Delhi, India -- (SBWIRE) -- 08/05/2014 -- CRMnext, a leading global CRM (Customer relationship Management) product company with practice leadership in more than eightindustry verticals, has been recognised as theonly 'Full Fledged CRM' software product company in 'EXEMPLAR' Quadrant of the NASSCOM 2014 Product Excellence Matrix. NASSCOM, in association with Frost & Sullivan, releases the Product Excellence Matrix (PEM) as an important industry position indicator of Indian software products that have achieved strategic approach and excellence to growth.

Few of the key functionalities for which it got featured in the NASSCOM quadrant are:
- Providing CRM application for all customer related processes including sales, marketing & customer service
- Integrated reporting and analytical capabilities, managing geographically diversified teams and operations & thus improving pipeline visibility and sales effectiveness
- Reducing lead conversion cycle time
- Getting real time insights & analysis

"We are honoured to receive this recognition from NASSCOM and Frost & Sullivan. This will lead to further strengthening of our position as an enterprise class innovator in the CRM space. We have many successful implementations of Ultra Scalable CRM each making us the preferred choice solution for large enterprises looking to create a common strategy execution platform." said Sushil Tyagi, Director Global Sales and Marketing, CRMnext.
CRMnext customers include large banks and global financial services brands like HDFC, ICICI, Axis, TATA AIA, Reliance, Max, Fullerton etc.

This program provides a platform for the software product firms to gain visibility in the end user segment as well as insights into the competitive scenario and relative positioning in the target market segment. The entire assessment and benchmarking exercise has been carried out in a 3 step process. As the first step, an aggressive campaign to drive nominations for the enterprise applications was carried out by NASSCOM reaching out to software product firms pan India. Over 250 nominations were received out of which 213 software products qualified for further process post validation.

About CRMnext
CRMnext is a leading global CRM solution. CRMnext has practice leadership in more than eight industry verticals where it works with companies to help them make most of their relationships with customers. Key vertical editions include Banking, Financial Services, Insurance, Media, Pharmaceutical, Telecom, Entertainment, Energy, Manufacturing etc. CRMnext works closely with its customers, leveraging its extensive domain expertise to enhance their business efficiency by improving processes and practices. This combination of competency and commitment to results is the key to CRMnext's success in the global market.

Acidaes Solutions

Founded in 2002, Acidaes Solutions is a specialist customer relationship management product company, providing services to customers in the global market. CRMnext is the flagship product, available on a commutable cloud model through a single code-base which provides companies with flexibility for their ownership model. The CRMnext team has a proven track record of delivering high impact CRM solutions with strong offerings in 09 verticals including Banking, Insurance, Financial Services, Pharma, Media, Telecom, Automobile, etc. It works very closely with its customers, leveraging its extensive domain expertise to enhance their business efficiency by improving processes and practices. This combination of competency and commitment to results are the key to its success in the global market. Today, CRMnext has to its credit thought leaders across verticals as its customers.

About NASSCOM
NASSCOM® is the premier trade body and the chamber of commerce of the IT-BPM industries in India. NASSCOM is a global trade body with more than 1400 members, which include both Indian and multinational companies that have a presence in India. NASSCOM's member and associate member companies are broadly in the business of software development, software services, software products, consulting services, BPO services, e-commerce & web services, engineering services off-shoring and animation and gaming. NASSCOM's membership base constitutes over 95% of the industry revenues in India and employs over 3.1 million professionals.

For more information on this press release visit: http://www.releasewire.com/press-releases/release-3.htm

Delhi, India -- (SBWIRE) -- 06/17/2014 -- CRMnext has enabled its customers to implement a "One bank" vision through a single strategy execution platform to unify its sales, service and relationship management processes

Its innovative solutions have delivered impressive improvements in cross-selling, lead conversion rate and sales turnaround time, and reduced customer complaints by 30%

The solution is available across all channels like branch; call centres, field; all mobile platforms including iOS, Android, Windows etc.; all devices including tablets and smart phones.

http://www.crmnext.com/, a leading global CRM (Customer relationship Management) product company with practice leadership in more than eight industry verticals, has been recognised as the winner of the' Best CRM Implementation Project Award' during the eighth Asian Banker Technology Implementation Awards Programme, held at the Kuala Lumpur Convention Centre, Kuala Lumpur on May 21st 2014. The awards ceremony was held in conjunction with The Asian Banker Summit 2014, the foremost annual meeting for decision makers in the financial services industry in the Asia Pacific region.

"We are extremely pleased and honoured to receive this award. This award is yet another feather in our cap showcasing our innovation leadership in the CRM space and highlights our commitment to deliver excellence to our customers as their preferred technology partner." said Sushil Tyagi, Director Global Sales and Marketing, CRMnext, on the side-lines of the award ceremony.

CRMnext customers include large banks and global financial services brands like HDFC, ICICI, Axis, TATA AIA, Reliance, Max, Fullerton etc. It has enable its customers to implement a comprehensive CRM project on a single platform to achieve its "One bank" vision. The solution, provided by CRMnext, covers an extensive range of functions including sales force, customer service, business process and marketing automation, digital application platform, document management system, reporting and analytics. Its customers have achieved a 360 degree customer view and an integrated customer service and sales platform. At HDFC Bank, the solution was implemented across all channels and devices, including branch, internet and mobile banking, covering more than 40,000 users and 73% of workforce. It has brought about impressive improvements in cross-selling, lead conversion rate and sales turnaround time, and reduced customer complaints by 30%.

The awards programme, administered by The Asian Banker and refereed by prominent global bankers, IT consultants and academics, is the most prestigious of its kind. A stringent three month long evaluation process determines the winners from across Asia Pacific, Middle East and Africa. The winners are honoured at a glittering event that recognises their efforts in using the best technology to run their institutions and bring superior products and services to their customers.

About The Asian Banker
The Asian Banker is the region's most authoritative provider of strategic business intelligence to the financial services community. The Singapore-based company has offices in Singapore, Malaysia, Hong Kong, Beijing and Dubai as well as representatives in London, New York and San Francisco. It has a business model that revolves around three core business lines: publications, research services and forums. The company's website is www.theasianbanker.com

About CRMnext
CRMnext is a leading global CRM solution. CRMnext has practice leadership in more than eight industry verticals where it works with companies to help them make most of their relationships with customers. Key vertical editions include Banking, Financial Services, Insurance, Media, Pharmaceutical, Telecom, Entertainment, Energy, Manufacturing etc. CRMnext works closely with its customers, leveraging its extensive domain expertise to enhance their business efficiency by improving processes and practices. This combination of competency and commitment to results is the key to CRMnext's success in the global market.

Acidaes Solutions
Founded in 2002, Acidaes Solutions is a specialist customer relationship management product company, providing services to customers in the global market. CRMnext is the flagship product, available on a commutable cloud model through a single code-base which provides companies with flexibility for their ownership model. The CRMnext team has a proven track record of delivering high impact CRM solutions with strong offerings in 09 verticals including Banking, Insurance, Financial Services, Pharma, Media, Telecom, Automobile, etc. It works very closely with its customers, leveraging its extensive domain expertise to enhance their business efficiency by improving processes and practices. This combination of competency and commitment to results are the key to its success in the global market. Today, CRMnext has to its credit thought leaders across verticals as its customers.

