS and voice messaging platform that incorporates artificial intelligent Google Assistant BOT, advanced call routing to live agents and full service digital marketing services.<br />
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Businesses may select any or all services depending on their individual needs. The program provides everything a business needs to solve four common problems:<br />
- First, the ability to collect customer contact information and then to instantly text, email or send voice messages (for example send coupon, alerts, advisories, appointment reminders, ecards and more) to a large distribution list.<br />
- Second, the ability for a customer to receive instant responses to questions by speaking with an artificial intelligent BOT.<br />
- Third, if the customer wishes to speak to a live agent for any reason, the platform delivers a written transcript of the text or voice communication to an available agent in real-time. This feature eliminates irritating delays with &apos;call backs&apos; from an agent. The system also records the entire customer journey from text-to-Bot-to-agent so the data can be used for analytics, evaluation and training.<br />
- Fourth, Promero is offering its &apos;Done-For-You Marketing Service&apos;. The marketing service is an end-to-end full service digital marketing and advertising service that eliminates the time consuming task of managing a marketing campaign.<br />
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Research shows that consumers are text obsessed. Text messages are 134% more likely to be read than emails. Consumers check mobile phones a minimum of 5 times per hour and typically respond to texts within 3 minutes of receiving a text. Text messaging is not just for millennials. It dominates all age groups. Even 60+ year old seniors check their phones at least 3 times per hour.<br />
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Free 100 Texts per Month Plan | No Credit Card Required |  <a class="extlink"  target="_blank"  rel="nofollow noopener" title="SMS Marketing Services" href="https://www.smsmarketingservices.com">SMS Marketing Services</a><br />
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"We are, of course, very excited with the results of the launch of SMS Marketing Services. Similar services can cost 10Xs when purchased separately. We made the decision to offer rates that any business can afford.  We are also pleased that so many small businesses are using the services to help grow their businesses," stated Gregg Troyanowski president at Promero. <br />
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About SMS Marketing Services<br />
SMS Marketing Services is a messaging marketing service developed by Promero. Founded in 2001, Promero is the oldest reseller of hosted communications and call center solutions in the world. Promero has sold more than 2000 customers representing the industry&apos;s leading call center vendors and software manufacturers. These software vendors service more than 1.2 million installed call center agent licenses globally. Promero&apos;s team is a group of highly experienced executives that specialize in call center software sales, service, hosting, custom software developer and mobile application development. <a class="extlink"  target="_blank"  rel="nofollow noopener" title="Promero" href="https://www.promero.com">Promero</a> works with businesses of any size from SMB to Enterprise Fortune 100 companies. <a class="extlink"  target="_blank"  rel="nofollow noopener" title="SMS Marketing Services" href="https://www.smsmarketingservices.com">SMS Marketing Services</a></p><p>For more information on this press release visit: <a rel="nofollow" href="http://www.releasewire.com/press-releases/promero-enrolls-200-businesses-in-its-sms-marketing-services-1277539.htm">http://www.releasewire.com/press-releases/promero-enrolls-200-businesses-in-its-sms-marketing-services-1277539.htm</a></p></div><h2>Media Relations Contact</h2><p>G. Troyanowski<br />President<br />Promero, Inc<br />Telephone: 1-954-935-8800<br />Email: <a rel="nofollow" href="http://www.releasewire.com/press-releases/contact/1277539">Click to Email G. Troyanowski</a><br />Web: <a rel="nofollow" href="https://www.promero.com">https://www.promero.com</a><br /></div><div><p><img src="https://cts.releasewire.com/v/?sid=1277539&amp;s=f&amp;v=f" width="1" height="1" alt=""><span></span></p></div>]]></description>
      <pubDate>Tue, 18 Feb 2020 11:15:00 -0600</pubDate>
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      <title>Promero's New Partnership with PossibleNOW Will Help Clients Mitigate Consumer Privacy &amp; TCPA Compliance Risk</title>
      <link>http://www.releasewire.com/press-releases/promeros-new-partnership-with-possiblenow-will-help-clients-mitigate-consumer-privacy-tcpa-compliance-risk-735356.htm</link>
      <description><![CDATA[<div class="newsleft"><div class="newsbody"><p class="subheadline">Promero is a one stop shop for everything call center. As a referral partner for PossibleNOW’s cloud-based DNCSolution® technology, Promero assists its customers more effectively comply with state and Federal consumer privacy regulations,”</p><p>Pompano Beach, FL -- (<a rel="nofollow" href="http://www.releasewire.com/">ReleaseWire</a>) -- 10/27/2016 --  Promero, a leading provider of hosted call center software and predictive dialing solutions, today announced that it has signed a referral partner agreement with PossibleNOW, the leading provider of customer engagement and enterprise preference management solutions. Atlanta-based PossibleNOW offers a suite of technology solutions and data verification services designed to help companies comply with Federal consumer privacy regulations and avoid the rising tide of class action lawsuits filed in relation to the Telephone Consumer Protection Act (TCPA). <br />
