Encino, CA -- (SBWIRE) -- 12/12/2011 -- Callbox, the largest business-to-business lead generation company in the world, is set to hire an additional 1,000 people next year, according to the company's 2012 action plan released today. All additional manpower will join the operation centers in the Philippines and Malaysia.

As a major player in the global outsourcing industry, plans also include the acquisition or building of additional facilities to support its growing operations. The move to expand is an important strategic development for the company as its customer base continues to spread across North America, Europe, and the Asia-Pacific markets. Callbox will open its doors to software developers, web/graphic designers, SEO specialists, marketing, and sales specialists.

Since its establishment in 2004, Callbox has grown over 50% annually on average, now employing 700 full-time staff worldwide, and this expansion initiative continues to increase its workforce to keep in line with its expanding market share worldwide. Rom Agustin, the company's CEO, is confident in the measured growing global demand for its Sales and Marketing BPO services and that these investments in the expansion initiative will secure a dynamic future for the company, bolster its commitment to deliver quality services, and provide a terrific boost to the local economy in creating both full-time jobs and infrastructure.

Callbox is headquartered in Los Angeles, California with satellite offices in the UK, Australia, Singapore, Malaysia, and its operations center in the Philippines.

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Encino, CA -- (SBWIRE) -- 09/26/2011 -- Callbox today announced the release of Pipeline CRM 3.0, the latest version of its proprietary customer relationship management software.

This new Pipeline CRM version features a redesigned user interface which now includes shortcuts to frequently used functions (e.g. View / Add Appointments, Update Accounts Status, Recently Viewed Items, etc.), reducing the number of clicks required to do certain tasks. It also includes a Global Search button which offers greater speed and flexibility for searching and filtering data (e.g. contact names, phone numbers, and addresses) and navigating the pipeline.

In addition, the new Pipeline CRM version incorporates ad spaces where Callbox clients can advertise their products and services to over five thousand Pipeline CRM users around the world. Other notable features include a Client List Editor which allows users to edit, or download their contact lists, and a Dataminer which provides access to Callbox's 20+ million global business contacts. Pipeline CRM 3.0 also features a Task Manage and an Agent Activity Log function which allows Callbox clients to monitor in real-time each call made by each agent assigned to their campaign.

Meanwhile, Callbox is working to add still more features to the currently existing ones. Some of the planned enhancements include options for synchronizing Outlook, Gmail, and Salesforce contacts and calendar, organizing notes and tasks (e.g. meetings, email exchanges, appointments, etc.) for each customer, and creating campaign result graphs and tables where clients can get a closer look at the effectiveness of each campaign in real-time. The future Pipeline CRM will also feature a mobile-friendly interface for mobile clients.

Pipeline CRM 3.0 was released in response to clients' evolving needs and feedback gathered through surveys, client meetings, and years of proactive customer interaction. The launching represents Callbox's ongoing commitment to delivering measurable and managed growth for each of its clients by giving them greater control over the sales process.

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Ultimo, New South Wales -- (SBWIRE) -- 06/20/2010 -- Callbox Sales and Marketing Solutions, the world's largest B2B lead generation company, announces the expansion of its Asia-Pacific (APAC) business operations to include the IT and Software Sales-and-Marketing Group.

From its Asia-Pacific business hub, the company has built-out presence in the high-growth countries of the region including Australia, New Zealand, Singapore, Malaysia, and Hong Kong. It currently provides sales and marketing services to over 200 small to enterprise clients in the areas of IT, Software, Financial, and Commercial Services, and other competitive markets.

For the last 3 years, Callbox has been extending its reach and aggressively expanding its current staff, to serve the sales and marketing operations of its clients across the Asia-Pacific region. By delivering high-value ROI on the services it provides, the company has quickly developed close business partnerships with key organizations in the outsourcing industry, scoring several industry awards for excellence.

These successes paved the way for the creation of a dedicated business department, the Asia-Pacific IT and Software Support Group. Staffed with over 100 sales and marketing professionals, this group is solely focused on serving the IT and Software industry client-base within the Asia-Pacific region. This expansion adds to Callbox's hundreds of support personnel that serve over one thousand clients worldwide.

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