For more information on this press release visit: http://www.releasewire.com/press-releases/release-3.htm

Delhi, India -- (SBWIRE) -- 05/14/2014 -- CRMnext, a leading global CRM (Customer relationship Management) product company with leadership in more than nine industry verticals, today announced a strategic investment from Norwest Venture Partners (NVP). The fresh capital will be used to accelerate the company's global outreach and fuel investments into its research and innovation portfolio. This move is part of the company's vision to become one of the top five players in the global CRM space across industries changing the dynamics of the global market.

"We are focused on expanding our reach in the global market and this move will accelerate it. Even though we are a very profitable business, this funding will enable us to fuel investments into our research and innovation initiatives. All this will lead to further strengthening of our position as an enterprise class innovator in the CRM space, a space that has seen consolidation resulting in commoditization and has led to lack of real customer focused innovation" said Nishant Singh, CEO, CRMnext on the sidelines of the announcement.

CRMnext runs some of the largest CRM implementations in Asia Pacifc, Africa and Middle East regions. In India today, all the top 3 private banks such as ICICI Bank, AXIS Bank and HDFC Bank use CRMnext. In fact, it has to its credit the largest banking implementation in Asia at HDFC Bank with 40,000+ users across 3,000+ branches in 1,500+ cities. With CRMnext, these organizations have implemented global best practices in customer facing departments, thereby significantly improving their business performance.

Mohan Kumar, Executive Director, NVP India said, "We are happy and excited to be partnering with CRMnext – India's leading CRM solution provider in the BFSI space. The company has built a very strong platform – CRMnext – that helps define business strategies by making sense of big data coming from various customer touch points. Traditional CRM systems do not engage customers or make use of analytics. We believe the CRM market is evolving and next generation CRM systems will be multi-channel, more vertically focused and have a heavier emphasis on customer engagement. At NVP we have invested in a variety of verticals including retail, healthcare and education, and with CRMNext, we found a great company doing the same in the BFSI space."

CRMnext helps manage sales, marketing and customer service across the organization, enables seamless sharing of information by centralizing all customer data and processes. Other customers include thought leaders across various verticals like Pfizer, Max Life Insurance, TATA AIA, Reliance, CRISIL (S&P Co.), Fullerton Financials, Bajaj, IIFL etc.

CRMnext is the only product with a Commutable cloud TM platform, offering an extremely comprehensive private cloud solution. The platform brings flexibility, agility and automatic upgrades to the complex enterprise environments which incumbents have failed to serve. The company has been bestowed with some of the most prestigious awards such as, "Most Promising Product Company" at CIO Review Asia 2014 &"Best CRM Technology Provider of Asia 2013" by World Finance. CRMnext is the flagship product of Acidaes Solutions Pvt. Ltd. which is a specialist customer relationship management product company, providing services to customers in the global market. In this transaction, Mumbai based boutique investment bank Zanskar Advisors was the exclusive financial advisor to Acidaes Solutions Pvt. Ltd.

About Norwest Venture Partners (NVP)
Norwest Venture Partners (NVP) is a global, multi-stage venture and growth equity investment firm that has partnered with entrepreneurs to build great businesses for more than 50 years. The firm manages approximately $5 billion in capital and has funded more than 550 companies since inception. Headquartered in Palo Alto, Calif., NVP has subsidiaries in Mumbai and Bengaluru, India, and Herzelia, Israel. NVP makes early to late-stage venture and growth equity investments across a wide range of sectors including: technology, information services, business services, financial services, consumer products/services and healthcare. For more information visit: www.nvp.com.

About CRMnext
CRMnext is a leading global CRM solution. CRMnext has practice leadership in more than nine industry verticals where it works with companies to help them make most of their relationships with customers. Key vertical editions include Banking, Financial Services, Insurance, Media, Pharmaceutical, Telecom, Entertainment, Energy, Manufacturing etc. CRMnext works closely with its customers, leveraging its extensive domain expertise to enhance their business efficiency by improving processes and practices. This combination of competency and commitment to results is the key to CRMnext's success in the global market.

Acidaes Solutions
Founded in 2002, Acidaes Solutions is a specialist customer relationship management product company, providing services to customers in the global market. CRMnext is the flagship product, available on a commutable cloud model through a single code-base which provides companies with flexibility for their ownership model. The CRMnext team has a proven track record of delivering high impact CRM solutions with strong offerings in 09 verticals including Banking, Insurance, Financial Services, Pharma, Media, Telecom, Automobile, etc. It works very closely with its customers, leveraging its extensive domain expertise to enhance their business efficiency by improving processes and practices. This combination of competency and commitment to results are the key to its success in the global market. Today, CRMnext has to its credit thought leaders across verticals as its customers.

For more information on this press release visit: http://www.releasewire.com/press-releases/release-3.htm

Delhi, India -- (SBWIRE) -- 04/07/2014 -- CRMnext, #1 commutable cloud CRM software, releases advanced multi dimensional variable (MDV) forecast management functionality to monitor sales pipeline and fine tune sales processes. The new forecast management tool will provide real time insight into the company's short term and long term business projections, which will help improve overall organizational productivity.

The enhanced multi dimensional variable forecast management tool will enable users to set forecast projections based on multiple factors like; previous sales forecasts and revenue, competition, economic conditions, sales team and their performances, industry trends and much more. It will also allow users to make individual sales planning, taking multiple variables into consideration, thereby providing a real-time projection of achieving the set target.

On the occasion, Dr. Manoj Kumar, Product Architect, CRMnext said, "Having the advanced multi-dimensional variable forecast functionality in place will allow team members to allocate targets and closely track its achievement across multiples geographies at different time periods. Also, by using this functionality, the manager can analyze if a particular sales representative is behind the target and help him achieve it. This will ensure that revenue targets for the year are met effectively."

About CRMnext
CRMnext is a specialist CRM product company with focus on ultra-scalable installations. CRMnext team has proven track record of delivering High-Impact CRM solutions in their key practice vertical of Financial CRM, Banking CRM, Insurance CRM, Media CRM, Pharma CRM, Telecom CRM etc. Unlike commodity CRM, CRMnext has been widely recognized as a proponent of strategy driven implementations.

Know more about Cloud CRM Software by visiting to http://www.crmnext.com/

For more information on this press release visit: http://www.releasewire.com/press-releases/release-3.htm

Delhi, India -- (SBWIRE) -- 04/07/2014 -- CRMnext, #1 commutable cloud CRM software releases advanced project management functionality to help organizations streamline their projects ensuring Zero overrun in terms of time and costs. The new project management functionality will help organizations in delivering comprehensive project management capabilities for planning, organizing, managing and tracking tasks, resources and dependencies to ensure successful and profitable project execution.

The enhanced project management functionality will provide organizations a flexible framework within CRMnext to keep track of budgets, timelines, actual vs. allocated time, expenses, status reports and resource planning. It will also provide smart graphical reports for various projects showing critical tasks, dependencies, escalations, timelines and resources. It will enable organizations to create and maintain multi-level nested projects for deep project tracking. The new project management functionality will allow organizations to easily add requirements and tasks and also track and manage documents related to multiple projects.