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"Promero prides itself on being a one stop shop for everything call center. As a referral partner for PossibleNOW&apos;s cloud-based DNCSolution® technology, we can help our customers more effectively comply with state and Federal consumer privacy regulations," stated Gregg Troyanowski, President of Promero. "We are very pleased to work with a company whose technology solutions let companies focus on their marketing efforts while ensuring compliance with all relevant consumer privacy legislation."<br />
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"We&apos;re proud to have a company of Promero&apos;s caliber join our referral partner program," said Rob Tate, Vice President of Sales at PossibleNOW. "As a referral partner for our compliance solutions and technology, Promero further differentiates themselves and enhances their ability to be the one vendor source for call center-related products and services." <br />
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PossibleNOW&apos;s suite of technology solutions, featuring MyPreferences® to collect and manage consent and DNCSolution to scrub and verify contacts, empowers companies to engage in marketing, sales, support, account recovery and more with the assurance that their activities are provably compliant with TCPA, the Canadian Anti-Spam Legislation (CASL) and other regulations. <br />
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About PossibleNOW<br />
PossibleNOW, headquartered near Atlanta, Georgia, enables businesses to build lasting, profitable relationships with customers, partners and employees through preference management technology. MyPreferences®, our enterprise preference management platform, empowers companies to listen to and learn from their customers through the active collection and management of preferences such as product interest, channel preference and frequency of communication. MyPreferences easily integrates into existing applications such as CRMs and marketing databases. The MyPreferences platform&apos;s flexibility, security and compliance protections make it ideal for serving as the central repository for customer data inside the enterprise and for minimizing regulatory compliance risk. <br />
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For more information, call 800-585-4888 or visit <a class="extlink"  target="_blank"  rel="nofollow noopener" title="www.possiblenow.com" href="http://www.possiblenow.com">www.possiblenow.com</a>.<br />
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About Promero<br />
Founded in 2001, Promero is a leading business consultant and software provider of contact center solutions. Together with its partners, Promero provides innovative hosted technology, strength, stability, comprehensive consultation, implementation and support. Promero is a Worldwide Oracle® Gold Partner, Oracle® Marketplace Solutions Partner, Enghouse Interactive Cloud Service Partner, CallMiner Cloud Service Partner, Salesforce AppExchange Partner, Pipkins Vantage Point, RiverStar CE Suite, Verizon Worldwide Partner and Peak10 data center services. <br />
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Visit Promero&apos;s website at <a class="extlink"  target="_blank"  rel="nofollow noopener" title="www.promero.com" href="https://www.promero.com">www.promero.com</a>. Telephone: 954-935-8800. Toll free: 888-204-0822.</p><p>For more information on this press release visit: <a rel="nofollow" href="http://www.releasewire.com/press-releases/promeros-new-partnership-with-possiblenow-will-help-clients-mitigate-consumer-privacy-tcpa-compliance-risk-735356.htm">http://www.releasewire.com/press-releases/promeros-new-partnership-with-possiblenow-will-help-clients-mitigate-consumer-privacy-tcpa-compliance-risk-735356.htm</a></p></div><h2>Media Relations Contact</h2><p>G. Troyanowski<br />Promero, Inc.<br />Telephone: 954-935-8800<br />Email: <a rel="nofollow" href="http://www.releasewire.com/press-releases/contact/735356">Click to Email G. Troyanowski</a><br />Web: <a rel="nofollow" href="https://www.promero.com">https://www.promero.com</a><br /></div><div><p><img src="https://cts.releasewire.com/v/?sid=735356&amp;s=f&amp;v=f" width="1" height="1" alt=""><span></span></p></div>]]></description>
      <pubDate>Thu, 27 Oct 2016 09:00:00 -0500</pubDate>
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      <title>Promero Announces Phone CTI Integrations with Industry Leading CRM Software Solutions</title>
      <link>http://www.releasewire.com/press-releases/promero-announces-phone-cti-integrations-with-industry-leading-crm-software-solutions-719222.htm</link>
      <description><![CDATA[<div class="newsleft"><div class="newsbody"><p class="subheadline">Promero announced today that Promero Call Center powered by Enghouse Interactive will have CTI connector to 32 top brand CRM solutions including Salesforce, Oracle, Microsoft Dynamics, Office 365, NetSuite, SAP, Zendesk, Sugar and Zoho.</p><p>Pompano Beach, FL -- (<a rel="nofollow" href="http://www.releasewire.com/">ReleaseWire</a>) -- 09/07/2016 --  Promero, a leading provider of hosted contact center software, today announced that Promero Call Center powered by Enghouse Interactive will offer CTI connectors to industry leading CRM solutions. The list includes Advolgix, Adpto, Close.io, CloudCC, DealerTeam, DealerTrack, Salesforce Desk, Financial Force, Freshdesk, Google Apps, HubSpot, ImproveIt 360, Infor, Infusion Soft, Insightly, Jobscience, Marketo, Microsoft Dynamics, Office 365, Navatar, NetSuite, Oracle Sales Cloud, Propertybase, ReThink, Salesforce, SalesforceIQ, SAP, SmartOffice, SugarCRM, TargetRecruit, Zendesk and Zoho CRM.<br />
