Smart SMS Messaging arrives at Acclaim Telecom Services.

Richardson, TX -- (SBWIRE) -- 01/25/2012 -- Acclaim Telecom Services, an IVR application development http://www.acclaimtelecom.com/design-and-development.htm and IVR cloud computing http://www.acclaimtelecom.com/ivr-hosting.htm solutions company, announces today the addition of SMS Smart Notifications to its hosting offerings, expanding options available for companies to improve their customer service experiences.

It is estimated that there are over 290 million cell phone subscribers in the United States, representing approximately 91% of the population. With SMS messaging an already efficient method to stay in touch, intelligent SMS notifications represent an ideal means of communicating with customers and employees.

SMS messaging operates on a different network than voice calls, allowing very large volumes of communication to occur in a cost efficient manner. Emergency notifications, bulk announcements, financial transaction alerts and confirmations, healthcare reminders, and generic data pushes are assured delivery regardless of voice network congestion. Cloud Computing based SMS messaging is a very cost effective method to enhance customer service operations.

Acclaim Telecom Services, Inc. provides customized SMS notifications with collaborative responses from customers wishing to make payments, reset pins, obtain account balance information, provide healthcare notifications, or any other routine request.

"Smart SMS Messaging can assist any business in improving customer communications" said James Davis, President of Acclaim Telecom Services. "With collaborative texting, anyone can conduct automated transactions thereby freeing up expensive live agents, IVR and PBX resources".

About Acclaim Telecom Services, Inc.
Acclaim Telecom is a trusted, professional source of reliable, cost-effective IVR solutions http://www.acclaimtelecom.com/ and cloud based telephony services. Founded in 1993, Acclaim Telecom has over 18 years of solid industry experience supporting all aspects of IVR implementation; from cost effective IVR hosting, to developing and implementing new IVR speech application designs, to hosting PBX, SMS messaging, and long distance services.

For more information on this press release visit: http://www.releasewire.com/press-releases/release-3.htm

Selex Card Services chooses Acclaim Telecom for new IVR customer support solution.

Richardson, TX -- (SBWIRE) -- 12/09/2011 -- Acclaim Telecom Services, a cloud based IVR solutions http://www.acclaimtelecom.com/ company, announced today that they have been selected by Selex Card Services to enhance their customer support with an improved calling experience.

"Selex was looking for a robust, reliable and scalable solution to provide the highest customer service to our prepaid card customers. We realized that an effective IVR would not only positively increase cardholder experience but also lead to decreased live CSR expense. Acclaim's IVR has provided us with that solution." – Jaime J Noyola, Program Manager, Selex Card Services

"We are excited about the new relationship Acclaim Telecom has with Selex," said James Davis, president of Acclaim Telecom Services. "Cloud based IVR will enable Selex enhanced reporting capabilities and an application that will improve the caller experience through state of the art automation."

About Selex Card Services
Selex is a leading provider of financial services in the prepaid debit card industry. The reloadable Selex® Visa® Prepaid Debit Card provides a safe, convenient and straightforward way for people to stay in control of their money. Loading cash is easy and free of charge either by direct deposit or at any Money Box location and available for immediate use. This card is issued by First Bank & Trust, Brookings, SD ("FBT"), Member FDIC, pursuant to a license from Visa U.S.A. Inc. Selex® Card Services is a service provider for FBT. Selex® is a registered mark of The Money Store, LP.

About Acclaim Telecom Services, Inc.
Acclaim Telecom is a trusted, professional source of reliable, cost-effective IVR solutions. Founded in 1993, Acclaim Telecom has over 18 years of solid industry experience to support all aspects of IVR implementation, from cost effective IVR hosting http://www.acclaimtelecom.com/ivr-hosting.htm to implementing new IVR speech application designs http://www.acclaimtelecom.com/design-and-development.htm from the ground up.

