Services agreement with life insurance company cements TotalCare’s role as the go-to technology provider for financial services companies in the Carolinas

Raleigh, NC -- (ReleaseWire) -- 06/25/2007 -- TotalCare IT Solutions, the leading provider of IT solutions to small and medium-sized businesses in the Carolinas, today announced that North Carolina Mutual Life Insurance Company (NC Mutual), the oldest and largest African American-owned life insurance company in the country, has become the newest addition to their growing client list.

Under the terms of the contract, TotalCare will manage the organization's day-to-day IT needs. By doing so, NC Mutual, founded in 1898, will be able to better focus their time and energy on strategic business goals.

The contract calls for TotalCare to provide its proactive end-user help desk, remote monitoring services, remote remediation and IT consultation to NC Mutual.

"Out of all the managed service providers we considered, TotalCare was the strongest and most experienced. We know that we are in good hands with them," says Dennis Daniel, Vice President of Information Technology Services for NC Mutual. "They are able to remotely monitor our network around the clock and prevent any major issues that could cause downtime. Plus, their team is able to handle the tactical aspects of technology for us so our internal staff can focus on business applications. As a result, we can better align technology with the business goals of the organization."

TotalCare program director, Tim Finnegan says, "Now that NC Mutual does not have to handle the tactical day-to-day management of their IT infrastructure, they are able to focus their resources on their core business. They are among the growing number of clients in the Carolinas that are realizing the benefits associated with having TotalCare as their trusted technology partner."

TotalCare IT Solutions is a division of Alphanumeric Systems. For more information on TotalCare, visit www.TotalCareITSolutions.com.

About TotalCare IT Solutions:
TotalCare IT Solutions, a division of Alphanumeric Systems, Inc., is the leading provider of outsourced IT support services to small and mid sized businesses in the Carolinas.

The company's proprietary 24x7x365 remote monitoring technology eliminates most computer related issues before they occur, saving clients from downtime and significantly reducing the costs associated with traditional "break/fix" site visits.

TotalCare is the smart, safe and secure solution for growing technology enabled businesses. Over the past 25 years the company has worked with more Triangle based companies than any other local IT company and supports over 10,000 devices for its roster of clients. TotalCare is headquartered in Raleigh, North Carolina and provides IT services to companies throughout the Carolinas.

About North Carolina Mutual Life Insurance Company:
Since its beginning in 1898, North Carolina Mutual Life Insurance Company has grown to become one of the nation's most widely-known and successful business institutions. It is the only insurance company domiciled in North Carolina with a charter dated before 1900. With over $12 billion dollars of insurance in force and surplus exceeding $15 million, North Carolina Mutual is the oldest and largest African American life insurance company in the United States.

For more information on this press release visit: http://www.releasewire.com/press-releases/release-3.htm

Tim Finnegan, one of the area’s most sought after speakers on information technology, will present “IT Best Practices” to the Piedmont Chapter of the NCACPA today.

Raleigh, NC -- (ReleaseWire) -- 05/29/2007 -- Good IT hygiene is just as critical to the health of your small businesses as good personal hygiene is to your own health. That is the lesson that members of Piedmont Chapter of the North Carolina Association of Certified Public Accountants (NCACPA) will learn from Tim Finnegan, Program Director for TotalCare IT Solutions this week.

The seminars are a part of the association's continuing education courses on IT Management and Data Security. Attendees of the session will receive credits towards their continuing education obligations.

"Most professionals are so focused or busy in their jobs that IT 'hygiene' is often put on the backburner. As a result, most professionals at small businesses are reactive with their IT, only addressing issues after they arise or when there is an emergency. And being reactive to IT means there will always be more problems," says Tim Finnegan. "On the other hand, if one is proactive with their IT management by following best practices, they can come to expect great performance and longevity from their desktops, PDA's, servers and other devices. I plan to arm NCACPA members with that critical knowledge on how to maintain healthy equipment, thus enabling them to more faithfully rely on their business technology, which in turn helps them focus on their core competencies," he added.

Finnegan leads TotalCare IT Solutions (www.totalcareitsolutions.com), the region's top provider of IT support to small and medium sized businesses. TotalCare is a division of Alphanumeric Systems, Inc.

