Paving way for client companies to develop new products, eventually unveil more services, and understand better new markets and trends in their respective industries, KPO continuously grows and has become a fundamental option for business strategists with both large and small business entities taking advantage of the KPO model. This is a very good opportunity for start-up BPO/KPO companies like Coefficients to constantly evolve and be a one-stop service provider for their clients.

Lucena, Quezon -- (SBWIRE) -- 06/27/2016 -- First pioneered by Indian service providers, Knowledge Process Outsourcing (KPO) has considerably achieved global impact. It has undeniably surpassed both the Business Process Outsourcing (BPO) and Information Technology Outsourcing (ITO) sectors when it comes to providing greater value-added services and revenue margins. To date, the KPO vertical is now imposing extensive interest in both private and public sectors making the Philippines one of the top destinations when it comes to providing KPO services.

In the face of a lethargic worldwide economic milieu, BPO and ITO companies are struggling for their continued existence. A number of companies from these sectors are on their way to driving the continual intensification of providing KPO services with the goal of winning the business of those belonging to the sophisticated and higher value-added sectors.

At the heart of the cutting-edge of the dynamically evolving outsourcing service environment, KPO is but relatively distinct from the services being offered by the conventional ITO and BPO culture. KPO requires higher level of competency as it is focused more on methodical and research activities. Needless to say that it is the combination of both knowledge and expertise that is required in the KPO industry.

The global KPO sector is projected to grow at a combined annual growth rate of 23% by 2019, according to Research and Markets analyst group of the Global Knowledge Process Outsourcing Market 2015-2019. This calls for both BPO and ITO service providers to evolve and invest in developing people from fields that require high analytic and research skills. What then drives the rise of KPO services? The adoption of universal standards for qualifications, access to a considerably large pool of experienced and skilled professionals, and enhanced remote project administration potentials as a result of improved telecommunications and sophisticated technologies pave way for the surge of KPO needs and services. Notable as well with the rise of KPO is the way business decisions are made. Decisions that used to be made by those in the COO and CIO levels are now entrusted to department business managers as knowledge and processes are being streamlined more easily.

Outsourcing companies moving from being a BPO to a KPO service provider like Coefficients Co. Ltd. not only enhance efficiency and reduce costs for their clients, they also help their clientele to generate more revenue and provide them with more competitive advantage due to: 1. access to a larger pool of skilled professionals in knowledge concentrated industries, 2. translating fixed costs into variable costs, 3. client companies are given the flexibility to ramp up or right size personnel according to business cycle needs, and 4. the constant implementation of work by taking advantage of time zone differences.

However, not all KPO stories are successful. The KPO outsourcing opportunity can be managed more effectively if a well-crafted KPO strategy will be used. What is ideal with BPO companies transitioning from a BPO to a KPO service provider is that they have a shorter learning curve and less risks of implementing KPO management. Identifying which specific KPO services would be provided by the service provider is the first step. The team must identify the strength of their organization and everyone must be fully aware of the goals and objectives of their outsourcing effort. Having people in the team who have prior experience with outsourcing tasks is vital paired with their innate ability to provide a higher level of empathy to clients as each project has its human aspect. Other aspects pivotal in providing KPO services are: 1. providing reliability in the way outsourcing projects are being run by the team, and 2. assess adherence to outsourcing techniques and oversee the ongoing performance of the team.

KPO is a good opportunity for employees seeking to move into the leadership roles. Paving way for client companies to develop new products, eventually unveil more services, and understand better new markets and trends in their respective industries, KPO continuously grows and has become a fundamental option for business strategists with both large and small business entities taking advantage of the KPO model. This is a very good opportunity for start-up BPO/KPO companies like Coefficients to constantly evolve and be a one-stop service provider for their clients.

To date, the following are the KPO services being provided by Coefficients:

- Business and Market Research
- Business Consultancy
- Web Design and Development
- Animation and Design
- Mechanical and 3D CAD Designs
- Writing and Content Development
- Data Analytics
- Search Engine Optimization
- Search Engine Marketing
- Advertising Management
- Accounting

To know more about Coefficients and how this company rocks, feel free to visit their website at www.coefficientsco.com. Providing solutions beyond what the conventional BPO company can provide, Coefficients remarkably redefines outsourcing on a daily basis. Multi-hyphenated, multi-faceted, multi-channel. That's what Coefficients is.

About Coefficients Co. Ltd.
Coefficients currently serves more than 20 global clients in knowledge services. The company's eventual metamorphosis from BPO to KPO is a very good opportunity for it to be ideally positioned to lead in knowledge-based services via ramping up capacity and honing its people's competency.

Here at Coefficients, we go above and beyond for our clients. From assessment, to solution design, to training, transition and launch; we cater to every phase and we got you covered every step of the way. We don't go for temporary aids. We strike to the core.

For more information on this press release visit: http://www.releasewire.com/press-releases/release-3.htm

Coefficients currently serves more than 20 global clients in knowledge services. The company’s eventual metamorphosis from BPO to KPO is a very good opportunity for it to be ideally positioned to lead in knowledge-based services via ramping up capacity and honing its people’s competency.