"Having the advanced project management functionality in place, will allow organizations to track pending tasks on each employee's plate, identify milestones that are approaching and monitor employee performance for the successful completion of an ongoing project. It will also enable team members across different geographies to easily collaborate with one another regarding important information pertaining to a particular project through an intuitive user interface", said Dr. Manoj Kumar, Product Architect, CRMnext.

About CRMnext
CRMnext is a specialist CRM product company with focus on ultra-scalable installations. CRMnext team has proven track record of delivering High-Impact CRM solutions in their key practice vertical of Financial CRM, Banking CRM, Insurance CRM, Media CRM, Pharma CRM, Telecom CRM etc. Unlike commodity CRM, CRMnext has been widely recognized as a proponent of strategy driven implementations.

To know more information about Cloud CRM Software, visit http://www.crmnext.com/.

For more information on this press release visit: http://www.releasewire.com/press-releases/release-3.htm

Delhi, India -- (SBWIRE) -- 04/07/2014 -- CRMnext recognized amongst the "Top 20 Product Companies In Asia by CIO Review Magazine. This award is given to the top 20 Asian companies, that have come up with innovative enterprise IT products that are transforming the way enterprises function. The CIO Review team believes that, by capitalizing on the new age technologies such as mobile, social, analytics and cloud, the top 20 recognized companies are carving a niche for themselves and are indirectly contributing to an image overhaul for Asia. The judging panel comprised of CEOs, CIOs of public companies, analysts, and the CIO Review editorial board.

"It is a great honor to be recognized as one of the top 20 product companies in Asia," affirmed Nishant Singh, CEO of CRMnext. "Since inception, we've been focusing on addressing the core challenges faced by large enterprises implementing traditional CRM softwares. This award is a testimony of the innovations we have brought to the cloud CRM space, delivering an agile, flexible and performance driven enterprise CRM platform."

CRMnext works with thought leaders across verticals including Fortune 1000 brands like HDFC, TATA, AIA, CRISIL (A S&P Co.), Reliance, Pfizer, ICICI, Max Life and many more. With CRMnext, clients are provided with a commutable cloud offering where they can start out on a public cloud model and with the increase in the scale of operations the same client can be ported to a private cloud with the same single code base. CRMnext enables pattern based integration to deliver complex integrations with complete reliability, zero coding and ability to send early warnings of any failures pointing the exact reason through automated email and SMS alerts.

About CIO Review
CIO Review is a technology magazine that talks about the enterprise solutions that can redefine the business goals of enterprises tomorrow. It is the leading source that shares innovative enterprise solutions developed by established solutions providers, upcoming hot enterprises and is a neutral source for technology decision makers. Published from Fremont, California, CIO Review is an excellent platform for the enterprise to showcase their innovative solutions.

Learn more about the CIO Review Magazine at: http://www.cioreview.com/

About CRMnext
CRMnext is a specialist CRM product company with focus on ultra-scalable installations. CRMnext team has proven track record of delivering High-Impact CRM solutions in their key practice vertical of Financial CRM, Banking CRM, Insurance CRM, Media CRM, Pharma CRM, Telecom CRM etc. Unlike commodity CRM, CRMnext has been widely recognized as a proponent of strategy driven implementations.

To know more information about Cloud CRM Software, visit http://www.crmnext.com/.

For more information on this press release visit: http://www.releasewire.com/press-releases/release-3.htm

CRMnext, #1commutable cloud CRM software was declared as the winner of the 2014 Stevie award for its online sales platform under‘New sales automation’ solution category ‘

Delhi, India -- (SBWIRE) -- 02/28/2014 -- CRMnext, #1commutable cloud CRM software was declared as the winner of the 2014 Stevie award for its online sales platform under'New sales automation' solution category '.Since 2002 Stevie Award has been conferred for achievement in business to organizations and individuals in more than 60 nations.

CRMnext, #1commutable cloud CRM software was declared as the winner of the 2014 Stevie award for its online sales platform under'New sales automation' solution category. The Stevie® Award trophy is one of the world's premier business award and most coveted prizes. Since 2002 Stevie Award has been conferred for achievement in business to organizations and individuals in more than 60 nations. Today, the Stevie award has become one of the world's most coveted awards.

The awards were presented to honourees during a gala banquet on Feb. 21 at the Bellagio in Las Vegas. More than 400 nominated customer service and sales executives from the U.S. and several other countries attended.More than 1,500 nominations from organizations of all sizes and in virtually every industry were evaluated in this year's competition, an increase of 36 percent over 2013.More than 260 executives around the world participated in the judging process for the 2014 awards, to determine the Finalists and then the Gold, Silver and Bronze Stevie Award placements.

The mission of giving out these awards has been to raise the profile of exemplary organizations and individuals among the press, the business community, and the general public.The Stevie Awards were created in 2002 to generate public recognition of the efforts, accomplishments, and positive contributions of companies and business people worldwide.

With increased usage of smartphones and tablets enabled with internet access, there is a great opportunity to decrease sales cost, slash the turn-around-time for sales process and provide convenience to the customers by creating a smart, integrated self-service platform for sales of financial products. For the first time in the financial services industry CRMnext launched a unique self-service 'OnlineSales Platform' as an extension of core CRM sales management system. This platform has real-time integration capability with the core systems, back-office system and credit bureau systems. The new Online Sales Platform is a web based front-end system available on all mobile platforms thus making it available to customers anytime, anywhere and any device. It can manage end-to-end sales processes for any financial product including asset, liability, insurance, investment and advisory products.

"We feel honored to receive this prestigious award. The new online sales platform is a path-breaking solution to reduce sales cycle and sales cost boosting productivity and profitability. It will become a default channel of buying in the financial services sector in the very near future. Being chosen after a thorough research done by more than 200 judges worldwide, gives us utmost pleasure. It is a testimony of the innovation we bring to the CRM space helping our customers with better business strategies.", said Sushil Tyagi, Global Director, Sales and Marketing, CRMnext.

About the Stevie Awards
Stevie Awards are conferred in five programs: the Asia-Pacific Stevie Awards, The International Business Awards, The American Business Awards, the Stevie Awards for Women in Business, and the Stevie Awards for Sales & Customer Service. Honoring organizations of all types and sizes and the people behind them, the Stevies recognize outstanding performances in the workplace worldwide.

Learn more about The Stevie Awards at http://www.stevieawards.com/

About CRMnext
CRMnext is a specialist CRM product company with focus on ultra-scalable installations. CRMnext team has proven track record of delivering High-Impact CRM solutions in their key practice vertical of Financial CRM, Banking CRM, Insurance CRM, Media CRM, Pharma CRM, Telecom CRM etc. Unlike commodity CRM, CRMnext has been widely recognized as a proponent of strategy driven implementations.

To know more information about Cloud CRM Software, visit http://www.crmnext.com/.

For more information on this press release visit: http://www.releasewire.com/press-releases/release-3.htm

This partnership aims to accelerate the delivery of CRM software solutions and to reduce time-to market across the Banking, Financial Services and Insurance (BFSI) sector.

Delhi, India -- (SBWIRE) -- 02/25/2014 -- Tech Mahindra Ltd., a specialist provider of connected solutions to the connected world and an enabler of future digital enterprises and Acidaes Solutions Pvt. Ltd., the owners of CRMnext Solution, today announced a global strategic business partnership which will primarily focus on the global banking and financial services sector.

