Cyberjaya, Malaysia -- (SBWIRE) -- 04/24/2011 -- A reputable provider of Hosted Softswitch and VoIP Billing Management services, Vswitch, is offering free support for their customers. Wholesale VoIP operators and VoIP Termination service providers who subscribe to the company's top of the line NGN carrier-grade switching, billing and routing capabilities can get a 24/7 support service for almost any thing.

The head of support services team at the company said, "At Vswitch we back our switching, billing and routing services with expert and efficient support services. Our support services include training, handling queries, trouble shooting, system backup, administration and monitoring of OS and vSwitch software and hardware, updates and new releases of vSwitch software. We strive to cover all possible areas so that we can solve issues of any kind and magnitude."

Therefore, with a Hosted Softswitch service package from Vswitch, you also enjoy the company's proficient support – any time and for any issue you need them. This means your telecom business' operations will virtually have no crisis that cannot be solved, and you can worry less. And the bottom line is that not a penny is charged for any of the support services provided. With Vswitch, you can expect lower investments and higher returns.

The support services team's head explaining how they render their support, added saying, "We extend our technical support via four different mediums. You can use the Online Chat support to reach us any time of the day. We also have a Trouble Ticket System through which you can raise a ticket specifying the nature of your problem and any other information or query. You also have the option of Email. You can just write to us and let us know how we can help you. If you want to speak to us directly, you can call us with your issue."

Vswitch enables you to get your wholesale voice aggregation business up and running instantly and with minimal risk and expenditure. The Research and Development team attends to your evolving softswitch communications requirements scientifically, and Support Services team work round-the-clock to ensure each issue regarding your VoIP billing software or switching etc., is handled and solved efficiently.

About Vswitch
Vswitch is a provider of state-of-the-art partitioned / hosted voice switching and billing solutions to telecom carriers worldwide. The company's Hosted Soft switch and VoIP Billing Management services are well known for providing their customers excellent NGN carrier-grade switching, billing and routing capabilities with minimal investment. Vswitch has internationally acclaimed partners including Genband, DTMF Networks and Internap.

Contact Details
DTMF Networks SDN BHD
B3-01B, SME Technopreneur Centre
2270 Jalan Usahawan 2,
63000 Cyberjaya, Selangor DE, Malaysia
Phone: +60 3 8320 2855
Fax: +60 3 8320 3108
E-mail: sales@dtmfnetworks.com
E-mail: support@dtmfnetworks.com
Website: http://www.vswitch.cc/

For more information on this press release visit: http://www.releasewire.com/press-releases/release-3.htm

Selangor, Malaysia -- (SBWIRE) -- 04/05/2011 -- Vswitch, a trusted wholesale provider of softswitch and billing platforms, offers a robust VoIP billing software which has been used for billing hundreds of wholesale VoIP carriers including Tier-1 carriers from around the globe. The software offers interoperability with a wide range of switching platforms, making it suitable for wholesale VoIP carriers.

Talking about the software, a key executive of the company said, "Cross-platform interoperability is just one of the features of this VoIP billing software solution. It has been developed keeping in view the complexities of the VoIP switching world and provides detailed analysis, reporting and bill generation capabilities. The VoIP billing system is fast yet elaborate and can save up to an estimated 60- 85% of their time in operations management."

VoIP billing software is highly scalable, reliable, modular and secure carrier management system, offering cross browser compatibility and Web 2.0 application. If offers inherent support of complex business / service agreements, online and offline billing, efficient trading engine that incorporates complex business logic and advanced analytics with pattern recognition, reporting and alarm generation. CRM Portal, multiple layers of security to ensure prevention from malicious attacks, multiple levels of access and authentication, user dashboard for quick access to system resources, role based access and support portal access are some of the other features of the software. It offers visibility on key business indicators including overall, route based and destination based profitability.

Users can trust the VoIP billing software for accurate rating and invoicing, and comprehensive reporting on route quality, traffic trends as well as other business and technical metrics. Offering user friendly interface and navigation, if offers visibility on key business indicators including overall, route based and destination based profitability.

About Vswitch
Vswitch is a reliable soft switch vendor whose services can save time, increase productivity and improve the billing accuracy of wholesale VoIP operators. It is a trusted company with the prestigious MSC status and is renowned for the excellent soft switch, billing and wholesale voice solutions it provides.