The Piedmont Chapter of the NCACPA is holding their meeting on Thursday, May 24 at the Greensboro Marriott Downtown at 304 N. Greene Street at 7:30 AM - 12:00 PM.

For more information, please contact the NCACPA at www.ncacpa.org.

About TotalCare IT Solutions:
TotalCare IT Solutions, a division of Alphanumeric Systems, Inc., is the leading provider of outsourced IT support services to small and mid sized Triangle based businesses.

The company's proprietary 24x7x365 remote monitoring technology eliminates most computer related issues before they occur, saving clients from downtime and significantly reducing the costs associated with traditional "break/fix" site visits.

TotalCare is the smart, safe and secure solution for growing technology enabled businesses. Over the past 25 years the company has worked with more Triangle based companies than any other local IT company and supports over 10,000 devices for its roster of clients. TotalCare is headquartered in Raleigh, North Carolina and provides IT services to companies from the Triad to the North Carolina coast.

For more information, call 919-376-4518 or visit www.TotalCareITSolutions.com.

About NCACPA
The North Carolina Association of Certified Public Accountants is the only statewide association for CPAs in North Carolina. With more than 12,000 members, NCACPA is one of the largest CPA organizations in the country. Founded in 1919, the association serves the accounting profession through legislative support, educational programming, and networking opportunities to connect our members to each other and to their community. For more information, please visit our website at www.ncacpa.org.

For more information on this press release visit: http://www.releasewire.com/press-releases/release-3.htm

Induction into the Triangle’s premier networking group validates TotalCare IT Solutions’ commitment to quality technology and customer service

Raleigh, NC -- (ReleaseWire) -- 05/18/2007 -- TotalCare IT Solutions, a leading provider of information technology services in the Carolinas, announced today that it has been accepted in the prestigious network of Right Choice Business.

Right Choice Business is a Triangle-based network of local businesses that meet or exceed high standards in customer care, ethical practice and community outreach, as well as businesses who have demonstrated exceptional contributions to the local business environment, their respective industry and the community-at-large. All Right Choice Business members undergo a rigorous screening process before being inducted into the network.

"TotalCare IT Solutions is a top provider of IT solutions in the Carolinas because we have always set the bar high, expecting nothing but the best from ourselves and for our customers. Being accepted as a member in Right Choice Business further solidifies our position and validates our high standards," says Tim Finnegan, TotalCare program director. "It is our honor to become a part of the prestigious business network that is Right Choice Business. We are looking forward to a long-lasting relationship with Right Choice and its members."

For more information on TotalCare IT Solutions, visit www.totalcareitsolutions.com

About TotalCare IT Solutions:
TotalCare IT Solutions, a division of Alphanumeric Systems, Inc., is the leading provider of outsourced IT support services to small and mid sized businesses in the Carolinas.

The company's proprietary 24x7x365 remote monitoring technology eliminates most computer related issues before they occur, saving clients from downtime and significantly reducing the costs associated with traditional "break/fix" site visits.

TotalCare is the smart, safe and secure solution for growing technology enabled businesses. Over the past 25 years the company has worked with more Triangle based companies than any other local IT company and supports over 10,000 devices for its roster of clients. TotalCare is headquartered in Raleigh, North Carolina and provides IT services to companies throughout the Carolinas.

About Right Choice Business:
Right Choice Business is a business networking organization that creates connections between businesses and consumers, and leverages a variety of marketing channels to enhance the member's brand in the marketplace. Each member is put through an approval process and certified as a Right Choice Business. To find out more about Right Choice Business, visit their website at www.RightChoiceBusiness.com.

For more information on this press release visit: http://www.releasewire.com/press-releases/release-3.htm

Breakout session on TotalCare IT Solutions demonstrates how revolutionary service eliminates usual IT headaches

Raleigh, NC -- (ReleaseWire) -- 05/14/2007 -- When it comes to technology, most have a love-hate relationship. They love how it makes them more efficient and how information is literally at one's fingertips. On the other hand, they hate that it is not always reliable. For instance, a computer can crash and suddenly – poof! – all work is lost. Or how a printer stops working just before it prints a big presentation and sneaky viruses crash networks. In business, there is almost nothing more frustrating and damaging to a company's bottom line than unreliable technology.