The partnership aims to develop and deliver scalable enterprise CRM solutions in the Banking and Financial Services space. This space is expected to grow exponentially by 2015. This partnership will empower Tech Mahindra and CRMnext to be at the forefront of the customer experience revolution. Tech Mahindra and CRMnext will jointly develop strategies and solutions for CRM Implementations in the BFSI space.

"Tech Mahindra's expertise in enterprise solutions and its global market presence, along with the state-of-the-art product portfolio and industry experience of CRMnext will enable this partnership to deliver innovative end-to-end solutions to our customers", says Ravi Vasantraj, Global Head – BFSI Competency, Tech Mahindra.

The Product Expertise of CRMnext will perfectly complement Tech Mahindra's Global Services and Implementation Expertise. The partnership is strategic and will help us provide solutions to our customers and prospects to increase efficiency and enrich customer experience", adds Sushil Tyagi, Director, Sales and Marketing, CRMnext.

CRMnext is a comprehensive, easy-to-use, enterprise class customer relationship management (CRM) solution. It is rich in features and functionalities and fast to implement. Using CRMnext, companies can efficiently manage and improve all customer facing operations like sales, marketing & customer services.

It enables companies to manage and seamlessly share information across departments by centralizing all customer data. CRMnext offers integrated reporting and analytical capabilities to enable companies discover actionable business intelligence that can lead to better revenues. The solution is powerful, yet simple to use. The unique architecture of CRMnext ensures that companies experience the benefits of a CRM solution without associated operational hassles required to run an enterprise solution.CRMnext enables companies manage growth strategically by providing a single platform to effectively roll-out processes and measure its performance across multiple locations.

Tech Mahindra's expertise in CRM implementations encompasses functional areas of multichannel integration, legacy transformation, contact center management, new business automation and customer relationship management, thus harnessing the full power of CRM technology. The spectrum of services consists of CRM Advisory and Assessment Services, Implementation, Optimization and CoE. Tech Mahindra has industry-focused reusable assets, artifacts, accelerators with which they collaborate with product partners to deliver customized solutions.

About Tech Mahindra
Tech Mahindra represents the connected world, offering innovative and customer-centric information technology services and solutions, enabling Enterprises, Associates and the Society to Rise™. We are a USD 2.7 billion company with 83,000 professionals across 49 countries, helping over 560 global customers including Fortune 500 companies. Our Consulting, Enterprise and Telecom solutions, platforms and reusable assets connect across a number of technologies to derive tangible business value. We are part of the USD 16.2 billion Mahindra Group that employs more than 155,000 people in over 100 countries. The Group operates in the key industries that drive economic growth, enjoying a leadership position in tractors, utility vehicles, after-market, information technology and vacation ownership.

About CRMnext
CRMnext is a leading global CRM solution. CRMnext has practice leadership in over 11 industry verticals where it works with companies to help them make most of their relationships with the customer. Key vertical editions include Banking, Financial Services, Insurance, Media, Pharmaceutical, Telecom, Entertainment, Energy, Manufacturing etc. CRMnext works closely with its customers, leveraging its extensive domain expertise to enhance their business efficiency by improving processes and practices. This combination of competency and commitment to results are key to the company's success in the global market.

More information can be found at www.crmnext.com

Acidaes Solutions
Founded in 2001, Acidaes Solutions is a specialist customer relationship management product company, providing services to customers in the global market. CRMnext is the flagship product, available on a commutable cloud model through a single code-base which provides companies with flexibility for their ownership model. The CRMnext team has a proven track record of delivering high impact CRM solutions with strong offerings in 11 verticals including Banking, Insurance, Financial Services, Pharma, Media, Telecom, Automobile, etc. It works very closely with its customers, leveraging its extensive domain expertise to enhance their business efficiency by improving processes and practices. This combination of competency and commitment to results are the key to its success in the global market. Today, CRMnext has to its credit thought leaders across verticals as its customers.

For more information on this press release visit: http://www.releasewire.com/press-releases/release-3.htm

New Delhi, India -- (SBWIRE) -- 02/14/2014 -- CRMnext, #1 commutable cloud CRM software was declared as the winner of CRM watchlist 2014. This award is organized by Paul Greenberg in association with ZDnet. This year was exceptionally competitive with 162 companies across the globe getting nominated. Over the years, these awards have recognized top companies in the CRM industry including products, system integrators and consulting partners.

It is an impact award that Paul Greenberg in association with ZDNet has been doing for the last five years that seems to have gained some serious industry traction. Participating companies are SFA, marketing automation or customer service technology provider, an enterprise software provider, a social analytics provider, a tool that extracts the deeper meaningful and hidden relationships in a business, a knowledge management tool, a feedback system, a gamification system or any applications and services that are customer facing.

Paul Greenberg takes into account dozens of criteria related to the company and the market that the company chooses to participate in. Being the winner of CRM watchlist was very difficult this year, since to make an impact CRMnext had to be on top of mind of its prospects and the eco-system including analysts, customers, journalists, etc.

"We at CRMnext feel honored to win this highly coveted award. It is a testimony of the innovation we bring to the CRM space helping our clients to become increasingly customer-centric and power their growth strategies." said Sushil Tyagi, Global Director, Sales and Marketing, CRMnext.

About CRMnext
CRMnext is a specialist CRM product company with focus on ultra-scalable installations. CRMnext team has proven track record of delivering High-Impact CRM solutions in their key practice vertical of Financial CRM, Banking CRM, Insurance CRM, Media CRM, Pharma CRM, Telecom CRM etc. Unlike commodity CRM, CRMnext has been widely recognized as a proponent of strategy driven implementations.

To know more information about Cloud CRM Software; Visit http://www.crmnext.com/

For more information on this press release visit: http://www.releasewire.com/press-releases/release-3.htm

Delhi, India -- (SBWIRE) -- 02/03/2014 -- CRMnext, #1 commutable cloud CRM product company announces the joining of Rajneesh Kumar Chadha as Director - Global Delivery. Rajneesh will manage CRMnext's global delivery team to drive the company's product implementations and associated services worldwide.

Rajneesh brings rich and varied experience of over 25 years with expertise in delivery management across various domains in Indian and global markets. He has managed large and complex programs, business units with P & L responsibility and driven aggressive delivery engagements. He is also a turnaround specialist, having turned around loss making projects and accounts in a short span of period.

Prior to joining CRMnext as Director - Delivery, Rajneesh has worked with many distinguished IT companies such as TCS, Nucleus Software and HCL. One of his key assignments in the past have been with TCS as Project Director - Passport Seva Project - the largest among Mission Mode Projects of the Government of India, in PPP mode with Ministry of External Affair, where besides Software Delivery, Rajneesh was also responsible for Security, Service Delivery, Infrastructure, Architecture, Financials and Business operations for the project. Some other accounts/projects turned around and managed, with complete ownership were CVS Pharmacy-for their mainstream application replacement, GE Plastics-as Global Relationship Manager, RABO-KBC Bank- Quartz implementation etc.

He has also worked as Senior Vice President with Nucleus Software, where he turned around and managed Nucleus's then only program from European client – General Motors Acceptance Corporation, which was planned for product implementation in some 16 countries globally.