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Promero Call Center, a call center software as a service offers customization with widgets for individual client interfaces, integrations made easy with Central Connect, speech analytics, Skype for Business and &apos;pull from queue and assign priority calls to agent&apos; feature to dramatically improve customer service.<br />
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"With Promero Call Center, users can now easily connect the platform to the most wide-deployed, popular CRM solutions, "said Gregg Troyanowski, president, Promero, Inc. <br />
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Promero Call Center powered by Enghouse Interactive is a full omni-channel virtual cloud call center platform that integrates with customer relationship management systems in a matter of minutes. Promero helps companies increase revenue by enhancing customer and prospect interactions, providing a framework for sales, service and support best practices, increasing organizational technology adoption and offering high-level actionable analytics. Promero solutions are used in a variety of industries including technology, software, financial services, real estate, insurance, wealth management, hospitality and travel, sports and entertainment, automotive, advertising, electronics, recreation, healthcare, agriculture, food services and many more. Promero Call Center also easily integrates with cloud workforce management software, SMS messaging, social media, speech analytics, customer experience self-service, back office integration and more.<br />
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About Promero<br />
Founded in 2001, Promero is a leading business consultant and software provider of contact center solutions. Together with its partners, Promero provides innovative hosted technology, strength, stability, comprehensive consultation, implementation and support. Promero is a Worldwide Oracle® Gold Partner, Oracle® Marketplace Solutions Partner, Enghouse Interactive Cloud Service Partner, CallMiner Cloud Service Partner, Salesforce AppExchange Partner, Pipkins Vantage Point, RiverStar CE Suite, Tenfold and Verizon Worldwide Partner - NAP of the Americas.  Visit Promero&apos;s website at <a class="extlink"  target="_blank"  rel="nofollow noopener" title="www.promero.com" href="https://www.promero.com">www.promero.com</a>. Promero headquarters is located in Pompano Beach, Florida. Telephone: 954-935-8800. Toll free 888-204-0822.</p><p>For more information on this press release visit: <a rel="nofollow" href="http://www.releasewire.com/press-releases/promero-announces-phone-cti-integrations-with-industry-leading-crm-software-solutions-719222.htm">http://www.releasewire.com/press-releases/promero-announces-phone-cti-integrations-with-industry-leading-crm-software-solutions-719222.htm</a></p></div><h2>Media Relations Contact</h2><p>G. Troyanowski<br />Telephone: 954-935-8800<br />Email: <a rel="nofollow" href="http://www.releasewire.com/press-releases/contact/719222">Click to Email G. Troyanowski</a><br />Web: <a rel="nofollow" href="http://www.promero.com">http://www.promero.com</a><br /></div><div><p><img src="https://cts.releasewire.com/v/?sid=719222&amp;s=f&amp;v=f" width="1" height="1" alt=""><span></span></p></div>]]></description>
      <pubDate>Wed, 07 Sep 2016 08:00:00 -0500</pubDate>
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      <title>Promero Announces Cloud Call Center Software v7.2 Launch</title>
      <link>http://www.releasewire.com/press-releases/promero-announces-cloud-call-center-software-v72-launch-697674.htm</link>
      <description><![CDATA[<div class="newsleft"><div class="newsbody"><p class="subheadline">Promero, a leading provider of hosted contact center software, today announced the product launch of Enghouse Interactive’s Contact Center: Service Provider (CCSP) 7.2 software for its cloud contact center software solution.</p><p>Pompano Beach, FL -- (<a rel="nofollow" href="http://www.releasewire.com/">ReleaseWire</a>) -- 06/15/2016 --  June 15, 2016 Promero, a leading provider of hosted contact center software, today announced the product launch of Enghouse Interactive&apos;s Contact Center: Service Provider (CCSP) 7.2 software for its cloud contact center software solution. Promero Call Center Omni Channel gives organizations the means to dramatically impact customer service including full multi-channel communication with customers, Skype for Business integration, complete open source API integration, and deployment options of pure cloud, hybrid and private pod configurations.<br />
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"With Promero Call Center Omni Channel powered by Enghouse Interactive CCSP, clients will now have full complement of call center products, features and deployment options not readily available before, " said Gregg Troyanowski, president, Promero, Inc. "We look forward to leveraging the expansive breadth and depth of Enghouse Interactive to help our clients maximize the value of each customer interaction." <br />
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Promero utilizes Verizon state of the art NAP of the Americas, Signature Datacenters and Peak10 datacenters as it cloud hosting partners. Promero Call Center Software powered by Enghouse Interactive&apos;s CCSP is a purpose-built, multi-tenant offering designed specifically for carriers, operators and service providers to build and deploy their cloud contact center solution. Built on a high capacity, high availability, carrier-grade hosting architecture, CCSP offers Promero both exceptional contact center functionality and operational efficiency for their cloud contact center platform. CCSP&apos;s expansive suite includes multi-channel ACD with universal queuing and a seamless agent experience across voice, voicemail, email and chat supporting multi-channel recording, CTI and advanced integration capabilities.<br />
