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    <title>FeatureTel - Latest Press Releases on ReleaseWire</title>
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      <title>Dealers Supply Company Chooses FeatureTel As National Telephony Provider</title>
      <link>http://www.releasewire.com/press-releases/release-3.htm</link>
      <description><![CDATA[<div class="newsleft"><div class="newsbody"><p class="subheadline">Reliability, cost savings and local service cited as top factors in decision</p><p>Apex, NC -- (<a rel="nofollow" href="http://www.releasewire.com/">ReleaseWire</a>) -- 09/06/2007 --   FeatureTel, North Carolina&apos;s premier hosted Voice over Internet Protocol (VoIP) phone company for businesses, today announced a new addition to the company&apos;s high profile client list.  Durham based Dealers Supply Company, a national floor coverings wholesaler, has selected FeatureTel as its exclusive telephone systems and services provider. <br />
<br />
FeatureTel specializes in fully-hosted, remote VoIP implementations for high-growth companies. In addition to standard business telephone features like voicemail, caller ID, conferencing, call logging, and automated attendant, FeatureTel clients utilize advanced features like web-based call management, find-me/follow-me, customized hold messages, remote voicemail notification and global extension dialing. Client phone systems are kept safe in an off-site carrier grade hosting facility. Therefore, regardless of power outages or other business interruption conditions, FeatureTel clients are assured of guaranteed call delivery. <br />
<br />
As a national wholesale flooring provider, uninterrupted call center communication is a critical component in driving Dealers Supply&apos;s customer satisfaction and sales growth.  "We initially chose a national telephony solutions provider for our business," said Russell Barringer, CEO of Dealers Supply. "However, when we began to experience ongoing performance issues with them, we decided to switch to a local VoIP provider. We chose FeatureTel because of their successful track record with Triangle businesses. FeatureTel really knows how to do it right; they have been, hands down, 1,000 times better than our previous provider."<br />
<br />
In addition to delivering cost effective and scalable telephony solutions, FeatureTel recognizes that responsive, consistent customer service is the key to maintaining lasting relationships within the North Carolina business community.  <br />
<br />
According to Paul Levering, President and CEO of FeatureTel, LLC, "Dealers Supply Company is the perfect candidate for the FeatureTel solution. Their call center agents are dispersed around the country, and are receiving tens of thousands of minutes a month of inbound calls. We developed a powerful one stop solution that provides Dealers Supply with a state of the art phone system with guaranteed call delivery at a lower upfront and monthly cost than a traditional phone system."<br />
<br />
About FeatureTel, LLC<br />
Headquartered in Raleigh, NC, FeatureTel is a premier hosted VoIP provider. FeatureTel&apos;s enterprise level telephony solutions are employed by companies in the Financial, Legal and Professional Services industries, among others. FeatureTel was the first hosted VoIP carrier in North Carolina to receive Competitive Local Exchange Certification by the state&apos;s Utilities Commission. In addition, the company was recognized as a Top 25 Phone Service Provider by the American Cities Network of Business Journals. FeatureTel clients include Hutchison Law Group, Capstone Bank, Fidelity National Title Insurance and LeBleu Water. For more information, contact FeatureTel at (919) 459-2300, e-mail info@featuretel.com or visit <a class="extlink"  rel="nofollow noopener"  target="_blank"  title="http://www.featuretel.com" href="http://www.featuretel.com">http://www.featuretel.com</a>.<br />
</p><p>For more information on this press release visit: <a rel="nofollow" href="http://www.releasewire.com/press-releases/release-3.htm">http://www.releasewire.com/press-releases/release-3.htm</a></p></div><h2>Media Relations Contact</h2><p>Kristin Bostic<br />FeatureTel<br />Telephone: 919-557-7890<br />Email: <a rel="nofollow" href="http://www.releasewire.com/press-releases/contact/13607">Click to Email Kristin Bostic</a><br />Web: <a rel="nofollow" href="http://www.featuretel.com">http://www.featuretel.com</a><br /></div><div><p><img src="https://cts.releasewire.com/v/?sid=13607&amp;s=f&amp;v=f" width="1" height="1" alt=""><span></span></p></div>]]></description>
      <pubDate>Thu, 06 Sep 2007 12:37:55 -0500</pubDate>
      <guid>http://www.releasewire.com/press-releases/release-3.htm</guid>
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      <title>FeatureTel Cuts New Deal with Surgical Review Corporation</title>
      <link>http://www.releasewire.com/press-releases/release-3.htm</link>