Speaking on the occasion Nishant Singh, CEO, CRMnext said, "We have gained leadership in the Cloud CRM space among large enterprises notably in the banking and financial services space. With many new exciting and large projects in pipeline, getting Rajneesh on board will significantly strengthen our leadership team and execution capability."

Talking on his new role as Director - Delivery, CRMnext, Rajneesh said, "I am delighted at the opportunity to work for a company that has changed the paradigm regarding product development and its implementation. With a single codebase for over 30 implementations, regular automatic upgrades and all integrations re-factored internally, CRMnext has taken the definition of product farther than what IT world knows of. It is a privilege to work for CRMnext that believes in taking customer experience to beyond expectations. Delivering first time right-every time, delivery certainty, with quality to bring excellence in customer delight, and support other functions in CRMnext would be my vision for delivery organization in CRMnext."

About CRMnext
CRMnext is the No.1 Commutable Cloud Customer Relationship Management solution company. It is available on both, public cloud, and private cloud, with proven large. It has to its credits the largest single platform banking CRM implementation.

CRMnext team has established technology and practice leadership in multiple industry verticals including banking, insurance, financials, telecom, media, pharma etc. where it works with companies to help them acquire, retain and grow their customer base boosting profitability. CRMnext team works closely with its customers, leveraging their extensive domain expertise to enhance business efficiency by improving processes and practices. It has set benchmarks in the CRM industry with innovations like Autobot upgrades, Autonoma integration and shape-shifting architecture which has brought paradigm shift in the implementation, ownership experience and TCO of CRM solutions.

It caters to all customer related processes including marketing, sales, service, performance, onlines sales, analytics and mobility providing a single platform to align all the departments towards delivering a great customer experience.

To know more information about Cloud CRM Software; Visit http://www.crmnext.com/

For more information on this press release visit: http://www.releasewire.com/press-releases/release-3.htm

Delhi, India -- (SBWIRE) -- 01/13/2014 -- CRMnext, #1 commutable cloud CRM software releases advanced task management functionality to enable teams and users to manage their daily tasks and activities in an efficient and planned manner. It will allow managers to send reminders to team members regarding pending activities, which will show up on the user's home page for following-up.

The new task management functionality will enable businesses to improve overall operational efficiency and guard team members against missed deadlines. It will also allow organizations to boost customer satisfaction by training team members to work within the pre-set automatic deadline dates. The advanced task management functionality will allow managers to work on multiple projects simultaneously, by allowing them to look inside particular projects and observe and control individual tasks.

On the occasion, Dr. Manoj Kumar, Product Architect, CRMnext said, "The advanced task management functionality will help in transforming the way businesses function by allowing managers and team members to simplify all aspects of relationship and task management. It will also help in unifying the entire organization by facilitating easier collaboration of activities, tasks, communication, document management and reporting."

About CRMnext
CRMnext is a specialist Customer Relationship Management product company with focus on ultra-scalable installations. CRMnext team has proven track record of delivering High-Impact CRM solutions in their key practice vertical of Financial CRM, Banking CRM, Insurance CRM, Media CRM, Pharma CRM, Telecom CRM etc. Unlike commodity CRM, CRMnext has been widely recognized as a proponent of strategy driven implementations.

To know more information about Cloud CRM Software; Visit http://www.crmnext.com/

For more information on this press release visit: http://www.releasewire.com/press-releases/release-3.htm

Delhi, India -- (SBWIRE) -- 01/08/2014 -- CRMnext, enhances its campaign management functionality on its commutable cloud CRM software to streamline marketing processes and execute high impact campaigns. The advanced campaign management functionality will allow customer facing teams to plan and create targeted, measurable and cost-effective campaigns with the help of dynamic email, SMS and print actions for generating high value leads. It will also empower teams to track responses on real-time to improve marketing effectiveness.

The advanced campaign management functionality will allow teams from different regions to join the campaigns by accepting or rejecting the campaign invitation. Multi-level campaign for the current campaign. It will also create positive brand image by ensuring efficient follow-ups using automated responses, assignment rules and activity management. It will also allow organizations to create a structured process to analyze and outline campaign goals and objectives.

On the occasion, Dr. Manoj Kumar, Product Architect, CRMnext said, "The smart campaign management functionality will allow teams to schedule a series of personalized, dynamic email/SMS messages based on prospect or customer actions and profiles, which will help in effectively converting leads to potential customers at a faster rate."

About CRMnext
CRMnext is a specialist Customer Relationship Management product company with focus on ultra-scalable installations. CRMnext team has proven track record of delivering High-Impact CRM solutions in their key practice vertical of Financial CRM, Banking CRM, Insurance CRM, Media CRM, Pharma CRM, Telecom CRM etc. Unlike commodity CRM, CRMnext has been widely recognized as a proponent of strategy driven implementations.

To know more information about Cloud CRM Software; Visit http://www.crmnext.com/

For more information on this press release visit: http://www.releasewire.com/press-releases/release-3.htm

Delhi, India -- (SBWIRE) -- 01/02/2014 -- CRMnext, launches global business partnership program for its commutable cloud CRM software platform expanding its eco-system to service a larger number of customers. CRMnext's global business partnership program will provide partners with sales and training enablement to help them deliver high impact CRM software solutions to their customers and create a sustainable business model around CRMnext's offerings. Its existing partners include global system integrators like Tata Consultancy Services, Wipro, IBM, 3i Infotecch, Polaris etc. In addition they have a large number of local partners in the Asia-pacific, Southeast Asia, Middle-east and Africa region.

The new global business partnership program will provide partners with a whole new experience of practice and thought leadership. CRMnex's partners will also benefit from its sales force, global services, product marketing and engineering expertise. The partnership program is an essential part of the solution strategy that keeps customer costs low, enhances your human capital and helps attract new customers. CRMnext's business partner program it aimed to partner with best-in-class system integrators. These system integrators will have a group of experts who provide consulting, integration and implementation services for new and existing customers. The partner groups will also work very closely with CRMnext's Engagement Services group to ensure timely and on budget implementations of CRMnext solutions.

On the occasion, Dr. Manoj Kumar, Product Architect, CRMnext said, "We are wholly committed to our partners' success and they get unrivalled access to some of CRMnext's latest technology, marketing resources and technical support coverage worldwide. Our partner program includes sales and training enablement to enhance your CRM knowledge and extend reach into the global market."

About CRMnext
CRMnext is a specialist Customer Relationship Management product company with focus on ultra-scalable installations. CRMnext team has proven track record of delivering High-Impact CRM solutions in their key practice vertical of Financial CRM, Banking CRM, Insurance CRM, Media CRM, Pharma CRM, Telecom CRM etc. Unlike commodity CRM, CRMnext has been widely recognized as a proponent of strategy driven implementations.

To know more information about Cloud CRM Software; Visit http://www.crmnext.com/

For more information on this press release visit: http://www.releasewire.com/press-releases/release-3.htm

Delhi, India -- (SBWIRE) -- 12/27/2013 -- CRMnext, introduces alert management functionality on its commutable cloud CRM software to efficiently manage sales leads. It will ensure that all leads are followed up on a timely basis and customer facing teams are prompted to collect important information while interacting with a customer. It will also enable a guided selling process for sales representatives, ensuring compliance and effective execution of sales strategies.