Contact Details
DTMF Networks SDN BHD
B3-01B, SME Technopreneur Centre,
2270 Jalan Usahawan 2,
63000 Cyberjaya, Selangor DE, Malaysia
Phone: 60 3 8320 2855
Fax: 60 3 8320 3108
E-mail: sales@dtmfnetworks.com
E-mail: support@dtmfnetworks.com

For more information on this press release visit: http://www.releasewire.com/press-releases/release-3.htm

Cyberjaya, Malaysia (SBWIRE) -- 03/09/2011 -- A provider of premium NGN carrier-grade switching, billing and routing capabilities, vSwitch, is offering fourfold support services to its clients. This service is strategically designed to deliver a complete support to all the services provided by the company to its customers. This includes giving training or information or rendering solution for any issues etc., related to the switching, billing and routing services they provide.

The head of marketing at the company said, "vSwitch Support Services include training, handling queries, trouble shooting, system backup, administration and monitoring of Operating System and vSwitch software and hardware, updates and new releases of vSwitch software. These services are provided round the clock through Online Chat support, Trouble Ticket System, Email and Phone."

Wholesale VoIP operators and VoIP Termination service providers who outsource their switching, billing and routing activities to the company can get these support services any time they need. In fact it is recommended that they do so, as in a business like VoIP service provider's, there are always complexities and sophistication that demands an extensive knowledge and skill while running the business.

The marketing head also added that, "vSwitch has a dedicated high skilled team of professionals with expertise in various cutting edge tools and technologies. The management comprises of experienced specialists from the telecom, technology and financial sectors and have contributed by working in global giants such as Sprint Nextel (USA), AT&T (USA), Orascom Telecom (Egypt), Texas Instruments (USA) etc. With them, ready to assist you any time, you can be rest assured that your queries and issues of any type will be answered and solved at the quickest."

vSwitch uses only high grade Genband Softswitch, Session Border Controllers, VoIP billing solution etc., to ensure that their clients get the best possible cost-effective services from them. The company's Softswitch and billing platforms with their expert employees enable vSwitch to cater to full range of Class 4 Softswitch services.

About The Company
vSwitch provides state-of-the-art partitioned / hosted voice switching and billing solutions to telecom carriers worldwide through their carrier-class and redundant platforms located in Boston, USA. The company is a well known name amongst Softswitch vendors worldwide. Its research and development team addresses any evolving Softswitch communications requirements of the clients with a scientific approach, while the round-the-clock NGN class 4 Softswitch operations team manages all issues efficiently.

Contact Details
DTMF Networks SDN BHD
B3-01B, SME Technopreneur Centre,
2270 Jalan Usahawan 2,
63000 Cyberjaya, Selangor DE, Malaysia
Phone: +60 3 8320 2855
Fax: +60 3 8320 3108
E-mail: sales@dtmfnetworks.com
E-mail: support@dtmfnetworks.com
Website: http://www.vswitch.cc/

For more information on this press release visit: http://www.releasewire.com/press-releases/release-3.htm

Selangor, Malaysia -- (SBWIRE) -- 02/28/2011 -- High quality Softswitch and billing platforms provider, Vswitch is offering a full range of Class 4 Softswitch services to wholesale carriers and VoIP Termination service providers at low cost. By hiring Vswitch's services, they can expect efficient and timely solutions for all their Class 4 operational issues, and also an increase in the profit generated by their company considerably.

Discussing the benefit of their service, the marketing head of the company said, "Wholesale VoIP operators can quickly deploy service models based on Next Generation Class 4 Softswitch technology without running into delays associated with obtaining exorbitant funds, building infrastructure setup or recruiting/ training team." It will also allow them to converge their multiple networks and help bring an added productivity and efficiency to their business. Wholesale operators and service providers can get their businesses up and running with the least risk and cost.

The company understands that the quality and reliability of Next Generation Networks depend directly on the choice of the Softswitch. With vSwitch's genuine and high performance Class 4 Softswitch technology, wholesale VoIP operators can expect more flexible, reliable and secure solutions and services with improved scalability and more.

Vswitch employs the best practices and tools in the industry to offer its customers customized, yet scalable and cost effective solutions. Outsourcing their Softswitch and billing solutions to a reliable and cost efficient third party service provider is essential for the growth and success of wholesale VoIP operators and VoIP Termination service providers. The Class 4 Softswitch service provided by Vswitch can help them avoid the investment on the infrastructures needed to house the Softswitches and management of various billing tasks. They can also get more time to focus on their core business.

About Vswitch
Vswitch is amongst the reliable and efficient Softswitch vendors around the globe whose services can save time, increase productivity and improve the billing accuracy of wholesale VoIP operators and VoIP Termination service providers. The company's services will enable them (wholesale VoIP operators and VoIP Termination service providers) to focus on other parts of their business.