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Promero Call Center Software Version 7.2 adds the TouchPoint admin module, allowing service providers and tenant administrators to easily customize their clients per tenant or within the tenant per group. New application widgets and specific integrations can be established, enabling service providers to deliver specific offerings for each customer while still maintaining the low TCO of running a multi-tenant platform. <br />
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Promero Call Center Omni Channel comes with a full suite of call center enhancements including CTI connectors to 32 of the top CRM solutions in the industry. The list includes Advolgix, Adpto, Close.io, CloudCC, DealerTeam, DealerTrack, Salesforce Desk, Financial Force, Freshdesk, Google Apps, HubSpot, ImproveIt 360, Infor, Infusion Soft, Insightly, Jobscience, Marketo, Microsoft Dynamics, Office 365, Navatar, NetSuite, Oracle Sales Cloud, Propertybase, ReThink, Salesforce, SalesforceIQ, SAP, SmartOffice, SugarCRM, TargetRecruit, Zendesk and Zoho CRM.<br />
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About Promero <br />
Founded in 2001, Promero is a leading business consultant and software provider of contact center solutions. Together with its partners, Promero provides innovative hosted technology, strength, stability, comprehensive consultation, implementation and support. Promero is a Worldwide Oracle® Gold Partner, Oracle® Marketplace Solutions Partner, Enghouse Interactive Cloud Service Partner, CallMiner Cloud Service Partner, Salesforce AppExchange Partner, Pipkins Vantage Point, RiverStar CE Suite, Verizon Worldwide Partner and Peak10 data center services.  <br />
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Visit Promero&apos;s website at <a class="extlink"  rel="nofollow noopener"  target="_blank"  title="http://www.promero.com" href="http://www.promero.com">http://www.promero.com</a>. Promero headquarters is located in Pompano Beach, Florida. Telephone: 954-935-8800. Toll free 888-204-0822.<br />
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About Enghouse Interactive<br />
Enghouse Interactive delivers technology and expertise to maximize the value of every customer interaction. The company develops a comprehensive portfolio of customer interaction management solutions. Core technologies include contact center, attendant console, predictive outbound dialer, knowledge management, IVR and call recording solutions that support any telephony environment, on premise or in the cloud. Enghouse Interactive has thousands of customers worldwide, supported by a global network of partners and more than 1,200 dedicated staff across the company&apos;s international operations.<br />
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Enghouse Interactive is a subsidiary of Enghouse Systems Limited, a software and services company traded on the Toronto Stock Exchange (TSX) under the symbol "ESL." Founded in 1984, Enghouse Systems is a consistently profitable company, which has grown both organically and through the acquisition of well-regarded specialists including Arc, CosmoCom, Datapulse, Syntellect, Telrex, Trio, Voxtron, Reitek and Zeacom.</p><p>For more information on this press release visit: <a rel="nofollow" href="http://www.releasewire.com/press-releases/promero-announces-cloud-call-center-software-v72-launch-697674.htm">http://www.releasewire.com/press-releases/promero-announces-cloud-call-center-software-v72-launch-697674.htm</a></p></div><h2>Media Relations Contact</h2><p>G. Troyanowski<br />Telephone: 954-935-8800<br />Email: <a rel="nofollow" href="http://www.releasewire.com/press-releases/contact/697674">Click to Email G. Troyanowski</a><br />Web: <a rel="nofollow" href="https://www.promero.com/">https://www.promero.com/</a><br /></div><div><p><img src="https://cts.releasewire.com/v/?sid=697674&amp;s=f&amp;v=f" width="1" height="1" alt=""><span></span></p></div>]]></description>
      <pubDate>Wed, 15 Jun 2016 08:00:00 -0500</pubDate>
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      <guid>http://www.releasewire.com/press-releases/promero-announces-cloud-call-center-software-v72-launch-697674.htm</guid>
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      <title>Promero Call Center Powered by Enghouse Interactive Announces CTI Integrations with 32 CRM Software Solutions</title>
      <link>http://www.releasewire.com/press-releases/promero-call-center-powered-by-enghouse-interactive-announces-cti-integrations-with-32-crm-software-solutions-688154.htm</link>
      <description><![CDATA[<div class="newsleft"><div class="newsbody"><p class="subheadline">Promero announced today that Promero Call Center powered by Enghouse Interactive will have CTI connector to 32 top brand CRM solutions including Salesforce, Oracle, Microsoft Dynamics, Office 365, NetSuite, SAP, Zendesk, Sugar and Zoho.</p><p>Pompano Beach, FL -- (<a rel="nofollow" href="http://www.releasewire.com/">ReleaseWire</a>) -- 05/11/2016 --  Promero, a leading provider of hosted contact center software, today announced that Promero Call Center powered by Enghouse Interactive will offer CTI connectors to 32 of the top CRM solutions in the industry. The list includes Advolgix, Adpto, Close.io, CloudCC, DealerTeam, DealerTrack, Salesforce Desk, Financial Force, Freshdesk, Google Apps, HubSpot, ImproveIt 360, Infor, Infusion Soft, Insightly, Jobscience, Marketo, Microsoft Dynamics, Office 365, Navatar, NetSuite, Oracle Sales Cloud, Propertybase, ReThink, Salesforce, SalesforceIQ, SAP, SmartOffice, SugarCRM, TargetRecruit, Zendesk and Zoho CRM.<br />
<br />
