Software that eases the challenge of collecting sales tax, By Diana DiBello

San Mateo, CA -- (SBWIRE) -- 07/29/2014 -- Why should mid/small market companies be concerned about sales tax? Companies are required to collect taxes in most states where they do business. What's so difficult—it's just an invoice amount times the rate, right? Actually, it is much more complex, particularly when you throw in the need for sellers to determine nexus and make sure the correct rate is used. Businesses using ERP systems often fail to ensure that their tax calculation and returns processes are handled properly. And when these processes are handled improperly, it exposes the company to assessment and audits and causes unhappy customers.

To minimize the risks and decrease the likelihood of a sales tax audit, compliance issues must be addressed by companies that are required to collect sales taxes. It is likely that most companies are filing returns and paying their fair share, but many taxpayers struggle with complex state by state requirements when it comes to sales tax.

Companies first need to determine if they are required to collect tax. This is called nexus and refers to the connection a company may have with a jurisdiction that allows the jurisdiction to require the company to collect sales tax. This hurdle can be minimal and is often a topic of debate between the jurisdictions and companies. The barrier to jurisdictions of requiring sellers to collect taxes may be easily overcome by having employees solicit in their jurisdiction or own property in their jurisdiction, among other activities. That doesn't even begin to look at the latest trend in states attempting to lower the hurdle even more with "click-thru" nexus laws aimed at requiring on-line retailers to collect the tax.

To read more visit: NetSuite Magazine (July 2014) - Tax Compliance, Simplified"

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An outsourcing solution takes the pain out of the process.

San Mateo, CA -- (SBWIRE) -- 07/29/2014 -- Have you ever tracked the time it takes to make check payments to your vendors, customers, and employees? Generating the payment is just the beginning. The bulk of the work is done when you print, assemble, sort, and mail those payments. Have you wondered about the alternative to doing all of this work internally? One solution is available from Piracle, which has developed a SOC 2 certified, Built for NetSuite solution that will take over the manual part of fulfilling your check payments.

Every business has a unique payment workflow and there is no "one size fits all" approach that can be adopted to ensure maximum efficiency across all organizations. That being said, the clear advantage of increased payment flexibility is that it leads to an increase in overall payment efficiency. Having sufficient accounts payable options at your fingertips ensures you can make your payments quickly within the appropriate payment cycle time. This will allow you to hold your funds until you are required to make your payments, while making sure you take advantage of appropriate payment discounts.

Piracle has been in business for more than 20 years, and three years ago built the solution on the NetSuite platform to extend payment flexibility to NetSuite users. The solution now allows for electronic payments in the form of ACH, EFT, wire transfers, and PayPal payments directly from your NetSuite account. Although businesses are transitioning to electronic payments, the majority of business-to-business payments are still made by check. Electronic payments are less labor intensive, but paying with MICR checks continues to make up the foundation of how we pay our vendors, customers, and employees.

To read more visit NetSuite Magazine (July 2014) - Efficient, Secure Check Printing"

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Mobile Timesheet and Expense Management with iPhone

San Mateo, CA -- (SBWIRE) -- 07/29/2014 -- Telecommuting is on the rise and more work is being completed when we are away from the office and on the go. Using just a smartphone and an Internet connection, many of our day-to-day tasks can be accomplished anytime, anywhere.

Mobile capabilities are particularly relevant to consultants and other professionals who are responsible for tracking project-related time and expenses on a regular basis. With NetSuite Version 2014 Release 1, we are excited to introduce the latest version of the NetSuite for iPhone app. This new version enables iPhone users to work with more record types, and offers mobile-specific time tracking and expense management capabilities.

Users can

- Create and submit time entries and expense reports after completing a job, directly upload images of receipts, view time entries on a timesheet/week basis, and more

- Manage business relationships with complete access to vendor and partner records, and create, edit and approve bills and purchase orders

- Track and maintain other important business information via custom record support, specifically search for any exposed custom record, use saved searches to access more NetSuite data, and create and update information without the need for prior configuration

- Upload any image from the device, such as a receipt photographed with an iPhone, as an attachment to any supported record.

To read more visit NetSuite Magazine (July 2014) - New Services Resource Planning"

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San Mateo, CA -- (SBWIRE) -- 07/29/2014 -- B2B ecommerce is one of the hottest trends in manufacturing and distribution, and CMP Corp. is staking its claim with an innovative website (http://www.cmpcorp.com), which includes an online product configurator that's driving new revenue and business reach.

A leading independent manufacturer and supplier of replacement compressor parts for HVAC and refrigeration equipment, CMP has relaunched its website with advanced ecommerce capabilities on NetSuite SuiteCommerce. A compressor configurator developed with NetSuite partners Centricity Systems and Intente enables buyers to complete entire orders online with automated order processing.

"The online configurator is a huge competitive advantage for us," says Adam Harper, director of administration at the Oklahoma City-based company, which has more than 3,000 customers in 95 countries. "Along with making more than 1,900 products available for sale online, the configurator is a key element in our strategy to fuel further growth with ecommerce."

With its focus on B2B ecommerce, CMP is meeting customer demand for fast, efficient, and secure online purchasing with B2C-like usability. B2B ecommerce is helping CMP and other manufacturers and distributors reach new markets and improve internal and customer efficiency by eliminating manual steps in phone, email, and fax orders.

