Callbox is an industry award-winning full service sales and marketing firm that provides global market access via direct marketing, web marketing, sales support, database services, and advanced sales force management.

Encino, CA -- (SBWIRE) -- 07/06/2011 -- Callbox Sales and Marketing Solutions has again been scored as a top performer, this time in the 2010 Annual Top 50 Teleservices Agencies Ranking sponsored by Customer Interactions Solutions Magazine.

Callbox was ranked 12th in the U.S. and 10th in the wider International market in the face of stiff competition with hundreds of telemarketing companies from several countries around the world. Ranking was based on many factors including the interdependently certified total number of billable minutes it has provided its clients for its teleservices. Being in the Top 50 means that Callbox has met the stringent criteria set by Customer Interactions Solutions for high-capacity teleservices agencies.

For the last 26 years, Customer Interactions Solutions Magazine has been conducting the Annual Top 50 Teleservices Agencies Ranking to recognize the largest outbound and inbound teleservices agencies, both on domestic and international categories. This achievement reiterates Callbox's commitment to provide broad top quality enterprise marketing solutions, bringing its clients and their business together across the globe.

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Encino, CA -- (SBWIRE) -- 05/24/2010 -- Today, one call agent concluded a successful phone conversation with an office manager in downtown Los Angeles, a call placed in behalf of the sales team of a leading US-based commercial cleaning company. To the agent, just one of the many great calls he has made for the day. To Callbox, it's a major achievement as it marked the 500,000th sales appointment set by Callbox Sales and Marketing Solutions since its inception six years ago.

"Our Commercial Services department is absolutely on rails. They made 106 appointments this first week of May and the 106th appointment was the very one that milestoned our 500,000th appointment ever. It only goes to show how effective and experienced we are at B2B appointment setting. We're very proud that our clients continue to trust us to give their business the chance to grow with every appointment we set," reported CEO Rom Agustin.

Based on closely-tracked campaign data and client feedback, those 500,000 appointments created roughly $100M in sales for Callbox clients. "It's a great moment for Callbox as we continue to set appointments and generate business for our clients worldwide," said COO Glen Norris. "Despite economic challenges, we're still able to deliver," he continued.

Back in 2004, the first appointment the company made was for a financial services company (insurance services), which indicates the breadth of industries now served by Callbox. As of April 2010, the Callbox outbound campaigns to Software/IT companies still generate the greatest number of leads, followed by companies from the Commercial Cleaning business, Merchant Card Services, Financial, Advertising, Medical, and Business to Consumer services.

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Callbox won the same award in 2009. Contact Center World's Top Ranking Award is given to a call center that exhibits the best practices in the industry. The award recognizes the contact center's unparalleled vending practices and customer service.

Los Angeles, CA -- (SBWIRE) -- 03/25/2010 -- Callbox has received another nomination at Contact World's Top Ranking Performers Awards for Contact Centers in 2010. Once more, the company is poised to be named as one of the best contact centers in the world in the outbound campaign category. The nomination recognizes Callbox´s creativity and excellence in integrating outbound communication tools and superior delivery of world class service.

Short-listed finalists are chosen by world-renowned industry experts. To serve as a judge, one must have held a minimum of 5 years managerial position in a contact center or a similar industry. This year's judges come from insurance companies, banks and investment firms.

Callbox is an award-winning full service sales and marketing firm that provides global market access via direct marketing, web marketing, sales support, database services and advanced sales force management.

Callbox provides foreign and domestic market access to leading industries such as software, information technology, financial, medical and business services. Today Callbox has contact centers across the globe--South America, Europe, Asia and Australia.

Best ICT Company in 2007

In 2007 the Canadian Urban Institute of the Philippines-Iloilo adjudged Callbox as the best information and communication contact center. Contact Center World chose Callbox as 2008 — Best Top Outsourcing Award, Outbound Category.

Previous winners of Contact Center World Awards are StarTek United States (for Best Community Spirit), Albridge Solutions (Best Small Contact Center Category), Quantum Multimedia Communications (Best Medium-size Contact Center Category) and Whirlpool Customer Experience Center (Best Large Contact Center Category).

About Callbox
Callbox is an industry award–winning full service sales and marketing firm that provides global market access via direct marketing, web marketing, sales support, database services, and advanced sales force management.

Callbox, a Better Business Bureau (BBB)—accredited business and a member of the TrustLink community, enables revenue growth by accelerating market capture through comprehensive modern marketing: global database mining, best practice search marketing, and dedicated, professional, results-driven marketing staff. With proven sales and marketing expertise, Callbox allows businesses to focus confidently on their core competencies and goals.

Callbox provides targeted market access to leading industries such as software, information technology, financial, medical, and business services from its offices in North America, Europe, Asia, and Australia to every major English–speaking market worldwide.

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Encino, CA -- (SBWIRE) -- 01/14/2010 -- Callbox Sales and Marketing Solutions, Contact Center World's 2008 Top Outsourcer Awardee, recently launched CallboxConnect as its inbound marketing arm.

CallboxConnect offers a variety of services aimed to strengthen a client's customer support service and boost sales. It specializes in Order-taking, Reservations and Booking, Customer Service Handling, Answering Services, Overflow Call Management for retailers, e–commerce business and independent companies. It works with small, medium, and large businesses that experience large call volumes every day. Using state–of–the–art equipment and tested know–how, most accounts may be set up and are live within two days.

For its order-taking service which gives round–the–clock support available 24 hours a day, 7 days a week, customer service representatives undergo pre-sale support through product training workshops and order fulfillment assistance. Its fail-proof system guarantees real-time reports via a client's personalized PipelineCRM© account. Its booking and reservations assistance, focuses on quality service and personal rapport increases returning customer rates. Coupled with its customer and answering service expertise, CallboxConnect accommodates customers with the same care they provide their clients. Moreover, its overflow call management service implements an effective solution to ease overflow calls when a client's call volume goes beyond the capacity of their manpower.

CallboxConnect delivers customer contact solutions designed to bolster the effectiveness of your marketing and customer care programs. Its market–proven sales professionals advanced software and systems programs and inbound marketing and sales solutions renders unrivaled service to your customers around the globe.

Initially launched in the US, CallboxConnect will soon be servicing Australia.

Visit CallboxConnect's website at http://www.CallboxConnect.com.

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