Promero Call Center, a call center software as a service offers customization with widgets for individual client interfaces, integrations made easy with Central Connect, speech analytics, Skype for Business and &apos;pull from queue and assign priority calls to agent&apos; feature to dramatically improve customer service.<br />
<br />
"With Promero Call Center, users can now easily connect the platform to the most wide-deployed, popular CRM solutions, "said Gregg Troyanowski, president, Promero, Inc. <br />
<br />
Promero Call Center powered by Enghouse Interactive can integrate with customer relationship management systems in a matter of minutes. Promero helps companies increase revenue by enhancing customer and prospect interactions, providing a framework for sales, service and support best practices, increasing organizational technology adoption and offering high-level actionable analytics. Promero solutions are used in a variety of industries including technology, software, financial services, real estate, insurance, wealth management, hospitality and travel, sports and entertainment, automotive, advertising, electronics, recreation, healthcare, agriculture, food services and many more. Promero Call Center also easily integrates with cloud workforce management software, SMS messaging, social media, speech analytics, customer experience self-service, back office integration and more.<br />
<br />
About Promero<br />
Founded in 2001, Promero is a leading business consultant and software provider of contact center solutions. Together with its partners, Promero provides innovative hosted technology, strength, stability, comprehensive consultation, implementation and support. Promero is a Worldwide Oracle® Gold Partner, Oracle® Marketplace Solutions Partner, Enghouse Interactive Cloud Service Partner, CallMiner Cloud Service Partner, Salesforce AppExchange Partner, Pipkins Vantage Point, RiverStar CE Suite, Tenfold and Verizon Worldwide Partner - NAP of the Americas.  Visit Promero&apos;s website at <a class="extlink"  rel="nofollow noopener"  target="_blank"  title="http://www.promero.com" href="http://www.promero.com">http://www.promero.com</a>. Promero headquarters is located in Pompano Beach, Florida. Telephone: 954-935-8800. Toll free 888-204-0822.</p><p>For more information on this press release visit: <a rel="nofollow" href="http://www.releasewire.com/press-releases/promero-call-center-powered-by-enghouse-interactive-announces-cti-integrations-with-32-crm-software-solutions-688154.htm">http://www.releasewire.com/press-releases/promero-call-center-powered-by-enghouse-interactive-announces-cti-integrations-with-32-crm-software-solutions-688154.htm</a></p></div><h2>Media Relations Contact</h2><p>G. Troyanowski<br />Telephone: 954-935-8800<br />Email: <a rel="nofollow" href="http://www.releasewire.com/press-releases/contact/688154">Click to Email G. Troyanowski</a><br />Web: <a rel="nofollow" href="http://www.promero.com">http://www.promero.com</a><br /></div><div><p><img src="https://cts.releasewire.com/v/?sid=688154&amp;s=f&amp;v=f" width="1" height="1" alt=""><span></span></p></div>]]></description>
      <pubDate>Wed, 11 May 2016 07:00:00 -0500</pubDate>
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      <title>Promero, Inc. Announces New Partnership with Tenfold</title>
      <link>http://www.releasewire.com/press-releases/promero-inc-announces-new-partnership-with-tenfold-687087.htm</link>
      <description><![CDATA[<div class="newsleft"><div class="newsbody"><p class="subheadline">Promero announced today that it has completed a new partnership agreement with Tenfold. Tenfold’s solutions will make available to Promero clients an effortless integration to over 92% of industry leading CRM solutions.</p><p>Pompano Beach, FL -- (<a rel="nofollow" href="http://www.releasewire.com/">ReleaseWire</a>) -- 05/10/2016 --  Promero, a leading reseller and hosting provider of call center and CRM software announced today that it signed a reseller agreement with Tenfold.  Tenfold is a leading provider of cloud based solutions that enable companies the ability to integrate their phone systems and customer relationship management systems in a matter of minutes.  The Tenfold platform instantly unlocks features such as click to dial, automatic call logging, call info popups and advance call analytics. Through this new partnership, Promero clients can now connect Promero Call Center powered by Enghouse Interactive with most major CRM systems. <br />
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"With the rapid evolution and ever growing number of cloud based CRM solutions, it is virtually impossible to stay current with integrations between phones systems and CRMs,&apos;&apos; stated Gregg Troyanowski, president of Promero. "With Tenfold, our clients are assured to have a stable version-compliant connection between their cloud call center solution and any CRM.&apos; <br />
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About TenFold<br />
Tenfold is leading global provider of cloud-based software-as-a-service solutions that help companies integrate their phone systems and customer relationship management systems in a matter of minutes. Tenfold helps companies increase revenue by enhancing customer and prospect interactions, providing a framework for sales, service and support best practices, increasing organizational technology adoption and offering high-level actionable analytics. Tenfold&apos;s solutions are used in a variety of industries including technology, software, financial services, real estate, insurance, wealth management, hospitality and travel, sports and entertainment, automotive, advertising, electronics, recreation, healthcare, agriculture, food services and many more. <br />
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For more information, visit Tenfold&apos;s website at <a class="extlink"  rel="nofollow noopener"  target="_blank"  title="http://www.tenfold.com" href="http://www.tenfold.com">http://www.tenfold.com</a>.<br />