      <description><![CDATA[<div class="newsleft"><div class="newsbody"><p class="subheadline">Cost Efficiency and Knowledgeable Staff Cited as Top Factors in National Telephony Decision </p><p>Holly Springs, NC -- (<a rel="nofollow" href="http://www.releasewire.com/">ReleaseWire</a>) -- 08/10/2007 --   FeatureTel, the Triangle&apos;s premier hosted Voice over Internet Protocol (VoIP) phone company for businesses, today announced they are providing managed VoIP telephony solutions for Raleigh, NC based Surgical Review Corporation.  The agreement calls for FeatureTel to provide managed support to 36 VoIP users, with 11 remote users located in Kentucky, Minnesota, California, Florida and New York. <br />
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"Our company is spread out in multiple locations across the country," commented Gary M. Pratt CEO of Surgical Review Corporation. "Through FeatureTel&apos;s VoIP product, I have the ability to connect to my managers using a simple four-digit extension, as if they were in the office next to me. FeatureTel&apos;s services will significantly reduce our long distance expenses, and is clearly one of the most efficient technological innovations we have added since our company began," Pratt added.<br />
<br />
FeatureTel specializes in fully-hosted, remote VoIP implementations for high-growth companies and provides numerous services such as extension dialing, which allows any user to dial an office extension, no matter where it is in the world, without paying high, long-distance phone charges. <br />
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Pratt went on to comment about the representatives of FeatureTel, stating that, "In working with FeatureTel, we have found the employees courteous, knowledgeable and prompt."<br />
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FeatureTel prides itself on timely and efficient service to their customers, and recognizes superior service to their clients as the key to maintaining lasting relationships within the Triangle business community.  <br />
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"Our staff at FeatureTel realizes that making decisions regarding your business telecommunications plan can be difficult, especially if this is an area you aren&apos;t very familiar with," said Paul Levering, President and CEO of FeatureTel, LLC. "FeatureTel&apos;s VoIP remote service provides a telecommunications plan that is less costly and more efficient than traditional communication methods, and with all the updated features our new Cisco phones include, they are sure to be a good fit for any type of business." <br />
<br />
Without the need for traditional telephone system components such as on-site call servers, line cards and station cards, FeatureTel can easily add telephones, users, and line capacity to the customer&apos;s network.  The company hosts telephone systems remotely for their customers, allowing all system hardware, maintenance and upgrades to be managed off-site by FeatureTel staff.<br />
<br />
About FeatureTel, LLC<br />
Headquartered in Raleigh, NC, FeatureTel is a premier hosted VoIP provider. FeatureTel&apos;s enterprise level telephony solutions are employed by companies in the Financial, Legal and Professional Services industries, among others. FeatureTel was the first hosted VoIP carrier in North Carolina to receive Competitive Local Exchange Certification by the state&apos;s Utilities Commission. In addition, the company was recognized as a Top 25 Phone Service Provider by the American Cities Network of Business Journals. FeatureTel clients include Hutchison Law Group, Capstone Bank, Fidelity National Title Insurance and LeBleu Water. For more information, contact FeatureTel at (919) 459-2300, e-mail info@featuretel.com or visit <a class="extlink"  rel="nofollow noopener"  target="_blank"  title="http://www.featuretel.com" href="http://www.featuretel.com">http://www.featuretel.com</a>.<br />
<br />
</p><p>For more information on this press release visit: <a rel="nofollow" href="http://www.releasewire.com/press-releases/release-3.htm">http://www.releasewire.com/press-releases/release-3.htm</a></p></div><h2>Media Relations Contact</h2><p>Kristin Bostic<br />FeatureTel<br />Telephone: 919-557-7890<br />Email: <a rel="nofollow" href="http://www.releasewire.com/press-releases/contact/13238">Click to Email Kristin Bostic</a><br />Web: <a rel="nofollow" href="http://www.featuretel.com">http://www.featuretel.com</a><br /></div><div><p><img src="https://cts.releasewire.com/v/?sid=13238&amp;s=f&amp;v=f" width="1" height="1" alt=""><span></span></p></div>]]></description>
      <pubDate>Fri, 10 Aug 2007 11:18:57 -0500</pubDate>
      <guid>http://www.releasewire.com/press-releases/release-3.htm</guid>
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    <item>
      <title>FeatureTel to Tackle Charlotte's (Voice) Traffic</title>
      <link>http://www.releasewire.com/press-releases/release-3.htm</link>