A session led by Tim Finnegan, program director for TotalCare IT Solutions, at the upcoming "Mind Your Business" Road Tour on May 15 will discuss how TotalCare makes these frustrating IT issues an exception rather than a rule for many Triangle companies.

TotalCare, who is leading the evolution of IT management through their innovative, proprietary business model focused on preventing IT issues, detects and corrects issues with its clients' technology before it wreaks havoc on their business and productivity. During the session, Finnegan will highlight North Carolina businesses that are a part of the next generation of companies using the technology.

The session will also explore cost-effective IT management for SMBs. As companies grow increasingly dependent on IT to increase productivity, establish a competitive advantage and ultimately grow profits, effectively managing an IT budget has become even more crucial to a company's business planning process. Finnegan's session will demonstrate how IT management has become as integral to its operations as water, electricity and telephone service, as well as demonstrate how the revolutionary service allows IT departments to better justify expenditures and positively impact bottom-line profits.

The technology road show will also include presentations and demos by Altiris, Cisco, Citrix, HP, Novell, Microsoft, Sun, Symantec and VMWare. Topics include security, collaboration, business continuity, virtualization, unified communications and more.

There is no charge to attend. Register at www.alphanumeric.com/mindyourbusiness.

About TotalCare IT Solutions:
TotalCare IT Solutions, a division of Alphanumeric Systems, Inc., is the leading provider of outsourced IT support services to small and mid sized businesses in the Carolinas.

The company's proprietary 24x7x365 remote monitoring technology eliminates most computer related issues before they occur, saving clients from downtime and significantly reducing the costs associated with traditional "break/fix" site visits.

TotalCare is the smart, safe and secure solution for growing technology enabled businesses. Over the past 25 years the company has worked with more Triangle based companies than any other local IT company and supports over 10,000 devices for its roster of clients. TotalCare is headquartered in Raleigh, North Carolina and provides IT services to companies throughout the Carolinas.

For more information, call 919-376-4518 or visit http://www.TotalCareITSolutions.com.

For more information on this press release visit: http://www.releasewire.com/press-releases/release-3.htm

Article explores benefits of outsourcing IT and other business functions for small and medium sized businesses across North Carolina

Raleigh, NC -- (ReleaseWire) -- 04/30/2007 -- An article written by Tim Finnegan, program director for Alphanumeric's TotalCare IT Solutions division, appears in the April issue of Business Leader magazine.

The article discusses how small and medium sized businesses can outsource certain aspects of their business in order to better finance their businesses. The article explains how outsourcing certain aspects of a business have become so commonplace that many "small- and medium-sized business owners often say that they do not even outsource. However, when asked how many attorneys are staffed in their legal department, they realize that they leverage a law firm for services."

Finnegan explains in the article, titled "Using Selective Outsourcing to Finance a Business" why so many area organizations are choosing to outsource functions such as law services, sales, human resources, software as a service, voice as a service and of course, information technology.

"Outsourced services are beneficial because the investment required to build and maintain these capabilities in-house far exceeds the value returned to a business. The combination of intermittent need and complexity results in a clear choice: A business can maximize cash flow and receive as-needed expertise from organizations that focus in these areas. A better cash flow can be utilized to negotiate better terms with lenders, improve current product and service offerings, fuel market expansion, and maximize profit."

TotalCare IT Solutions is one of the Carolinas leading providers of information technology solutions to small and medium sized businesses. TotalCare is a division of Raleigh-based Alphanumeric Systems, Inc. To learn more about TotalCare IT Solutions, visit www.totalcareitsolutions.com.

To read the article in full visit www.businessleader.com.

About TotalCare IT Solutions:
TotalCare IT Solutions, a division of Alphanumeric Systems, Inc., is the leading provider of outsourced IT support services to small and mid sized businesses in the Carolinas.

The company's proprietary 24x7x365 remote monitoring technology eliminates most computer related issues before they occur, saving clients from downtime and significantly reducing the costs associated with traditional "break/fix" site visits.

TotalCare is the smart, safe and secure solution for growing technology enabled businesses. Over the past 25 years the company has worked with more Triangle based companies than any other local IT company and supports over 10,000 devices for its roster of clients. TotalCare is headquartered in Raleigh, North Carolina and provides IT services to companies throughout the Carolinas.