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TenFold and Callinize are registered trademarks of Callinize, Inc. and/or its affiliates.<br />
<br />
About Promero, Inc.<br />
Founded in 2001, Promero is a leading business consultant and software provider of contact center solutions. Together with its partners, Promero provides innovative technology, strength, stability, comprehensive consultation, implementation and support. <br />
<br />
Visit Promero&apos;s website at  <a class="extlink"  target="_blank"  rel="nofollow noopener" title="www.promero.com" href="http://www.promero.com">www.promero.com</a>. Promero headquarters is located in Pompano, Florida. Telephone: 954-935-8800. Toll free 888-204-0822.</p><p>For more information on this press release visit: <a rel="nofollow" href="http://www.releasewire.com/press-releases/promero-inc-announces-new-partnership-with-tenfold-687087.htm">http://www.releasewire.com/press-releases/promero-inc-announces-new-partnership-with-tenfold-687087.htm</a></p></div><h2>Media Relations Contact</h2><p>G. Troyanowski<br />Promero, Inc<br />Telephone: 954-935-8800<br />Email: <a rel="nofollow" href="http://www.releasewire.com/press-releases/contact/687087">Click to Email G. Troyanowski</a><br />Web: <a rel="nofollow" href="http://www.promero.com">http://www.promero.com</a><br /></div><div><p><img src="https://cts.releasewire.com/v/?sid=687087&amp;s=f&amp;v=f" width="1" height="1" alt=""><span></span></p></div>]]></description>
      <pubDate>Tue, 10 May 2016 08:00:00 -0500</pubDate>
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      <guid>http://www.releasewire.com/press-releases/promero-inc-announces-new-partnership-with-tenfold-687087.htm</guid>
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      <title>Promero, Inc. Adds Cloud-Based Contact Center Solution Provider Five9 for 2016 Roster</title>
      <link>http://www.releasewire.com/press-releases/promero-inc-adds-cloud-based-contact-center-solution-provider-five9-for-2016-roster-684095.htm</link>
      <description><![CDATA[<div class="newsleft"><div class="newsbody"><p class="subheadline">Promero announced today that it has completed a Reseller Agreement with Five9 to provide sales, support and professional services to the Five9 community.</p><p>Pompano Beach, FL -- (<a rel="nofollow" href="http://www.releasewire.com/">ReleaseWire</a>) -- 05/05/2016 --  Promero, a leading reseller and hosting provider of call center and CRM software announced today that it signed a reseller agreement with Five9. Five9 provides everything needed to run a multi-channel inbound, outbound, or blended contact center, including a multichannel agent desktop, supervisor desktop to monitor and coach agents, live chat, social customer service, sophisticated management applications such as real-time and historical reporting, recording, workforce management, quality monitoring, out-of-the-box and custom CRM integrations, and much more.<br />
<br />
"We are very pleased to add Five9 to Promero&apos;s comprehensive list of quality call center vendors and products,&apos; stated Gregg Troyanowski, president of Promero. "Five9 has a long standing history of providing quality products and service to improve the customer experience." <br />
<br />
About Five9<br />
Five9 is a leading provider of cloud contact center software, bringing the power of the cloud to thousands of customers and facilitating approximately three billion customer interactions annually. Since 2001, Five9 has led the cloud revolution in contact centers, helping organizations of every size transition from premise-based solutions to the cloud. Five9 provides businesses secure reliable, scalable cloud contact center software to create exceptional customer experiences, increase agent productivity and deliver tangible business results. <br />
<br />
About Promero, Inc.<br />
Founded in 2001, Promero is a leading business consultant and software provider of contact center solutions. Together with its partners, Promero provides innovative technology, strength, stability, comprehensive consultation, implementation and support. <br />
<br />
Visit Promero&apos;s website at  <a class="extlink"  target="_blank"  rel="nofollow noopener" title="www.promero.com" href="http://www.promero.com">www.promero.com</a>. <br />
<br />
Promero headquarters is located in Pompano, Florida. <br />
<br />
Telephone: 954-935-8800<br />
Toll free 888-204-0822</p><p>For more information on this press release visit: <a rel="nofollow" href="http://www.releasewire.com/press-releases/promero-inc-adds-cloud-based-contact-center-solution-provider-five9-for-2016-roster-684095.htm">http://www.releasewire.com/press-releases/promero-inc-adds-cloud-based-contact-center-solution-provider-five9-for-2016-roster-684095.htm</a></p></div><h2>Media Relations Contact</h2><p>G. Troyanowski<br />Promero, Inc<br />Telephone: 954-935-8800<br />Email: <a rel="nofollow" href="http://www.releasewire.com/press-releases/contact/684095">Click to Email G. Troyanowski</a><br />Web: <a rel="nofollow" href="http://www.promero.com">http://www.promero.com</a><br /></div><div><p><img src="https://cts.releasewire.com/v/?sid=684095&amp;s=f&amp;v=f" width="1" height="1" alt=""><span></span></p></div>]]></description>
      <pubDate>Thu, 05 May 2016 09:00:00 -0500</pubDate>
      <media:content url="http://media.releasewire.com/photos/show/?id=377952" medium="image"/>
      <guid>http://www.releasewire.com/press-releases/promero-inc-adds-cloud-based-contact-center-solution-provider-five9-for-2016-roster-684095.htm</guid>
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      <title>Promero Announces Call Redaction Software for Call Centers</title>
      <link>http://www.releasewire.com/press-releases/promero-announces-call-redaction-software-for-call-centers-683101.htm</link>
