Enabling remote support for deskless workforces.

Houston, TX -- (ReleaseWire) -- 05/15/2023 -- WeGuard® releases WeSupport module for Apple devices, enabling remote support for deskless workforces.

WeGuard®, a leading device and endpoint management SaaS solution, announced today that it has added the WeSupport module to support Apple devices. With this new release, enterprise IT and support teams can use the WeGuard® web console to connect and remotely support iPhones and iPads, enabling better collaboration and support for deskless workforce.

"We are excited to expand our WeSupport module to support Apple devices and provide a comprehensive endpoint management solution to our customers," said Deepak Rawoola, Product Owner of WeGuard®. "Our customers can now connect and support their entire device fleet, including Windows, Android, and Apple devices, using a single, unified console. This will help them streamline their workflows, increase efficiency and reduce costs."

Marc Lonson, VP of Business Development at WeGuard®, added, "WeSupport has been a game- changer for our customers, enabling them to connect and visually see endpoints with built-in voice communication capabilities. With the addition of support for Apple devices, we are confident that our customers will benefit from the same level of collaboration and remote support across their entire device fleet, including iPhones and iPads."

Unlike other products that require a client to be installed to control the devices, WeGuard® allows admins and support teams to use the web console to connect and control endpoints. This feature eliminates the need to install any software on the devices, reducing the risk of security breaches and saving time.

WeGuard® also announced that support for Macbooks will be released by the end of Q2 2023.

For more information, please visit WeGuard® website or contact our sales team at
sales@weguard.com.

About WeGuard®
WeGuard® is a leading SaaS unified endpoint management solution that helps enterprises manage and secure their devices, data, and applications. WeGuard® provides a suite of add-ons that includes device management capabilities and modules for enterprise mobility, remote support, and endpoint security.

For more information on this press release visit: http://www.releasewire.com/press-releases/release-3.htm

By certifying devices in advance, WeGuard helps ensure the success of mobile deployments, reducing frustrations for both end users and administrators.

Houston, TX -- (ReleaseWire) -- 12/07/2021 -- Wenable, Inc. a leading global provider of enterprise mobility management solutions for the deskless workforce, announced the formal launch today of its mobile device and remote endpoint certification process for its WeGuard device management platform. This certification process ensures that mobile & remote devices provided by organizations are compatible with WeGuard and other applications.

WeGuard has previously offered every device management customer the opportunity to test their proposed devices, including new devices they introduce. The new WeGuard certification process formalizes this step and allows customers to eliminate uncertainty upfront and ensure success PRIOR to deployment.

Offering a formal device certification process is critical because - even within the same operating system and version (example: Android v11) - different devices often behave differently. That frequently causes problems down the road with device management and internal software. This problem is widespread among MDM providers and has resulted in many failed implementations around the world.

To date, WeGuard has certified nearly 50 mobile devices from manufacturers and OEM/ODMs including Samsung, Apple, Sony, Huawei, Nokia and Google. (Note: not all devices from these manufacturers are WeGuard certified.) When a customer wants to deploy a device which is not already on the certified list, WeGuard will obtain samples and put them through extensive testing in its Hyderabad, India laboratory.

"Running a formal device certification program is not easy. It requires a commitment – which we have made – to obtaining devices for our lab, conducting rigorous testing, and dedicating multiple resources to the effort," said Sunil Sankaramanchi, CEO of Wenable. "We view certifying devices as another part of what we call our Day Zero support – meaning we don't wait or react to potential support issues, but rather we stay on top of the constantly changing world of mobile devices and operating systems so that our customers don't have to react later."

"I don't know how many times we've been approached by new customers who are frustrated with their current MDM deployments, which have either failed outright or are seriously delayed," said John Barba, Head of Sales at Wenable. "Inevitably, when we dig in, the problem is device incompatibility with their current MDM solution – including when upgrades have taken place to a new version of the operating system. The ONLY way to be sure a deployment will not have issues is to put devices through a rigorous certification process IN ADVANCE, such as the one we offer."

For more information about the WeGuard device certification process, please contact a WeGuard authorized channel partner or the company directly at sales@weguard.com.

About the WeGuard® Platform
The WeGuard platform provides mobile device management (MDM) and unified endpoint management (UEM) to a range of enterprises around the world, to help them enable their remote and field-based teams. WeGuard is known for its user-friendly interfaces (for both end users and administrators) and its "Day Zero Support"- which help ensure success for MDM and UEM deployments.

WeGuard is also differentiated by its added value capabilities that extend beyond traditional MDM and UEM features, such as WeSupport, a remote-control module. The WeGuard platform also includes access to WeTrack, a device/endpoint asset location module. Customers can also choose to enhance WeGuard with optional capabilities, such as WeTalk, a multi-language live support feature, and WeBox, a file management add-on. WeGuard is sold globally through a network of authorized channel partners.