For more information on this press release visit: http://www.releasewire.com/press-releases/release-3.htm

Attendance at 2007 Bank Directors Assembly helps solidify TotalCare IT Solutions’ top position

Raleigh, NC -- (ReleaseWire) -- 03/29/2007 -- TotalCare IT Solutions, leading provider of IT management to small and medium-sized businesses in the Carolinas, is taking part in the North Carolina Bankers Association's (NCBA) 2007 Bank Directors Assembly this week, held at the Greensboro-High Point Airport Marriott .

"As we continue to expand our footprint in the Carolinas' financial market, it is important that we have a strong presence at the Bank Directors Assembly," says Tim Finnegan, TotalCare program director. "We have a team of seasoned experts in the banking industry on hand to answer directors' questions about how to best align technology with their business and how outsourcing the tactical, day-to-day management of IT can enhance their bottom lines."

Four Oaks Bank, TrustAtlantic Financial Corporation, Carolina Trust Bank, Cape Fear Bank and Mutual Community Savings Bank are among the many TotalCare clients in the financial industry that are leading the way in technology management.

When internal IT staff is responsible for all of the day-to-day IT management in addition to more strategic company projects, they easily become overworked. Furthermore, recent studies have also shown IT professionals work avoidable overtime due to the lack of automation of repetitive and time-consuming IT processes such as software upgrades, patch management, security vulnerability assessment, inventory and new machine deployment.

More and more institutions, particularly those in the financial sector, are finding that there is one solution that can resolve these issues, thus creating more efficient internal IT departments. These organizations are outsourcing the tactical day-to-day tasks associated with IT support to providers like TotalCare.

In addition to reducing the work load and overtime hours for internal IT staff, companies are finding that outsourcing is less expensive than hiring additional IT staff or paying out overtime. By outsourcing these tasks, internal IT staff can focus on strategic technology projects for the bank.

Finnegan says that there is another reason that area banks are outsourcing to TotalCare, "Our proactive monitoring system allows us to detect and correct any potential issues with our customers' IT environments before they become a problem. This 24x7, proactive support provides a tremendous peace of mind, and is a big factor in our clients' decision to use TotalCare."

For more information about TotalCare, please visit www.totalcareitsolutions.com or call 919-376-4518.

About TotalCare IT Solutions:
TotalCare IT Solutions, a division of Alphanumeric Systems, Inc., is the leading provider of outsourced IT support services to small and mid sized businesses in the Carolinas.

The company's proprietary 24x7x365 remote monitoring technology eliminates most computer related issues before they occur, saving clients from downtime and significantly reducing the costs associated with traditional "break/fix" site visits.

TotalCare is the smart, safe and secure solution for growing technology enabled businesses. Over the past 25 years the company has worked with more Triangle based companies than any other local IT company and supports over 10,000 devices for its roster of clients. TotalCare is headquartered in Raleigh, North Carolina and provides IT services to companies throughout the Carolinas.

For more information on this press release visit: http://www.releasewire.com/press-releases/release-3.htm

Deal with emerging community bank enhances TotalCare’s presence in the financial industry

Raleigh, NC -- (ReleaseWire) -- 02/28/2007 -- TotalCare IT Solutions, leading provider of IT solutions to small and medium-sized businesses in the Carolinas, today announced a new deal with TrustAtlantic Financial Corporation (www.trustatlantic.com), a new bank holding company headquartered in Raleigh.

"We are very excited to work with one of the region's up-and-coming banking institutions," said Tim Finnegan, TotalCare's Program Director. "TrustAtlantic, like many other emerging organizations in the Triangle, discovered that TotalCare is a great fit because we allow companies to keep their operating costs low while providing the highest technology service levels available. In addition, the program scales well, so we are able to grow with our customers as they expand."

Under the new agreement, TrustAtlantic is a TotalCare Platinum customer. As such, TotalCare will manage all IT functions for the company. TotalCare will act as a full-time IT department (but without the costs) and, therefore, is responsible for providing 24/7 remote monitoring of the organization's network and desktops, tactical day-to-day management services, instant remediation for IT challenges and IT thought leadership.