The advanced alert management functionality will help in ensuring that all required information is entered for new records and that assistance is available for users to increase sales opportunities. It will allow to create multiple alerts for instance, help, notification, highlight, validation, attachment view, etc. It will also empower teams to effectively create a message for logged in users that can be displayed on the current record or a related record, based on filter conditions through the advanced notification feature. These alerts can also be displayed on mobile devices or emails and sms.

On the occasion, DR. Manoj Kumar, Product Architect, CRMnext said, "The advanced alert management functionality will enable sales teams to improve their efficiency by displaying important alerts based on standard rules and best practices on real-time basis."

About CRMnext
CRMnext is a specialist Customer Relationship Management product company with focus on ultra-scalable installations. CRMnext team has proven track record of delivering High-Impact CRM solutions in their key practice vertical of Financial CRM, Banking CRM, Insurance CRM, Media CRM, Pharma CRM, Telecom CRM etc. Unlike commodity CRM, CRMnext has been widely recognized as a proponent of strategy driven implementations.

To know more information about Cloud CRM Software; Visit http://www.crmnext.com/

For more information on this press release visit: http://www.releasewire.com/press-releases/release-3.htm

CRMnext, leading commutable cloud CRM software, supports quality education with its bright scholar program for underprivileged kids. This is an initiative taken by CRMnext to achieve social equality by improving education for kids who belong to the economically backward areas of the country.

Delhi, India -- (SBWIRE) -- 12/26/2013 -- CRMnext, #1 commutable cloud CRM software, supports quality education for underprivileged kids with its bright scholar program aimed to achieve social equality by improving education for kids who belong to the economically backward areas of the country. Through Nimayaa Foundation, CRMnext helps kids stay in school and provides them with the best quality education with yearly grants. CRMnext believes that every child is uniquely gifted and there shouldn't be any factor that stops them from being the future stars.

The vision that CRMnext had in mind while setting up Nimayaa Foundation was to provide bright students with enough financial aid for them to study and explore their future. CRMnext encourages people from different walks of life to be a part of this NGO and spreads knowledge to help these underprivileged kids fulfill their basic right to education.

On the occasion, Rahul Sheth, Marketing Manager, CRMnext said, "CRMnext, had a vision of helping weak children in studies to uncover their potential and we have successfully pulled it across for many years since our inception and we plan to continue doing the same. Also as corporates we have built massive business infrastructure. Often this infrastructure remains used up during office hours. It would be great if every organization could fulfill their social responsibilities towards the society by being of some use to the underprivileged and economically backward members."

About CRMnext
CRMnext is a specialist Customer Relationship Management product company with focus on ultra-scalable installations. CRMnext team has proven track record of delivering High-Impact CRM solutions in their key practice vertical of Financial CRM, Banking CRM, Insurance CRM, Media CRM, Pharma CRM, Telecom CRM etc. Unlike commodity CRM, CRMnext has been widely recognized as a proponent of strategy driven implementations.

CRMnext offers solutions on 'Commutable Cloud'; giving customers the choice to run CRM solutions seamlessly on-premise as well as on cloud.

To know more information about Cloud CRM Software; Visit http://www.crmnext.com/

For more information on this press release visit: http://www.releasewire.com/press-releases/release-3.htm

CRMnext, releases advanced escalation management functionality on its commutable cloud platform for service requests and lead management. It will enable customer facing teams to meet their commitments to the customers and build long-term relations with them. It will allow organizations to maintain internal and external SLAs as a best practice to raise alerts in advance for any possible breach of SLAs.

Delhi, India -- (SBWIRE) -- 12/23/2013 -- CRMnext releases advanced escalation management functionality on its commutable cloud CRM software platform for service requests and lead management. It will enable customer facing teams to meet their commitments to the customers and build long-term relations with them. It will allow organizations to maintain internal and external SLAs as a best practice to raise alerts in advance for any possible breach of SLAs. The smart escalation management tool, will ensure that no lead goes unaddressed, thereby improving sales productivity.

The new escalation management system will empower team members to get timely SMS or emails that help them handle a service request or a lead in an efficient manner. For instance, if a service request is raised by a particular customer, the escalation management software will ensure that the query is solved within the fixed turnaround time by sending emails or SMS alerts to higher authorities involved in the fulfillment process. Similarly, escalations can be sent if a lead is not addressed by the sales team.

On the occasion, DR. Manoj Kumar, Product Architect, CRMnext said, "Providing an enhanced customer experience is important for the long-term sustenance of every organization. The advanced escalation management will boost the productivity of both the sales team and the service team, by ensuring that the query is resolved and the lead is followed up at a faster rate. This will help the organizations to improve the overall customer experience and hence, brand image and loyalty.

Read more: http://www.digitaljournal.com/pr/1511532#ixzz2nzgo0DkY

About CRMnext
CRMnext is a specialist Customer Relationship Management product company with focus on ultra-scalable installations. CRMnext team has proven track record of delivering High-Impact CRM solutions in their key practice vertical of Financial CRM, Banking CRM, Insurance CRM, Media CRM, Pharma CRM, Telecom CRM etc. Unlike commodity CRM, CRMnext has been widely recognized as a proponent of strategy driven implementations.

To know more information about CRM Solution; Visit http://www.crmnext.com/solutions.aspx

For more information on this press release visit: http://www.releasewire.com/press-releases/release-3.htm

CRMnext. # 1 private cloud CRM software, releases advanced widget control functionality to provide a single interaction point for the direct manipulation of searches and validations for multiple records. It will help in ensuring that appropriate security answers are provided by customers before allowing access to create or view information related to existing records.

Delhi, India -- (SBWIRE) -- 12/22/2013 -- CRMnext # 1 commutable cloud CRM software, releases advanced widget control functionality to provide a single screen for displaying information from multiple external systems on real-time basis. It can also be used to ensure that valid security answers residing in an external system, are provided by customers before allowing access to view or edit information related to existing records. It will also allow to create quick search functionality for any information and make it available on a desired page or layout in the system.

The smart widget control functionality will also enable teams to add qualification scores as per the organizations requirement with option to specify weightage. It will also enable users to select specific information from a record to be displayed as a part of another record on basis of pre-defined fields. For instance, it will empower teams to source data from multiple records like leads, accounts, contacts, opportunities, contracts, campaigns, cases, offers, issues and requirements.

On the occasion DR. Manoj Kumar, Product Architect, CRMnext said, "The smart widget control functionality will allow customer facing teams to search data from a third party system and validate it on the CRMnext software, which will reduce data leakage and protect corporate information."

About CRMnext
CRMnext is a specialist Customer Relationship Management product company with focus on ultra-scalable installations. CRMnext team has proven track record of delivering High-Impact CRM solutions in their key practice vertical of Financial CRM, Banking CRM, Insurance CRM, Media CRM, Pharma CRM, Telecom CRM etc. Unlike commodity CRM, CRMnext has been widely recognized as a proponent of strategy driven implementations.