About Wenable
Wenable is headquartered in Dallas, Texas with R&D facilities in Hyderabad, India. The company delivers a wide range of Enterprise Mobility Management solutions to customers around the world. Wenable's solutions are delivered through a global partner network. They include the WeGuard® platform (mobile device and endpoint management, device security, application management) and its add-ons WeSupport (remote control), WeTrack (asset tracking), WeTalk (live support), and WeBox (file management). Wenable also provides customized Mobility Managed Services and professional services to many enterprises. To learn more, or if interested in becoming a WeGuard channel partner, visit www.wenable.com or www.weguard.com

For more information on this press release visit: http://www.releasewire.com/press-releases/release-3.htm

New, enhanced functionality goes far beyond the “view only” capabilities typically seen in other mobile device management solutions.

Houston, TX -- (ReleaseWire) -- 11/02/2021 -- Wenable, Inc. a leading global provider of enterprise mobility management solutions for the deskless workforce, announced the general availability today of the enhanced WeSupport module for its flagship WeGuard® platform. WeSupport allows full remote control of mobile devices and dispersed endpoints, empowering administrators, and support personnel to fix devices issues remotely. WeSupport has previously been in soft release to several existing WeGuard customers.

The WeGuard platform provides mobile device management (MDM) and unified endpoint management (UEM) to a range of enterprises around the world, to help them enable their remote and field-based teams. WeGuard is known for its user-friendly interfaces (for both end users and administrators) and its "Day Zero Support"- which help ensure success for MDM and UEM deployments. WeGuard is also differentiated by its added value capabilities that extend beyond traditional MDM and UEM features, such as WeSupport.

WeSupport brings full remote-control capabilities to WeGuard administrators and is included in the base price of WeGuard subscriptions. This enhanced capability was developed in response to requests from customers who wanted to be able to completely resolve field support issues that arose with end users and their mobile or endpoint devices. If desired, WeSupport can also eliminate the need for organizations to purchase and deploy a separate remote-control application.

In addition to WeSupport, the WeGuard platform also includes access to WeTrack, a device/endpoint asset location module. Customers can also choose to enhance WeGuard with optional capabilities, such as WeTalk, a multi-language live support feature, and WeBox, a file management add-on. WeGuard is sold globally through a network of authorized channel partners.

"The addition of full remote control for WeGuard answers a frequent request from some of our longest running customers," said Sunil Sankaramanchi, CEO of Wenable. "Customers who have deployed Device Management and Endpoint Management solutions want to be able to do more than just look at the remote devices, they want to be able to proactively solve problems for end users. Often, this requires being able to temporarily assume control of the remote unit."

"We feel we have taken a large step up in allowing our customers to enable their mobile workers and field teams with FULL remote control from within the company's device management console," said Deepak Rawoola, Head of Product Management at Wenable. "Most other device management solutions only allow an administrator to VIEW the end user's device – rather than fully take control. This limits their ability to troubleshoot and fully resolve problems in the field. WeSupport can replace standalone remote-control applications, saving an administrator the hassle of having to toggle to a separate screen from within the device management screen."

For more information, or a demonstration of the enhanced WeSupport module within WeGuard, those interested should contact their WeGuard authorized partner or the company directly at sales@weguard.com. Further detail can also be found in this article: How to take complete control of a device remotely.

About Wenable and WeGuard®
Wenable is headquartered in Dallas, Texas with R&D facilities in Hyderabad, India. The company delivers a wide range of Enterprise Mobility Management solutions to customers around the world. Wenable's solutions are delivered through a global partner network. They include the WeGuard® platform (mobile device and endpoint management, device security, application management) and its add-ons WeSupport (remote control), WeTrack (asset tracking), WeTalk (live support) and WeBox (file management). Wenable also provides customized Mobility Managed Services and professional services to many enterprises. To learn more, or if interested in becoming a WeGuard channel partner, visit www.Wenable.com or www.weguard.com

For more information on this press release visit: http://www.releasewire.com/press-releases/release-3.htm

Adding Windows to existing Android® and iOS® support provides enterprises with the ability to manage mixed mobile devices and other endpoint assets from a single pane of glass.

Dallas, TX -- (ReleaseWire) -- 10/13/2021 -- Wenable, Inc. a leading global provider of enterprise mobility management solutions for the deskless workforce, announced the beta release today of Windows® OS support for its flagship WeGuard® platform. Windows workstations with version 10 & above can now be managed through WeGuard alongside Android® and iOS® devices from single-simple-interface. Supported editions are Professional, Enterprise, Business & Education. Following the formal beta, WeGuard Windows OS support is expected to reach general availability in Q1 2022.