"TotalCare's proven experience and reputation for outstanding customer service made choosing them as our technology partner an easy decision," says Jim Beck, President and Chief Executive Officer of TrustAtlantic. "Their ability to detect and correct any potential issues with our IT environment before they even become a problem gives us tremendous peace of mind, and helps us provide the best possible services and resources to our customers."

About TotalCare IT Solutions:
TotalCare IT Solutions, a division of Alphanumeric Systems, Inc., is the leading provider of outsourced IT support services to small and mid sized businesses in the Carolinas.

The company's proprietary 24x7x365 remote monitoring technology eliminates most computer related issues before they occur, saving clients from downtime and significantly reducing the costs associated with traditional "break/fix" site visits.

TotalCare is the smart, safe and secure solution for growing technology enabled businesses. Over the past 25 years the company has worked with more Triangle based companies than any other local IT company and supports over 10,000 devices for its roster of clients. TotalCare is headquartered in Raleigh, North Carolina and provides IT services to companies throughout the Carolinas.

For more information, call 919-376-4518 or visit www.TotalCareITSolutions.com.

About TrustAtlantic Financial Corporation:
Headquartered in Raleigh, North Carolina, TrustAtlantic Financial Corporation has entered into a definitive agreement to acquire Millennia Community Bank, in Greenville, North Carolina, which was approved by Millennia's shareholders on September 12, 2006. The bank's primary competitive focus will be to build broad financial relationships with mid-market businesses and their owners, professionals and other individuals who desire value-added service. The company anticipates operating branch offices in the greater Raleigh-Cary metro area, as well as Greenville, and may consider expansion into other growth areas of the state in the future.

For more information on this press release visit: http://www.releasewire.com/press-releases/release-3.htm

NCACPA members to learn best practices for “IT Hygiene” at upcoming December Chapter meetings from area IT expert, Tim Finnegan

Raleigh, NC -- (ReleaseWire) -- 12/05/2006 -- Good IT hygiene is just as critical to the health of your small businesses as good personal hygiene is to your own health. That is the lesson that members of the North Carolina Association of Certified Public Accountants (NCACPA) will learn from Tim Finnegan, Program Director for TotalCare IT Solutions, this December.

Finnegan, one of the area's most sought after speakers on information technology, will present "IT Best Practices" to both the Sandhills and Triangle chapters of the NCACPA this December. The seminars are a part of the association's continuing education courses on IT Management and Data Security. Attendees of the session will receive credits towards their continuing education obligations.

"Most professionals are so focused or busy in their jobs that IT "hygiene" is often put on the backburner. As a result, most professionals at small businesses are reactive with their IT, only addressing issues after they arise or when there is an emergency. And being reactive to IT means there will always be more problems," says Tim Finnegan. "On the other hand, if one is proactive with their IT management by following best practices , they can come to expect great performance and longevity from their desktops, PDA's, servers and other devices. I plan to arm NCACPA members with that critical knowledge on how to maintain healthy equipment, thus enabling them to more faithfully rely on their business technology, which in turn helps them focus on their corecompetencies," he added.

Finnegan leads TotalCare IT Solutions (www.totalcareitsolutions.com), the region's top provider of IT support to small and medium sized businesses. TotalCare is a division of Raleigh-based Alphanumeric Systems, Inc.

The Sandhills Chapter of the NCACPA will hold their meeting on Tuesday, December 5 at the Holiday Inn I-95 in Fayetteville. The session will begin at 8:00 a.m. The Raleigh chapter will hold their meeting on Sunday, December 12 at the RTP Hilton, and the session will begin at 1:00 p.m.

For more information or registration, please contact the NCACPA at www.ncacpa.org.

About TotalCare IT Solutions:
TotalCare IT Solutions, a division of Alphanumeric Systems, Inc., is the leading provider of outsourced IT support services to small and mid sized Triangle based businesses.

The company's proprietary 24x7x365 remote monitoring technology eliminates most computer related issues before they occur, saving clients from downtime and significantly reducing the costs associated with traditional "break/fix" site visits.

TotalCare is the smart, safe and secure solution for growing technology enabled businesses. Over the past 25 years the company has worked with more Triangle based companies than any other local IT company and supports over 10,000 devices for its roster of clients. TotalCare is headquartered in Raleigh, North Carolina and provides IT services to companies from the Triad to the North Carolina coast.