Know more about Cloud CRM Software by visiting to http://www.crmnext.com/

For more information on this press release visit: http://www.releasewire.com/press-releases/release-3.htm

Delhi, India -- (SBWIRE) -- 12/19/2013 -- CRMnext, #1 private cloud CRM software, helps to provide large organizations with a comprehensive 3600 view to help maximize cross sell potential and deliver amazing customer experience at all touch-points. The high impact CRM software will enable organizations to avoid hopping between multiple systems to capture customer information, by empowering them to view customer details on a single user-interface. It will also enable organizations to maximize the customer lifecycle value by providing a comprehensive view of the customer including its profile, product holdings, offers, opportunities, service requests etc. on a single screen.

The advanced CRM software by CRMnext will help to create an effective 360 customer view on a single platform by proving reliable and out-of-the-box integration capability with core systems, line of business systems and other back-office systems. This will enable the sales, marketing and customer service teams to collaborate easily by providing a comprehensive view of customers across different departments. It will allow customer facing teams to make lead qualification and service request process smarter and increase first time resolution rates.

On the occasion, Dr. Manoj Kumar, Product Architect, CRMnext said, "A comprehensive 3600 customer view will enable organizations to accelerate business processes, build long-term customer relationships, derive business intelligence and boost engagement center efficiency".

About CRMnext
CRMnext is a specialist Customer Relationship Management product company with focus on ultra-scalable installations. CRMnext team has proven track record of delivering High-Impact CRM solutions in their key practice vertical of Financial CRM, Banking CRM, Insurance CRM, Media CRM, Pharma CRM, Telecom CRM etc. Unlike commodity CRM, CRMnext has been widely recognized as a proponent of strategy driven implementations.

Know more about CRM Software by visiting to http://www.crmnext.com/

For more information on this press release visit: http://www.releasewire.com/press-releases/release-3.htm

CRMnext, #1commutable cloud CRM software releases advanced competition management functionality to help businesses maintain an advantage against competitors and incorporate winning strategies. It will ensure increased user adoption and productivity by enabling customer facing teams to easily capture all important details pertaining to competitors through a single interface.

Delhi, India -- (SBWIRE) -- 12/17/2013 -- CRMnext, releases advanced competition management functionality to help businesses gain advantage against competitors and create winning strategies. It will ensure increased user adoption and productivity by enabling customer facing teams to easily capture and track all important details pertaining to competitors through a single interface.

The new competition management functionality will help in increasing the sales team's win rate-by allowing them to effortlessly analyze competitors and make more effective offers to customers. It will enable teams to improve their marketing and customer strategies by empowering them to easily record the strengths and weaknesses of competitors. The smart tool will also allow representatives to slice and dice data to create ad hoc reports and dashboards that reflect the competitor's networking presence to develop smarter customer engagement strategies.

On the occasion, Dr. Manoj Kumar, Product Architect, CRMnext said, "The advanced competition management functionality will allow companies to capture all competitor information on a single platform, thereby helping teams to effectively cross-sell and upsell to increase revenue."

About CRMnext
CRMnext is a specialist Customer Relationship Management product company with focus on ultra-scalable installations. CRMnext team has proven track record of delivering High-Impact CRM solutions in their key practice vertical of Financial CRM, Banking CRM, Insurance CRM, Media CRM, Pharma CRM, Telecom CRM etc. Unlike commodity CRM, CRMnext has been widely recognized as a proponent of strategy driven implementations.

Know more about Cloud CRM Software by visiting to http://www.crmnext.com/

For more information on this press release visit: http://www.releasewire.com/press-releases/release-3.htm

CRMnext, #1 private cloud CRM software, releases advanced contract management functionality to simplify contract management by facilitating clear visibility for the details of records, thereby improving operational efficiency. It will ensure increased user adoption by enabling teams to easily access all important details pertaining to contracts and entitlements through a single interface.

Delhi, India -- (SBWIRE) -- 12/16/2013 -- CRMnext, #1 commutable cloud CRM software, releases advanced contract management functionality to simplify contract management by facilitating availability of contract details on a single click based on roles and permissions of the users. It will ensure increased user adoption and productivity by enabling teams to easily access all important details pertaining to contracts and entitlements through a single interface.

The advanced contract management software will enable sales representatives to pitch for a potential upsell by displaying actionable intelligence through data mining on a record's interface. This tool will also display all pertinent information ranging from approvals, contacts, activities, collaborations, documents, etc, that is linked to a specific Contract. It will also enable teams to ensure optimal service to customers by escalating overdue tasks or status updates through customized rules based on the service level agreements.

On the occasion, Dr. Manoj Kumar, Product Architect, CRMnext said, "Having the advanced contract management functionality in place will empower managers to efficiently view the history of changes made to each contract, track collaborations and view all open or closed activities, thus enabling them to take informed decisions."

About CRMnext
CRMnext is a specialist Customer Relationship Management product company with focus on ultra-scalable installations. CRMnext team has proven track record of delivering High-Impact CRM solutions in their key practice vertical of Financial CRM, Banking CRM, Insurance CRM, Media CRM, Pharma CRM, Telecom CRM etc. Unlike commodity CRM, CRMnext has been widely recognized as a proponent of strategy driven implementations.

Know more about CRM Software by visiting to http://www.crmnext.com/

For more information on this press release visit: http://www.releasewire.com/press-releases/release-3.htm

Delhi, India -- (SBWIRE) -- 12/13/2013 -- CRMnext, market leader #1 Commutable Cloud CRM Software releases advanced marketing resource management functionality to streamline and automate marketing campaign execution. It will enable marketers to easily manage growing volumes of marketing programs, materials and assets across geographies and businesses. The smart marketing resource management tool will help in facilitating control and distribution of brand assets, marketing collaterals, sales tools and communication templates.

The new marketing resource management tool will help in optimizing marketing investments by providing insights into past performance. It will help in increasing user adoption as it will provide an intuitive user interface for accessing all marketing material and campaign execution details. It will also ensure that the customer facing teams will remain updated on new developments and changes in print and media campaigns by creating shared content with custom tags to facilitate easy access. The smart marketing resource management tool will enable marketers to spend less time in organizing campaign assets and completely shift their focus on campaign success.

On the occasion, Dr Manoj Kumar, Product Architect, CRMnext said, "Having the advanced resource management functionality in place will help in increasing organizational efficiency by aligning marketing plans with business goals to make the best use of marketing resources, which will enable organizations to boost productivity and increase profits."

About CRMnext
CRMnext is a specialist Customer Relationship Management product company with focus on ultra-scalable installations. CRMnext team has proven track record of delivering High-Impact CRM solutions in their key practice vertical of Financial CRM, Banking CRM, Insurance CRM, Media CRM, Pharma CRM, Telecom CRM etc. Unlike commodity CRM, CRMnext has been widely recognized as a proponent of strategy driven implementations.

Know more about Cloud CRM Software by visiting to http://www.crmnext.com/

For more information on this press release visit: http://www.releasewire.com/press-releases/release-3.htm

CRMnext, market leader in financial CRM software, releases advanced customer self-service portal on cloud to deliver superior customer experience. It will enable customers to create new service requests, receive answers to their questions, complete transactions, and find solutions via the web on the fly.

Delhi, India -- (SBWIRE) -- 12/12/2013 -- CRMnext, market leader in financial CRM software, releases advanced customer self-service portal on cloud to deliver superior customer experience. It will enable customers to create new service requests, receive answers to their questions, complete transactions, and find solutions via the web on the fly. It will also allow customers to edit their profile details like alternate address, phone, email etc. The self-service portal will also allow customers to create a new purchase request online with a fast track fulfilment process.