For more information on this press release visit: http://www.releasewire.com/press-releases/release-3.htm

Richardson, TX -- (SBWIRE) --12/01/2011 -- Acclaim Telecom Services, anIVR cloud computing, hosted telephony solutions http://www.acclaimtelecom.com/ivr-hosting.htm, and IVR application development http://www.acclaimtelecom.com/design-and-development.htm company announces the successful implementation of several applications for the restaurant industry.

Working with one of the largest restaurant chain owners in the U.S. and Canada, Acclaim Telecom successfully deployed multiple cloud computing based applications. Acclaim Telecom was able to quickly port legacy applications from older premise based systems, as well as migrate previously hosted applications to Acclaim's PCI compliant data center. These applications included a national emergency response notification application (with inbound and outbound capabilities), human resource and employee benefits information retrieval, and important vendor company information for the restaurant chain.

"Two of the more important criteria for being selected was not only Acclaim Telecom's industry expertise, but also our ability to quickly migrate existing applications to our cloud computing data center" said James Davis, President of Acclaim Telecom Services. "In addition to our speed of deployment, our client now has access to later generation technologies and will also benefit from best practices experience gained from working with hundreds of customers over the years".

About Acclaim Telecom Services, Inc.
Acclaim Telecom is a trusted, professional source of reliable, cost-effective IVR solutions. Acclaim Telecom is a full-service provider of IVR system solutions http://www.acclaimtelecom.com/, including PCI compliant cloud computing hosting capabilities. From cost effective IVR hosting to implementing new IVR designs from the ground up, Acclaim Telecom has over 15 years of solid industry experience to support your IVR projects. Find out more about Acclaim Telecom Services at http://www.acclaimtelecom.com/.

For more information on this press release visit: http://www.releasewire.com/press-releases/release-3.htm

Richardson, TX -- (SBWIRE) -- 09/22/2011 -- Acclaim Telecom Services, an IVR application development http://www.acclaimtelecom.com/design-and-development.htm and IVR hosting solutions company http://www.acclaimtelecom.com/ivr-hosting.htm, announced today that it has completed a comprehensive audit and certification of Payment Card Industry Data Security Standards (PCI DSS) for Service Providers. Acclaim Telecom Services is now Level 2 PCI DSS compliant and is a VISA approved Validated Service Provider. This certification is part of ongoing security measure upgrades and enhancements necessary to securely manage the storage, processing and transmitting of credit card information by Acclaim Telecom Services' hosted solutions and cloud computing offerings.

The PCI DSS was created by the original five global payment companies: American Express, Discover Financial Services, JCB International, MasterCard Worldwide, and Visa Inc. Their work has facilitated industry adoption of security measures that protect sensitive consumer account data.

"This certification validates our commitment of protecting customer's card holder data and confidential information," said James Davis, president of Acclaim Telecom Services. "We worked hard to achieve Level 2 PCI Compliance and look forward to providing services to clients that require PCI compliance and enhanced data security. This achievement furthers our security compliance capabilities in the financial, pharmaceutical, retail and other data sensitive industries."

About Acclaim Telecom Services, Inc.
Acclaim Telecom is a trusted, professional source of reliable, cost-effective DTMF and speech-enabled IVR solutions. Acclaim Telecom is a full-service provider of IVR system solutions http://www.acclaimtelecom.com/. From cost effective IVR hosting to implementing new IVR application designs from the ground up, Acclaim Telecom has over 15 years of solid industry experience to support your IVR projects. Find out more about Acclaim Telecom Services at http://www.acclaimtelecom.com/.

For more information on this press release visit: http://www.releasewire.com/press-releases/release-3.htm

Acclaim Telecom Services proudly announces the addition of a new cloud computing facility that will double their existing footprint.

Richardson, TX -- (SBWIRE) -- 08/19/2011 -- Acclaim Telecom Services, an IVR application development http://www.acclaimtelecom.com/design-and-development.htm and Hosted telephony solutions company, announced today it is adding an additional Cloud computing facility. The new facility will double the existing footprint and greatly enhance load balancing, redundancy, and fail-over capabilities of Acclaim Telecom's current Cloud based offerings.