      <description><![CDATA[<div class="newsleft"><div class="newsbody"><p class="subheadline">Telephony provider reroutes city’s VoIP market with enterprise grade, private connection-based, hosted solution

</p><p>Releigh, NC -- (<a rel="nofollow" href="http://www.releasewire.com/">ReleaseWire</a>) -- 02/12/2007 --  FeatureTel, a premier hosted VoIP provider, today announced it has expanded into the Charlotte market with a fully operational point of presence. The company has partnered with Pro Systems, a computer and network services company, to offer FeatureTel&apos;s flagship solution, FUSION, to Charlotte businesses. Unlike other Internet-based telephony services currently available in Charlotte, FUSION is an enterprise grade, private-connection-based, hosted VoIP service. It offers clients the benefits of business continuity, thanks to its bunkered, hosted model, as well as unmatched Quality of Service (QOS) due to its private connection approach.  <br />
<br />
Quality of service (QOS), something that had been largely taken for granted when public switched network was the only option in telephony, has become a key concern for enterprises considering a switch to VoIP. Distorted audio and frequent disconnects that tend to take place at times when public Internet traffic is most intense rank highly among these organizations&apos; fears. Luckily for FUSION customers, they are protected from the shortcomings of Internet telephony, as their calls are routed to a private connection. <br />
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"We are proud to continue to expand the footprint of our FUSION service," commented Paul Levering, CEO of FeatureTel. "We strongly believe that operating a private connection is the key to ensuring hosted VoIP quality of service (QOS)," he added.<br />
 <br />
In addition to one-of-a kind QOS, FeatureTel&apos;s Charlotte customers will also benefit from the fact that FUSION is a hosted VoIP service. This means that the telephony system is not located at the customer&apos;s office, but instead in a secure building with redundant power supplies, carriers and servers. Business continuity is therefore ensured even in the face of unforeseen events that could affect power supplies and access to physical offices. In those instances, FeatureTel will reroute calls to individual cell phones or alternative locations. The company&apos;s Triangle customers have recently experienced the benefits of a hosted technology first hand, when a chemical fire shut down most of the town of Apex.<br />
<br />
"Pro Systems is excited to be partnering with FeatureTel and reselling this premium VoIP solution to Charlotte businesses," said Gary Hutchins, President of Pro Systems. "After using FeatureTel&apos;s products for over a year, we look forward to marketing FUSION in the Charlotte area."<br />
<br />
About FeatureTel, LLC<br />
Headquartered in Raleigh, NC, FeatureTel is a premier hosted VoIP provider. FeatureTel&apos;s enterprise level telephony solutions are employed by companies in the Financial, Legal and Retail industries, among others. FeatureTel was the first hosted VoIP carrier in North Carolina to receive Competitive Local Exchange Certification by the state&apos;s Utilities Commission. In addition, the company was recognized as a Top 25 Phone Service Provider by the American Cities Network of Business Journals. FeatureTel clients include Hutchison Law Group, Capstone Bank, Fidelity National Title Insurance and LeBleu Water. For more information, contact FeatureTel at (919) 459-2300, e-mail info@featuretel.com or visit www.featuretel.com.<br />
<br />
About Pro Systems, Inc.<br />
Headquartered in Matthews, NC, Pro Systems has been offering Computer, Networking and Internet solutions to professionals and small business in North and South Carolina since 1978.  Pro Systems has consistently been ranked in the Charlotte Business Journal&apos;s Top 25 List of Web Design Firms.  For more information, contact Pro Systems, Inc. at 800-849-0001, email gary@prosystems.com or visit www.prosystems.com.<br />
</p><p>For more information on this press release visit: <a rel="nofollow" href="http://www.releasewire.com/press-releases/release-3.htm">http://www.releasewire.com/press-releases/release-3.htm</a></p></div><h2>Media Relations Contact</h2><p>Mariana McCulley<br />Account Director<br />FeatureTel<br />Telephone: 919-557-7890<br />Email: <a rel="nofollow" href="http://www.releasewire.com/press-releases/contact/10605">Click to Email Mariana McCulley</a><br />Web: <a rel="nofollow" href="http://www.featuretel.com">http://www.featuretel.com</a><br /></div><div><p><img src="https://cts.releasewire.com/v/?sid=10605&amp;s=f&amp;v=f" width="1" height="1" alt=""><span></span></p></div>]]></description>
      <pubDate>Mon, 12 Feb 2007 15:51:37 -0600</pubDate>
      <guid>http://www.releasewire.com/press-releases/release-3.htm</guid>
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