The WeGuard® platform provides mobile device management (MDM) and unified endpoint management (UEM) to a range of enterprises around the world, to help them enable their remote and field-based teams. WeGuard® is known for its user-friendly interfaces (for both end users and administrators) and its "Day Zero Support"- which help ensure success for MDM and UEM deployments.

The WeGuard® platform is also differentiated by its capabilities that extend beyond traditional MDM and UEM features. These additional features include access - at no extra cost - to WeSupport, a full featured remote-control module, as well as WeTrack, a device/endpoint asset location module. Customers can also choose to enhance WeGuard with optional capabilities, such as WeTalk, a multi-language communications platform, and WeBox, a cloud based document & file management add-on. WeGuard is sold globally through a network of authorized channel partners.

"The addition of Windows OS support fills a gap for customers who need mobile device management and unified endpoint management for a wide range of assets that cross different operating systems," said Sunil Sankaramanchi, CEO of Wenable. "With the widespread adoption of virtual workforces during the COVID-19 Pandemic, large fleets of Windows remote workstations need to be managed along with an organization's smartphones and tablets. Our Windows support provides a single console solution regardless of the mix of operating systems."

"The beta release of Windows OS support is a key milestone for WeGuard®," said Deepak Rawoola, Head of Product Management at Wenable. "Windows is a very different operating system compared to both Android and iOS, so incorporating Windows support within a single pane of glass was a significant challenge. We feel we've accomplished our primary goal – to extend support to Windows devices and endpoints, through the same simple, intuitive user interface that our customers have come to appreciate."

Wenable is actively seeking beta program participants from its base of existing customers as well as with new customers. Those interested should contact their WeGuard® authorized partner or the company directly at sales@weguard.com for more information on how to qualify for the beta program.

About Wenable and WeGuard®
Wenable is headquartered in Dallas, Texas with R&D facilities in Hyderabad, India. The company delivers a wide range of Enterprise Mobility Management solutions to customers around the world, with a focus on the deskless workforce. Wenable's solutions are delivered through a worldwide partner network. They include the WeGuard platform (mobile device and endpoint management, device security, application management) and its add-ons WeSupport (remote control), WeTrack (asset tracking), WeTalk (live support) and WeBox (Cloud based file management). In addition, Wenable provides customized Mobility Managed Services and professional services to many enterprises. To learn more, or if interested in becoming a WeGuard® channel partner, visit www.wenable.com or www.weguard.com

For more information on this press release visit: http://www.releasewire.com/press-releases/release-3.htm

Houston, TX -- (ReleaseWire) -- 12/11/2019 -- WeGuard 4.9 release introduces AI to WeTalk and features like location tracking with breadcrumb trail, WeBox integrated with 3rd party cloud services being Google Drive, Amazon S3, Dropbox and also the ability to read data from external storage (SD Card)

WeGuard® helps in locating your corporate devices, through the centralized EMM console, thus helping IT personnel efficiently find/locate any of the devices visually on the map. It also provides the history of a device with a visual breadcrumb trail, including critical events like lock/unlock.

With Advanced WeBox, structured data such as training videos, word documents, worksheet templates, agreements, work checklist and process documents stored on the cloud or SD card can be accessed securely with one click.

WeGuard introduces "Message Speak Out" functionality in the language choice of the user, into WeTalk - a pro application, which comes along with WeGuard enterprise accounts. In order to make your fleet's life easy, WeTalk reads out incoming messages loudly in the preferred language by the device user, irrespective of the language in which the message was sent. This feature addresses real-time message delivery keeping in view the compliance issues where drivers are not allowed to use the mobile screens while driving. It also removes the communication barrier between Operations and field force, as the messages are delivered and read out in the language choice of the user.

Feature introductions are available at youtube.com/weguard

For more information on this press release visit: http://www.releasewire.com/press-releases/release-3.htm

WeGuard® introduces WeBox, a free alternative to cloud storage services like DropBox/Box

Houston, TX -- (ReleaseWire) -- 12/02/2019 -- WeGuard® introduces WeBox, a cloud file storage and distribution solution, similar to DropBox or Box or other cloud storage products. However, customers need not pay additional expensive licenses for WeBox, unlike other cloud storage services. WeBox comes with all files viewers, so you don't have to download Microsoft Office or Adobe or other apps. All major file types are handled by WeBox.

WeBox supports GDrive, S3 Buckets and Dropbox shared folders out of the box. If you have been using any of these cloud storages for a while and have segregated your cloud storage into folders and have a legacy history of the structure, you do not have to worry about recreating these folders and uploading all the files into WeBox. All you need to do is configure the respective cloud storage supported by WeBox and manage the sharing & security with WeGuard.