Contact Details
DTMF Networks SDN BHD
B3-01B, SME Technopreneur Centre,
2270 Jalan Usahawan 2,
63000 Cyberjaya, Selangor DE, Malaysia
Phone: +60 3 8320 2855
Fax: +60 3 8320 3108
E-mail: sales@dtmfnetworks.com
E-mail: support@dtmfnetworks.com
Website: http://www.vswitch.cc/

For more information on this press release visit: http://www.releasewire.com/press-releases/release-3.htm

vSwitch Introduces Pro Package for Softswitch Partition and Billing Management with Attractive Offers for its Customers

Selangor, Malaysia -- (SBWIRE) -- 07/10/2010 -- DTMF Networks, a renowned MSC Status company has introduced Pro Package for its Hosted Nextone / Genband Softswitch and Billing Service that includes elaborate feature set and attractive discounts. The package comes with access to Genband Softswitch and SBC, 25% discount on vBoss, 10 hours of free training and minimum 210 ports.

"Being a renowned next generation switching and billing management service firm, we believe in providing the best of products and offers to our clients. The Pro Package is especially designed to include most important aspects like carrier grade Nextone / Genband platform, and comprehensive billing management and is reasonably priced to fit the budget of our clients. Therefore, this is definitely not a deal worth missing!" said, CEO of the company.

DTMF Networks, a leading hosted switch company produces highest quality vBOSS and vSwitch. It has state-of-the-art infrastructure that enables the company in maintaining quality standards and in meeting the demands of clients.

Our hosted softswitch is offered on industry's best tools and practices to offer customized and scalable business solutions. It has fully redundant L2 and L5 elements and network components like IP Connectivity, switching, database along with load balancing solution.

About DTMF Networks
DTMF Networks offers next-generation switching, billing and wholesale management services to clients at a global level. It is a part of financially strong and renowned group of companies that have annual revenue of more than USD $30 million. At present, the company is running operations in Malaysia, USA, UAE, Pakistan, and Hong Kong.

Contact Details

DTMF Networks SDN BHD
B3-01B, SME Technopreneur Centre,
2270 Jalan Usahawan 2,
63000 Cyberjaya, Selangor DE, Malaysia
Tel: +60 3 8320 2855
Fax: +60 3 8320 3108
Email: sales@dtmfnetworks.com
Website: http://www.vswitch.cc/

For more information on this press release visit: http://www.releasewire.com/press-releases/release-3.htm

DTMF Networks Credits Sound Infrastructure for Brilliant Hosted Switching & Billing Services

Selangor, Malaysia (SBWIRE) -- 06/14/2010 -- DTMF Networks, which is also an MSC status company, has a sound infrastructure that is fully secure due to elaborate Juniper based Next Generation Firewall. It also has full redundancy and load balancing capability at every network element including switching, database, OSS, database servers, power, and all the other L2 & L5 elements. The hosted provider ensures IP connectivity with multiple tier-1 carriers for premium bandwidth, configured in 1+1 active standby cluster in its collocation in Boston, USA. This enables DTMF Networks to give high quality and extremely reliable hosted switching, billing and operations management services to its customers.

"We use best industry practices and tools in order to offer customized, cost effective and scalable solutions to businesses. We are glad that our customers feel that way too." said, Mr. Yasin Altaf, CEO of the company.

The hosted softswitch makes use of the market leading Nextone/Genband softswitch and SBC for service enablement. Nextone/Genband softswitch & SBC has amongst the highest number of installations in the market.

A premier name in hosted VoIP softswitch service industry, DTMF Networks is a part of financially strong group of companies with an annual revenue of over USD $30 million. It is presently operating in the Malaysia, USA, UAE, Pakistan & Hong Kong with plans to spread its presence in other parts of the world as well.

About DTMF Networks
DTMF is an MSC Status Company that offers next-generation billing, wholesale management and switching services & solutions to clients across the Globe. Operating in USA, UAE, Malaysia and other parts of the world, the firm employs best of practices to provide hosted voice solutions.

Contact Details

DTMF Networks SDN BHD
B3-01B, SME Technopreneur Centre,
2270 Jalan Usahawan 2,
63000 Cyberjaya, Selangor DE, Malaysia
Tel: +60 3 8320 2855
Fax: +60 3 8320 3108
Email: sales@dtmfnetworks.com
Website: http://www.vswitch.cc/

For more information on this press release visit: http://www.releasewire.com/press-releases/release-3.htm