The smart customer self service portal will empower service agents to resolve complaints at a faster rate by enabling monitoring of new cases, which are instantly captured on CRMnext. With the new self service portal customers will be able to track updated status of cases, thereby allowing them to verify that the resolution provided is matching expectations before closing a case. It will also provides customers with quick access to centralized solutions by ensuring that a 'Solutions database' is searchable through a secure login with pre-approved information for generic and popular queries. The portal will also provide customers with an easy-to-use interface as the self-service portal layout can be customized as per an organization's requirements to comply with company branding.

On the occasion Dr Manoj Kumar, Product Architect, CRMnext said, "The advanced self service portal will allow customers to get in touch with service agents at any point of time. This will empower the agents to solve customer queries, requests, cases at a faster rate, thereby boosting customer satisfaction and long-term retention, which will ultimate lead to increase in profits".

About CRMnext
CRMnext is a specialist Customer Relationship Management product company with focus on ultra-scalable installations. CRMnext team has proven track record of delivering High-Impact CRM solutions in their key practice vertical of Financial CRM, Banking CRM, Insurance CRM, Media CRM, Pharma CRM, Telecom CRM etc. Unlike commodity CRM, CRMnext has been widely recognized as a proponent of strategy driven implementations.

Know more about CRM Software by visiting to http://www.crmnext.com/

For more information on this press release visit: http://www.releasewire.com/press-releases/release-3.htm

CRMnext, commutable cloud CRM software, introduces advanced guided selling functionality to reduce customer churn and boost sales by enabling front-end sales teams with access to step-by-step information on product sales based on the customer queries and profile. It will enable businesses to efficiently display key information related to customers on a real-time basis, thereby empowering agents to make informed decisions and optimize rapport building, while executing a sales call script.

Vile Parle(E), Mumbai -- (SBWIRE) -- 12/10/2013 -- CRMnext, commutable cloud CRM software, introduces advanced guided selling functionality to reduce customer churn and boost sales by enabling front-end sales teams with access to step-by-step information on product sales based on the customer queries and profile. CRMnext will also display key information related to customers on a real-time basis, thereby empowering agents to make informed decisions and optimize rapport building, while executing a sales call script. The new guided selling functionality will enable sales representatives to offer the best products to customers, reduce cycle time, increase close rates and increase profit through effective cross-sell and upsell.

The smart guided selling functionality will enable sales agents to easily create call scripts, through which a series of questions with their associated answers can be displayed to ensure that valid information is available. It will also ensure a better win-rate, as scores can be accurately assigned to each answer for a call script. Based on a minimum total specified score, customer facing teams will be able to qualify leads at a faster rate. Also, with the field mapping functionality, sales reps can efficiently auto-populate details to the CRMnext records, thereby avoiding re-work and increasing efficiency.

On the occasion, Dr Manoj Kumar, Product Architect, CRMnext said, "Having an advanced guided selling functionality in place will help reduce customer churn and also empower the sales reps to adapt to the changing lifecycle of customers to offer the right product at the right time, which will in return help in increasing sales and boosting revenue".

About CRMnext
CRMnext is a specialist Customer Relationship Management product company with focus on ultra-scalable installations. CRMnext team has proven track record of delivering High-Impact CRM solutions in their key practice vertical of Financial CRM, Banking CRM, Insurance CRM, Media CRM, Pharma CRM, Telecom CRM etc. Unlike commodity CRM, CRMnext has been widely recognized as a proponent of strategy driven implementations.

Know more about CRM Software by visiting to http://www.crmnext.com/

For more information on this press release visit: http://www.releasewire.com/press-releases/release-3.htm

Delhi, India -- (SBWIRE) -- 12/06/2013 -- CRMnext, #1 commutable cloud CRM software releases advanced offer management functionality to boost cross sell and upsell. It will enable to create or upload offers based on multiple criteria and also tag it to a particular set of customer. These offers will be available in the customer 360 view, which will allow sales representatives to pitch the right product at the right time.

The new offer management tool will enable companies to accurately make available best-fit offers on the basis of multiple criteria. Offers can be created in various formats like html, pdf, etc. and made available in personalized printable formats to the customer facing teams. If a customer shows interest in the offer, it can be converted to a lead and assigned to the sales team. These offers can also be tagged to a campaign and tracked to analyze the conversion rates depending on the status of the offer.

"Targeting the right set of customers with a relevant offer based on their recent transactions, purchase pattern and behavioral tendency will help an organization to increase profits. The advance offer management functionality provides sales reps with real-time information about eligible offer for a particular customer so that they can efficiently cross sell and upsell. It also enables an organization to retain existing customers in the long run, by offering them products that they actually require", said Dr Manoj Kumar, Product Architect, CRMnext.

About CRMnext
CRMnext is a specialist Customer Relationship Management product company with focus on ultra-scalable installations. CRMnext team has proven track record of delivering High-Impact CRM solutions in their key practice vertical of Financial CRM, Banking CRM, Insurance CRM, Media CRM, Pharma CRM, Telecom CRM etc. Unlike commodity CRM, CRMnext has been widely recognized as a proponent of strategy driven implementations.

Know more about CRM Software by visiting to http://www.crmnext.com/

For more information on this press release visit: http://www.releasewire.com/press-releases/release-3.htm

Delhi, India -- (SBWIRE) -- 12/05/2013 -- CRMnext, # 1 private cloud CRM software releases advance HTML5 mobile sales platform to help sales teams access and update information on the go, thereby boosting their productivity. The smart mobile sales solution, will enable customer facing teams to access vital sales data in real-time through a unified customer view from anywhere in the world. It will also allow sales reps to capture leads, track appointments, tasks and convert them to potential customers at a faster rate, with the new easy to use mobile platform. It will also enable a 2-way SMSes capability to capture and update records in real-time for users.

The new mobile sales platform will provide a comprehensive 360 degree view of customers readily available on the go helping to improve sales processes by enriching collaborations and inviting constructive advice to help win opportunities. It will also help in increasing user adoption as this highly customizable mobile sales solution features an intuitive user interface, which will allow sales reps to easily view, create and update data. Also, the smart mobile solution will enable sales teams to hasten the follow-up process as the status of leads and opportunities can be updated from anyplace around the world with any mobile device.

On the occasion, Dr Manoj Kumar, Product Architect, CRMnext said, "Maintaining a customer-centric organization is a lot easier with a mobile sales platform. This will help in creating a long lasting relationship with customers, thereby increasing loyalty. Also, with the help of the smart mobile sales solution, customer facing teams can create and run mobile campaigns, which help to increase lead generation and hence, sales".

About CRMnext
CRMnext is a specialist Customer Relationship Management product company with focus on ultra-scalable installations. CRMnext team has proven track record of delivering High-Impact CRM solutions in their key practice vertical of Financial CRM, Banking CRM, Insurance CRM, Media CRM, Pharma CRM, Telecom CRM etc. Unlike commodity CRM, CRMnext has been widely recognized as a proponent of strategy driven implementations.

Know more about CRM Software by visiting to http://www.crmnext.com/

For more information on this press release visit: http://www.releasewire.com/press-releases/release-3.htm