WeBox also leverages WeGuard Groups, which means that you can push a different set of files to different groups. Customers can use the same WeGuard console or portal to manage the cloud storage and file for any group of devices/users. Our transportation customers are using WeBox to push training material to all drivers. Others are using it to push manuals, instructions and presentations. You get WeBox free along with WeGuard Enterprise license.

For a quick visual introduction of WeBox, a video on the WeGuard Visual Knowledgebase Series is available here: https://youtu.be/mtTkOMCc4P4

For more information on this press release visit: http://www.releasewire.com/press-releases/release-3.htm

Houston, TX -- (ReleaseWire) -- 11/18/2019 -- WeGuard® adds WeTalk Messaging, a must have non-intrusive application for Operations (OPS) teams for realtime dispatch communication with the field. Admins and Operations team can now use the same WeGuard® cloud portal, which they use to manage their devices, to communicate with the field in realtime. Messages can be initiated by OPS to all users, group of users or individual user, with priority and alerts which are delivered in real time and tracked in real time on the portal as well. Field users can initiate messages only to OPS. All the communication which happens within your organization, is your data and is available within one single console, this helps in having your history of communications at your fingertips, for audits or references.

"Our customers are delighted with this addition. Our logistics customers are using WeTalk Messaging already, to have realtime two-way communication with the field. Portal admins are also delighted as they get clear visibility into the history of messages and when they were read, which is really important for timely actions and decisions to be taken by the delivery personnel." says Sunil Sankaramanchi, CEO, Wenable Inc.

A video introduction to WeTalk realtime secured messaging is available here: https://www.youtube.com/weguard

For more information on this press release visit: http://www.releasewire.com/press-releases/release-3.htm

With 'Live View' feature of WeGuard, you can troubleshoot and support your mobile devices remotely, right from the WeGuard Admin portal.

Houston, TX -- (ReleaseWire) -- 11/04/2019 -- WeGuard® introduces 'Live View', a feature where you can connect to any of your mobile devices and view them in real-time, right from the WeGuard admin portal. Unlike other solutions out there, 'Live View' does not require any third-party application to be installed on the device or at the viewer end. This feature comes to all WeGuard enterprise customers at no additional cost and provides remote access to mobile devices in real-time. 'Live View' extends mobile live screen share and provides two-way voice communication, which helps the viewers to communicate to the device (user of the device) by speaking right from the WeGuard portal.

Remote assistance for mobile devices, to support Field-force and Workforce is very critical for business, and 'Live View' helps supporting Mobile devices in real-time, capturing the required information visually, which helps reduce the overall support time spent.

"Our enterprise customers are delighted with the addition of 'Live View'. They do not have to depend on third party applications like TeamViewer and also pay additional license costs to support their mobile workforce." says, Sunil Sankaramanchi, CEO, Wenable Inc.

For a sneak peek of this feature, a 'Live View' video on the WeGuard Visual Knowledgebase Series is available here: https://youtu.be/FjMCgaQUXCI

About Wenable
Wenable Inc. offers MDM/UEM as a complete SaaS application suite, catering to global clientele. For more information about Wenable, please visit us at https://www.wenable.com.

For more information on this press release visit: http://www.releasewire.com/press-releases/release-3.htm

Houston, TX -- (ReleaseWire) -- 06/28/2019 -- WeGuard® is the flagship product from Wenable Inc., and is one of the most highly rated MDM / EMM products out there in the market. Wenable Inc. announce the approval from the United States Patent and Trademark Office (USPTO) for "WEGUARD".

WeGuard® platform provides security and enterprise mobility applications out of the box to help secure mobile devices along with increasing efficiencies in mobile operations. Both Apple iOS and Google Android operating systems are support under one unified console.

"Now that we have a registered trademark from USPTO on our brand WeGuard, this further strengthens our brand commitment towards Security and Enterprise Mobility" said Sunil Sankaramanchi, CEO, Wenable Inc.

WeGuard is proud to be an enterprise partner with the following industry leaders:

Google: https://androidenterprisepartners.withgoogle.com/provider/#!/5697423099822080
Samsung: https://seap.samsung.com/partner/1967712b-3c97-11e8-8868-0653284b4ad4
LG: http://www.lg.com/us/business/enterprise-mobility/partnerships

About Wenable:
Wenable Inc. offers MDM / EMM as a complete SaaS application suite, catering to global clientele. For more information about Wenable, please visit us at https://www.wenable.com.

For more information on this press release visit: http://www.releasewire.com/press-releases/release-3.htm