      <description><![CDATA[<div class="newsleft"><div class="newsbody"><p class="subheadline">Promero, leading provider of cloud contact center software announces call redaction software purpose built for the call center work place.</p><p>Pompano Beach, FL -- (<a rel="nofollow" href="http://www.releasewire.com/">ReleaseWire</a>) -- 05/03/2016 --  Promero, Inc.,  a leading reseller hosting provider of call center software announced today call redaction capability as a hosted service utilizing its Eureka software from CallMiner. Eureka is a secure call redaction software that is independently PCI Certified. That certification is based on its most unique feature, redaction. <br />
<br />
During conversation processing Eureka has the unique ability to redact sensitive call data. When a compliance sensitive word or phrase is identified, Eureka marks the time occurrence of that and replaces in the transcript with a generic term. So, for example, when the credit card number is spoken or written – the specific value is not revealed or transcribed.<br />
<br />
This ensures that you retain compliance with PCI or other similar standards for data security and confidentiality. Redaction of this information during ingestion eliminates the storage of sensitive data, preventing users of the Eureka system from accessing information they should not have access to whether through transcripts or playback. This allows organizations to maintain PCI and similar sensitive data standards compliance.<br />
<br />
Such call redaction is achieved through Eureka&apos;s sophisticated categorization and language patterning capabilities which are significantly more powerful than simple word and phrase spotting. Accuracy of categorization is greatly improved with the ability to identify more complex language patterns – including the ability to target the location within a contact (first 10%) and looking for conditional patterns such as language before or after or not before or after other language.<br />
<br />
About Promero <br />
Founded in 2001, Promero is a leading business consultant and software provider of contact center solutions. Together with its partners, Promero provides innovative hosted technology, strength, stability, comprehensive consultation, implementation and support. Promero is a Worldwide Oracle® Gold Partner, Oracle® Marketplace Solutions Partner, Aspect Partner, Enghouse Interactive Cloud Service Partner, CallMiner Cloud Service Partner, Salesforce AppExchange Partner, Pipkins Vantage Point, RiverStar CE Suite, and Verizon Worldwide Partner - NAP of the Americas.  <br />
<br />
Visit Promero&apos;s website at <a class="extlink"  target="_blank"  rel="nofollow noopener" title="www.promero.com" href="http://www.promero.com">www.promero.com</a>. <br />
<br />
Promero headquarters is located in Pompano Beach, Florida. <br />
<br />
Telephone: 954-935-8800 <br />
Toll free 888-204-0822</p><p>For more information on this press release visit: <a rel="nofollow" href="http://www.releasewire.com/press-releases/promero-announces-call-redaction-software-for-call-centers-683101.htm">http://www.releasewire.com/press-releases/promero-announces-call-redaction-software-for-call-centers-683101.htm</a></p></div><h2>Media Relations Contact</h2><p>Gregg Troyanowski<br />Promero, Inc<br />Telephone: 954-935-8800<br />Email: <a rel="nofollow" href="http://www.releasewire.com/press-releases/contact/683101">Click to Email Gregg Troyanowski</a><br />Web: <a rel="nofollow" href="http://www.promero.com">http://www.promero.com</a><br /></div><div><p><img src="https://cts.releasewire.com/v/?sid=683101&amp;s=f&amp;v=f" width="1" height="1" alt=""><span></span></p></div>]]></description>
      <pubDate>Tue, 03 May 2016 08:00:00 -0500</pubDate>
      <media:content url="http://media.releasewire.com/photos/show/?id=377952" medium="image"/>
      <guid>http://www.releasewire.com/press-releases/promero-announces-call-redaction-software-for-call-centers-683101.htm</guid>
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      <title>Promero Announced Today Skype for Business Enabled Call Center Platform</title>
      <link>http://www.releasewire.com/press-releases/promero-announced-today-skype-for-business-enabled-call-center-platform-683061.htm</link>
      <description><![CDATA[<div class="newsleft"><div class="newsbody"><p class="subheadline">Promero, leading provider of cloud contact center software announces MS Skype for Business integration to its call center platform.</p><p>Pompano Beach, FL -- (<a rel="nofollow" href="http://www.releasewire.com/">ReleaseWire</a>) -- 04/26/2016 --  Promero, a leading provider of hosted contact center software, today announced its latest features of its call center platform, Promero Call Center powered by Enghouse Interactive by adding the new business benefits with Skype for Business. Whatever the business requirements or environment, Skype for Business is compelling for any organization. The benefit is that everyone has access via web access, federated networks, and mobile devices. The multichannel – especially video is now available to all of the enterprise. <br />
<br />
 "The true benefit of the Promero Call Center powered by Enghouse Interactive and Skype for Business configuration is minimizing operating cost while managing customer contact points in one solution in a global environment," stated Gregg Troyanowski, president.  <br />
<br />
Skype for Business once established as the voice platform across the enterprise, now in concert with Promero Call Center powered by Enghouse Interactive provides impressive features for collaborative working, conferencing, instant message and presence information for the call center environment.<br />
<br />
About PROMERO<br />