For more information, call 919-376-4518 or visit www.TotalCareITSolutions.com.

About NCACPA
The North Carolina Association of Certified Public Accountants is the only statewide association for CPAs in North Carolina. With more than 12,000 members, NCACPA is one of the largest CPA organizations in the country. Founded in 1919, the association serves the accounting profession through legislative support, educational programming, and networking opportunities to connect our members to each other and to their community. For more information, please visit our website at www.ncacpa.org.

For more information on this press release visit: http://www.releasewire.com/press-releases/release-3.htm

Private, non-profit agency relies on a secure and solid IT foundation in order to support the organization’s mission of preparing young children for educational success

Raleigh, NC -- (ReleaseWire) -- 11/22/2006 -- TotalCare IT Solutions, the Triangle's top provider of IT support to small and medium sized businesses, announced today that East Coast Migrant Head Start Project (ECMHSP), an Arlington, VA-based provider of holistic, high-quality early childhood services for families with 92 centers located in 11 states, has joined a growing list of organizations that have signed contracts with the technology firm to provide its TotalCare managed services offering.

Formally acclaimed by a number of those clients, TotalCare is a low-cost suite of offerings designed specifically for organizations that rely on their information technology to accomplish their business goals, providing flexible, comprehensive, and affordable IT management for business-critical servers, applications, networks and desktops. Of the various TotalCare packages available, ECMHSP has chosen Alphanumeric to provide 24x7 remote diagnostics, monitoring and proactive support of business-critical servers and network devices that span their multiple locations.

Says Tim Finnegan, director of Alphanumeric's TotalCare program, "The ECMHSP team, both in the office and in the field, cannot function at their best without stable and high-performance technology systems. These technology systems support the employees and mission of ECMHSP as they deliver high-quality services to their clients. TotalCare's ability to keep their technology working at its best helps them achieve that mission."

Facing a growing level of IT sophistication and complexity, organizations nationwide are trending toward allowing trusted providers of IT services to proactively address their technology needs. Building on its 27 years of industry expertise and client relationships, TotalCare IT Solutions, a division of Alphanumeric Systems, Inc., is well positioned to provide this simple, affordable technology solution to small and medium-sized organizations that need to remain focused on achieving their own business goals and core competencies instead of worrying about the performance and management of their information technology systems.

Commentary from existing small to medium-sized TotalCare customers indicates the solution is certainly addressing their most pressing business needs. Says Barbara Ricketts, MPA, Director of Finance at ECMHSP, "In addition to our need for a reliable IT infrastructure, we also have to comply with certain federal mandates and regulations. The proactive support, detailed reporting and 24x7 monitoring of our IT environment we receive from TotalCare satisfies our regulatory requirements and also ensures that our systems are secure, reliable, and always functioning at their best."

In addition to the 24x7 remote monitoring and management service, TotalCare's customers are choosing additional offerings including an end-user help desk, scheduled preventive maintenance, monthly analysis, and technology planning and strategy services. More information on TotalCare's proactive services can be accessed at www.totalcareitsolutions.com. In addition, interested parties may contact the Program Director, Tim Finnegan, at 919.376.4518 or tfinnegan@alphanumeric.com to learn more or to arrange a free on-site consultation.

About TotalCare IT Solutions:
TotalCare IT Solutions, a division of Alphanumeric Systems, Inc., is the leading provider of outsourced IT support services to small and mid sized Triangle based businesses.

The company's proprietary 24x7x365 remote monitoring technology eliminates most computer related issues before they occur, saving clients from downtime and significantly reducing the costs associated with traditional "break/fix" site visits.

TotalCare is the smart, safe and secure solution for growing technology enabled businesses. Over the past 25 years the company has worked with more Triangle based companies than any other local IT company and supports over 10,000 devices for its roster of clients. TotalCare is headquartered in Raleigh, North Carolina and provides IT services to companies from the Triad to the North Carolina coast.

For more information, call 919-376-4518 or visit www.TotalCareITSolutions.com.

For more information on this press release visit: http://www.releasewire.com/press-releases/release-3.htm