Acclaim Telecom's Cloud based portfolio includes:
• IVR and Speech Recognition application hosting http://www.acclaimtelecom.com/ivr-hosting.htm
• Hosted PBX
• Hosted SMS collaboration and marketing
• Hosted Mobile Applications http://www.acclaimtelecom.com/mobile.htm
• Reduced cost toll-free and long distance service
• Reseller Hosting

"In response to the increased demand for Cloud based services, Acclaim Telecom is expanding our Cloud Computing facilities and telephony offerings" said James Davis, President of Acclaim Telecom Services. "The increased bandwidth provided by the additional Cloud Computing facility further our client's peace of mind, enable them to build improved Cloud based applications to drive new opportunities and customer loyalty, and provide additional redundancy to Acclaim Telecom offerings ".

About Acclaim Telecom Services, Inc.
Acclaim Telecom is a trusted, professional source of reliable, cost-effective IVR solutions http://www.acclaimtelecom.com/solutions.htm and cloud based telephony services. Founded in 1993, Acclaim Telecom has over 17 years of solid industry experience supporting all aspects of IVR implementation; from cost effective IVR hosting, to developing and implementing new IVR speech application http://www.acclaimtelecom.com/ designs, to hosting PBX, SMS messaging, and long distance services.

For more information on this press release visit: http://www.releasewire.com/press-releases/release-3.htm

IVR extended life maintenance provides on-going support for legacy InterVoice IVR systems.

Richardson, TX -- (SBWIRE) --05/20/2011 -- Acclaim Telecom Services, an IVR application development and IVR hosting solutions company, announced today the availability of extended life maintenance for IQ-Talk® based IVR systems from Convergys/InterVoice.

Acclaim's IVR extended life maintenance provides on-going support for legacy InterVoice IVR systems. Services available from Acclaim are; hardware maintenance, system upgrades, operating system upgrades and professional application development.

"Customers with currently installed InterVoice legacy IVR systems may extend their sizable investments well beyond the manufacturers planned end of support date", said James Davis, President of Acclaim.

He added, "In the current economic conditions, companies are looking for additional ways to lower costs by leveraging short-term operations expenditures, while preserving capital dollars. The InterVoice IVR platform is mature and feature rich and with proper maintenance, will provide many additional years of service."

About Acclaim Telecom Services, Inc.
Acclaim Telecom is a trusted, professional source of reliable, cost-effective IVR solutions and services. Founded in 1993, Acclaim Telecom has over 17 years of solid industry experience to support all aspects of IVR implementation, from cost effective IVR hosting to implementing new IVR speech application designs from the ground up. Find out more about Acclaim Telecom Services at http://www.acclaimtelecom.com/.

For more information on this press release visit: http://www.releasewire.com/press-releases/release-3.htm

IVRFORUM.COM now available for use through Acclaim Telecom Services, Inc.

Richardson, TX -- (SBWIRE) -- 05/09/2011 -- Acclaim Telecom Services, an IVR application development http://www.acclaimtelecom.com/design-and-development.htm and IVR hosting solutions company http://www.acclaimtelecom.com/ivr-hosting.htm, has launched the IVR Forum, a discussion board for dedicated IVR Professionals. The IVR Forum may be reached at http:// www.ivrforum.com.

"The IVR Forum http:// www.ivrforum.com is a place that IVR developers, designers, and technical gurus can meet, share ideas and solve problems, without concern of being contacted by sales" said James Davis, President of Acclaim Telecom Services. "We look forward to joining and contributing to an open and neutral IVR community."

Acclaim Telecom Services has successfully implemented IVR Solutions across a broad array of industries and application specialties. Acclaim Telecom Services has delivered hundreds of applications, from mission critical, complex Fortune 500 enterprise solutions, to highly specialized, entrepreneurial company requirements. Ranging from traditional DTMF based solutions to the latest in Speech Recognition; Acclaim Telecom Services has the in-house expertise to succeed.

