Results from a recent Customer Satisfaction Survey gives Technifax Office Solutions a 92% overall satisfaction rate with customers.

Carrollton, TX -- (SBWIRE) -- 09/20/2010 -- Recently, Technifax Office Solutions, a Dallas based printer and copier dealer, received a 92% overall satisfaction rate from their customers, according to a recent Customer Satisfaction Survey. Technifax offers customers a full range of the highest quality document imaging equipment http://www.technifaxdfw.com/products_hw.htm and related support services to Dallas/Fort Worth businesses. According to the survey results, customers are very satisfied with the service they receive from Technifax.

The survey results included the following:

- Overall Satisfaction Rate: 92%
- Customer Service Reps handle my call quickly and courteously: 99%
- My Sales Representative is knowledgeable and responsive to my needs: 96%
- Support Staff is friendly and helpful: 96%
- Technician response times: 95%
- Service Technicians are knowledgeable and courteous: 98%
- 89% would do business with Technifax again.
- 91% would recommend Technifax to someone else.

Many Technifax customers took the time to comment on their satisfaction with specific employees and with the company as a whole. Comments included the following:

"We have always been pleased with Technifax Customer Service and Service Technicians. I always appreciate your quick response to our requests for service. Thank you!" - C.W.

"Everyone I've worked with at Technifax has been extremely helpful; I recently gave Technifax a very good reference." - V.B.

"The last service call was handled very quickly. Due to the number of copies I had to have completed by that afternoon, I was extremely pleased." - B.H.

Technifax employee's look forward to offering a high level of personalized, attentive service that is second to none in the area, to their customers in the many years to come.

About Technifax Office Solutions
Technifax Office Solutions is a North Texas leader in providing a full range of the highest quality document imaging equipment, including Kyocera multi-function printers, Konica Minolta bizhub copiers, HP printer fleets and more, along with related support services, such as managed print services http://www.technifaxdfw.com/srvcs_mps.htm and IT consulting/networking services to Dallas/Fort Worth businesses through a staff of highly trained professionals sharing a tradition of integrity and service to our clients. Find out more about Technifax Office Solutions at http://www.technifaxdfw.com.

For more information on this press release visit: http://www.releasewire.com/press-releases/release-3.htm

Technifax Office Solutions recognizes employee efforts, achievements and tenure during their 2010 annual awards breakfast.

Carrollton, TX -- (SBWIRE) -- 08/18/2010 -- Technifax Office Solutions http://www.technifaxdfw.com, a Dallas based printer and copier dealer who also provides Managed Print Services and Networking Services, held their annual awards breakfast at Gleneagles Country Club in Plano, Texas. Each year the company holds this event to recognize their employees achievements and tenure with the company.

Executives at Technifax Office Solutions focused on employees who stood out this past year and went above and beyond the company's already high standards for success. Categories for recognition included Sales Rep of the Year, President's Club, and Technician of the Year as well as length of employment. One employee was recognized for 15 years of service, one for 10 years of service and four for 5 years of service. Certain achievements resulted in monetary bonuses and all received acknowledgment of their outstanding efforts, strengths and abilities within the company. The executive team at Technifax believes acknowledging the accomplishments of their top performing employees will set an example for their peers.

"We are proud to recognize this year's group of winners for their hard work and dedication to this company. After 23 years in business, people are still our strength. The tenure and commitment of our employees speaks to our ability to foster personal and professional success," said President/CEO Michael Moon.

About Technifax Office Solutions
Technifax Office Solutions is a North Texas leader in providing a full range of the highest quality document imaging equipment, including Kyocera multi-function printers, Konica Minolta bizhub copiers, HP printer fleets and more, along with related support services, such as managed print services http://www.technifaxdfw.com/srvcs_mps.htm and IT consulting/networking services to Dallas/Fort Worth businesses through a staff of highly trained professionals sharing a tradition of integrity and service to our clients. Find out more about Technifax Office Solutions at http://www.technifaxdfw.com.

For more information on this press release visit: http://www.releasewire.com/press-releases/release-3.htm