Founded in 2001, Promero is a leading business consultant and software provider of contact center solutions. Together with its partners, Promero provides innovative hosted technology, strength, stability, comprehensive consultation, implementation and support. Promero is a Worldwide Oracle® Gold Partner, Oracle® Marketplace Solutions Partner, Aspect Partner, Enghouse Interactive Cloud Service Partner, CallMiner Cloud Service Partner, Salesforce AppExchange Partner, Pipkins Vantage Point, RiverStar CE Suite, and Verizon Worldwide Partner - NAP of the Americas.  <br />
<br />
Visit Promero&apos;s website at <a class="extlink"  rel="nofollow noopener"  target="_blank"  title="http://www.promero.co" href="http://www.promero.co">http://www.promero.co</a>. <br />
<br />
Promero headquarters is located in Pompano Beach, Florida. Telephone: 954-935-8800. Toll free 888-204-0822.</p><p>For more information on this press release visit: <a rel="nofollow" href="http://www.releasewire.com/press-releases/promero-announced-today-skype-for-business-enabled-call-center-platform-683061.htm">http://www.releasewire.com/press-releases/promero-announced-today-skype-for-business-enabled-call-center-platform-683061.htm</a></p></div><h2>Media Relations Contact</h2><p>G. Troyanowski<br />Telephone: 954-935-8800<br />Email: <a rel="nofollow" href="http://www.releasewire.com/press-releases/contact/683061">Click to Email G. Troyanowski</a><br />Web: <a rel="nofollow" href="http://www.promero.com">http://www.promero.com</a><br /></div><div><p><img src="https://cts.releasewire.com/v/?sid=683061&amp;s=f&amp;v=f" width="1" height="1" alt=""><span></span></p></div>]]></description>
      <pubDate>Tue, 26 Apr 2016 08:00:00 -0500</pubDate>
      <media:content url="http://media.releasewire.com/photos/show/?id=377952" medium="image"/>
      <guid>http://www.releasewire.com/press-releases/promero-announced-today-skype-for-business-enabled-call-center-platform-683061.htm</guid>
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      <title>Promero Announces Referral Agent Channel Program for Cloud Call Center Platform</title>
      <link>http://www.releasewire.com/press-releases/promero-announces-referral-agent-channel-program-for-cloud-call-center-platform-682650.htm</link>
      <description><![CDATA[<div class="newsleft"><div class="newsbody"><p class="subheadline">Promero, leading provider of cloud contact center software announced its Referral Agent Channel Program</p><p>Pompano Beach, FL -- (<a rel="nofollow" href="http://www.releasewire.com/">ReleaseWire</a>) -- 04/21/2016 --  Promero, a leading provider of hosted contact center software, today announced its latest expansion of its referral agent program to include its hosted call center software, Promero Call Center powered by Enghouse Interactive and  any associated professional services. <br />
<br />
Promero understands that one of the challenges facing channel partners today is the inability to negotiate aggressive pricing in the small to medium size market. Too often, suppliers will not reduce prices to accommodate the channel partner&apos;s margin. Some suppliers expect the partner to take less profit to consummate a sale. "Not the case with Promero. Promero will work with a re seller and offer the most cost effective price to win a sale. The referral agents maintain the same margin regardless of price," stated Gregg Troyanowski, president.  "With Promero&apos;s comprehensive product portfolio and flexible pricing model, our prices are typically 20-25% less than the leading competitors. Promero won&apos;t lose on price."<br />
<br />
Visit: <a class="extlink"  rel="nofollow noopener"  target="_blank"  title="http://www.promero.com/promero-referral-program.asp" href="http://www.promero.com/promero-referral-program.asp">http://www.promero.com/promero-referral-program.asp</a> <br />
<br />
About Promero<br />
Founded in 2001, Promero is a leading business consultant and software provider of contact center solutions. Together with its partners, Promero provides innovative hosted technology, strength, stability, comprehensive consultation, implementation and support. Promero is a Worldwide Oracle® Gold Partner, Oracle® Marketplace Solutions Partner, Enghouse Interactive Cloud Service Partner, CallMiner Cloud Service Partner, Salesforce AppExchange Partner, Pipkins Vantage Point, RiverStar CE Suite, and Verizon Worldwide Partner - NAP of the Americas.  Visit Promero&apos;s website at <a class="extlink"  rel="nofollow noopener"  target="_blank"  title="http://www.promero.com" href="http://www.promero.com">http://www.promero.com</a>. Promero headquarters is located in Pompano Beach, Florida. Telephone: 954-935-8800. Toll free 888-204-0822.</p><p>For more information on this press release visit: <a rel="nofollow" href="http://www.releasewire.com/press-releases/promero-announces-referral-agent-channel-program-for-cloud-call-center-platform-682650.htm">http://www.releasewire.com/press-releases/promero-announces-referral-agent-channel-program-for-cloud-call-center-platform-682650.htm</a></p></div><h2>Media Relations Contact</h2><p>G. Troyanowski<br />Telephone: 954-935-8800<br />Email: <a rel="nofollow" href="http://www.releasewire.com/press-releases/contact/682650">Click to Email G. Troyanowski</a><br />Web: <a rel="nofollow" href="http://www.promero.com">http://www.promero.com</a><br /></div><div><p><img src="https://cts.releasewire.com/v/?sid=682650&amp;s=f&amp;v=f" width="1" height="1" alt=""><span></span></p></div>]]></description>
      <pubDate>Thu, 21 Apr 2016 08:00:00 -0500</pubDate>
      <media:content url="http://media.releasewire.com/photos/show/?id=377952" medium="image"/>
      <guid>http://www.releasewire.com/press-releases/promero-announces-referral-agent-channel-program-for-cloud-call-center-platform-682650.htm</guid>
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