Lucena, Quezon -- (SBWIRE) -- 05/03/2016 -- The Philippines' status as a BPO destination of choice precedes its reputation. Already outshining, long standing competitor India as seen in Tholons 2016 Top 100 Outsourcing Destinations, the Philippines has come a long way from its humble beginnings in the outsourcing game to actually dominating it in just a span of a decade and a half; though, Bangalore, India is still number 1 in the list. There are a number of factors as to why the Philippines climbed up so fast to the top of the list of outsourcing capitals: government support, low cost of living, and easy access to young and educated workforce with a strong fluency in neutral English accent. But it is also here why the growth stutters.

This is the reason why the Philippines isn't at the top of the list. The loophole in this is that the country focuses too much on BPO and fortifying skill sets needed for voice services and not investing in training for higher skill set (or only a few do this at this point). The lack of KPO companies is the very reason why the country can't fully dominate the list. There should be a balanced mix of BPO and KPO providers. As clients become more trusting to their providers, they want to outsource more work, thus, the need of value-added services (VAS). This is the root cause of the surging demand for higher skilled workers who will be handling the core processes of a company or client.

Having observed the loophole beforehand, Coefficients Co. Ltd. opted for the road less travelled and focused on giving KPO services to its clients and developing home-grown talents and training them with skills sought-after in this fast-paced global industry. In an overly saturated and highly competitive market filled with voice solutions offering, what the competition can't provide served as a great business strategy for the organization, being one of the only handful of companies that provide KPO services under its roof (not to mention that we are the only BPO/KPO company in Southern Luzon).

So Why Focus on KPO?

KPO is a level higher than BPO and calls for recruiting heads equipped with highly analytical and more technically advanced skills. Such persons would be expensive to hire if done onshore which is why some companies are willing to explore KPO as such can provide the same amount of work that can be done with the person of the same skill set at a fraction of a price. Traditional BPO focuses on general process expertise while KPO utilizes knowledge expertise. So there's no room for skill-job mismatch.

In the company's five years of existence, Coefficients already offers the following KPO services:

- Business and Market Research
- Business Consultancy
- Web Design and Development
- Animation and Design
- Mechanical and 3D CAD Designs
- Writing and Content Development
- Data Analytics
- Search Engine Optimization
- Search Engine Marketing
- Advertising Management
- Accounting

With this, the company has amassed an elite mix of creative, analytical, data-driven, and output motivated employees with skills ranging from digital marketing, web development, design, business development, finance and accounting, content writing, SEO, social media and more; fields notably most BPO companies in the Philippines don't dabble in, as most are engaged in customer service and technical support. Coefficients just doesn't aim to solve the talent gap present, but also offers value-added solutions geared at expanding the growth of its ever growing clientele.

But that doesn't mean that Coefficients has ignored the business process side of outsourcing. In fact, simultaneous to sharpening it's prowess in KPO through the years, the company also provides services that are crucial facets of the BPO industry:

- Data Processing
- Data Entry
- Customer Service (Email, Phone, and Chat Support)

Benefits of KPO? Tough Work, Delivered.

As explained, KPO seeks to minimize costs for jobs and tasks that would otherwise require one to hire highly-skilled worker to do, which is expensive talent onshore. It lets the same amount of work done and delivered timely at a price significantly lower. And it lets companies give more focus, time, and priority on the core of their business, managing and training their onshore employees, and even more time with their personal lives. This also takes the burden of the whole recruitment process to hire a person with the desired skill set. Having one sourced offshore takes the load off tremendously as chances are, your provider already has people with the specific skills you are looking for.

Another benefit is it also gives them the freedom from fixed pricing as clients are given the choice by their providers' flexible payment options (for example: hourly-based or output-based) - a choice all clients of Coefficients enjoy. Risks may be there, but it is easily mitigated as you don't have to micromanage everything and reports are given to you to ensure you are looped in the process of your given tasks.

The Rise of KPO, The Death of BPO?

But with the rise of KPO, does this mean we are seeing the death of BPO? It is unlikely as BPO and KPO are not conflicting business processes, but rather complimentary and one needs the other to achieve maximum growth. Think of BPO as the first line of outsourcing and KPO as a higher, more specialized and more specific one. Both processes have their own strengths and limitations and with BPO expanding day by day, so are the more detailed and demanding processes that go along with it. We are seeing the two both to grow more in the coming quarters. And not just in the fields we currently see now, but to other industries where outsourcing was once thought impossible such as architecture and engineering.

About Coefficients Co. Ltd.
Coefficients currently serves more than 20 global clients in knowledge services. The company's eventual metamorphosis from BPO to KPO is a very good opportunity for it to be ideally positioned to lead in knowledge-based services via ramping up capacity and honing its people's competency.

Here at Coefficients, we go above and beyond for our clients. From assessment, to solution design, to training, transition and launch; we cater to every phase and we got you covered every step of the way. We don't go for temporary aids. We strike to the core.

Contact:
Mary Rose Somera-Cadiente
PR & Marketing @ Coefficients Co. Ltd.
Telephone: 6342-7191432
Email Address: info@coefficientsco.com
Website: http://www.coefficientsco.com

For more information on this press release visit: http://www.releasewire.com/press-releases/release-3.htm