About Acclaim Telecom Services, Inc.
Acclaim Telecom is a trusted, professional source of reliable, cost-effective IVR solutions http://www.acclaimtelecom.com/ivr-hosting.htm. Founded in 1993, Acclaim Telecom has over 15 years of solid industry experience to support all aspects of IVR implementation, from cost effective IVR hosting to implementing new IVR speech application designs from the ground up.

For more information on this press release visit: http://www.releasewire.com/press-releases/release-3.htm

Acclaim Telecom Services continues to keep sensitive data secure with new PCI Compliance Certification.

Richardson, TX -- (SBWIRE) -- 05/05/2011 -- Acclaim Telecom Services, an IVR application development and IVR hosting solutions company, announced today that it has received certification of PCI-DSS (Payment Card Industry Data Security Standard) for Service Providers. This certification is part of an ongoing enhancement process to the Acclaim IVR/Telecom hosted solutions and cloud computing offerings.

Acclaim Telecom Services is one of a select number of full-service IVR/Speech hosting providers to achieve PCI Compliance Certification. Founded by American Express, Discover Financial Services, JCB, MasterCard Worldwide, and Visa International, the PCI Security Standards Council is an independent body formed to develop, enhance, disseminate and assist with implementation of security standards for payment account security.

"Our clients trust us with processing very sensitive data; their client's personal credit card information," said James Davis, president of Acclaim Telecom Services. "Keeping this sensitive data secure is just one of the strategic services we offer our customers. We have worked hard to achieve PCI Compliance and look forward to providing services to clients that require PCI compliance and enhanced data security."

About Acclaim Telecom Services, Inc.
Acclaim Telecom is a trusted, professional source of reliable, cost-effective speech-enabled IVR solutions and mobile application services. Acclaim Telecom is a full-service provider of IVR system solutions. From Microsoft speech applications IVR hosting, to implementing new IVR application designs from the ground up, to providing mobile application hosting services, Acclaim Telecom has over 15 years of solid industry experience to support your IVR projects. Find out more about Acclaim Telecom Services at http://www.acclaimtelecom.com/.

For more information on this press release visit: http://www.releasewire.com/press-releases/release-3.htm

Acclaim Telecom Services, Inc. will attend the 2010 SpeechTEK conference in New York, to gain insight into the future of speech technology and customer relations management.

Richardson, TX -- (SBWIRE) -- 07/28/2010 -- Acclaim Telecom Services, Inc., a full-service provider of IVR/speech recognition system solutions, is gearing up for the annual SpeechTEK 2010 conference set to take place in New York on August 2-4 at the New York Marriott Marquis. The SpeechTEK 2010 Conference is the world's largest conference and exhibition dedicated exclusively to speech technology.

The conference brings together a global network of speech technology providers for a look into the future of speech technology and customer relations management such as next generation applications in customer service, call centers and other automated business practices.. The conference will provide people with the latest ideas, innovations, technologies, services and solutions for the world's leading companies.

"This is our 4th time to exhibit at SpeechTEK. The quality of attendees, the content of the technical programs, and the ability to meet with other companies and even competitors is a great opportunity." said James Davis President of Acclaim Telecom Services, Inc. Acclaim Telecom Services specializes in providing integrated IVR Solutions which enable clients to maximize their business goals.

About Acclain Telecom Services, Inc.
Acclaim Telecom is a full-service provider of IVR/speech recognition system solutions. We specialize in the analysis, design and deployment of Microsoft OCS 2007 Speech Server applications and Convergys (Intervoice) using current tools and technologies. From hosting your existing Microsoft speech application to implementing a new design from the ground up, Acclaim Telecom has over 15 years of solid industry experience to support your projects. Find out more about Acclaim Telecom Services at http://www.acclaimtelecom.com.

For more information on this press release visit: http://www.releasewire.com/press-releases/release-3.htm