To read more visit: NetSuite Magazine (July 2014) - NetSuite Magazine (July 2014) - CMP Corp. Fuels Business Growth with Ecommerce"

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Customer Case Study

San Mateo, CA -- (SBWIRE) -- 07/29/2014 -- Cleaning up the world's waste is a highly regulated, data-driven business. Mopping up the collection of wastes, gray water, and used fuel from cruise ships, oil tankers, and cargo carriers is an especially data-critical challenge. Waste recycling and disposal are governed by multiple international and regional regulations. So waste recyclers need real-time data to stay on top of everything from types of wastes arriving in port to waste transport and ultimate disposal. NetSuite customer Tratamiento Ecologico de Residuos S.A.DEC.V (TRAER) is a fast-growing marine waste recycling company that services big ships docking at any of 13 ports in Mexico and South America. Each year, TRAER expects to service 800 ships.

That means tracking a lot of data. The information that TRAER needs to run its business effectively includes things such as the types of wastes and volume, ship's owner and origin, services and equipment used, and the ultimate destination for disposal or reuse. The data is needed to meet government and international regulations as well as to forecast where equipment and other resources will be needed next, and to react rapidly to accidents or unexpected changes such as if one of TRAER's transport partners brings a load of waste to a recycling plant that has already closed for the weekend.

Until a couple of years ago, TRAER relied on each of its locations to enter data on incoming ships and their requirements into a spreadsheet, which went to the central office in Mexico City. Because the spreadsheets were often formatted differently and the systems weren't integrated, producing a company-wide report required days of manual work. "It was difficult to get all of the information together to report on what was happening. Every port manager had a different system for taking the information," says TRAER's founder Alejandro Trillo.

To read more visit: NetSuite Magazine (July 2014) - TRAER Keeps the World's Oceans Clean"

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San Mateo, CA -- (SBWIRE) -- 07/29/2014 -- NetSuite loves services firms. Services has been our largest vertical for years, representing both the growth of services in the global economy and NetSuite's commitment to the industry. We have achieved success with solutions that enable services firms to focus on client needs and satisfaction, while optimizing their own project profitability and resource utilization.

IT consulting firms help bridge the gap between the customers that have business areas they wish to automate, and the technology companies that enable the desired automation. A decade ago, most consulting firms fell into one of three categories:

1. Hardware/software resellers, with practices aligned around specific products.
2. Strategic IT consulting, working on long-term engagements often involving ERP implementations.
3. Staff augmentation or "body shops" offering IT resources to departments needing short-term staff or to smaller companies that don't need full-time IT.

To read more visit: NetSuite Magazine (July 2014) - The Evolution of IT Consulting Firms"

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by Brian Sommer

San Mateo, CA -- (SBWIRE) -- 07/29/2014 -- If you close your eyes for a moment, can you remember what your services world looked like in late 2008 and early 2009? It was a pretty dark space. Clients abruptly halted projects or drastically cut back spending on consultants. Your firm, if typical, probably canceled training, scaled back recruiting, froze wages, and made other moves to survive.

Today, the professional services world is changing once again in the recovering post-recession economy. But don't make the mistake of assuming that this economy is picking up right where the economy of 2008 left off. It's very different.

Service organizations now are seeing consultants who are more empowered and hungry to make up for lost time. The best and brightest in your firm want everything they've missed these last six or so years. They don't want to just restart their stalled careers— they want to get them to a point they would have been had the recession not occurred. They want to catch up on missed skills development and training. They want large salary increases and missed promotions. And if they don't get them from your firm, they will, to paraphrase Dear Abby, "seek true love elsewhere."

To read more visit: NetSuite Magazine (July 2014) - Reimagining Professional Services"

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Take Your NetSuite Skills to the Next Level! By NetSuite Magazine

San Mateo, CA -- (SBWIRE) -- 04/07/2014 -- Pre-Conference Training offers a unique opportunity to develop your NetSuite skills and knowledge. For two days in advance of the conference, you work with NetSuite experts and other users in comprehensive, hands-on classes designed to help you maximize your use of NetSuite. Choose from 11 different courses; five courses are new, especially for SuiteWorld 2014. Click on the link below to see the lineup:

To read more visit: NetSuite Magazine (March 2014) SuiteTraining News

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By Leslie Hand

San Mateo, CA -- (SBWIRE) -- 04/07/2014 -- Retail is in the midst of a transformation unlike any seen since the 1970s when chain retail first got serious about leveraging technology to electronically tabulate sales, automate sales analysis, and for reporting and planning. The former shift was driven both by consumer needs (suburban sprawl) and the new availability of technologies that addressed the challenges that hampered retail growth. Today's retail shift is driven primarily by three overriding factors — changing consumer behavior, consumer technologies, and globalization. One could argue that these factors have forced retailers into a position where they simply must leverage the latest and greatest technologies just to stay in the game, much less keep and win new customers with attractive brands armed to satisfy the customer.

To read more visit: NetSuite Magazine (March 2014) Cover Story: Reinventing Retail

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How to make sure your warehouse team is up to today’s challenges By Brian Hodgson

San Mateo, CA -- (SBWIRE) -- 04/07/2014 -- Companies trying to grow their top line and service their customers better are embracing the opportunities of ecommerce, marketplaces, and the "omnichannel." According to Wikipedia, the definition of omnichannel retailing is:

"Omni-Channel Retailing is the evolution of multi-channel retailing, but is concentrated more on a seamless approach to the consumer experience through all available shopping channels, i.e. mobile internet devices, computers, bricks-and-mortar, television, radio, direct mail, catalog and so on. Retailers are meeting the new customer demands by deploying specialized supply chain strategy software."

As outlined, retailers are meeting this demand with advanced and specialized supply chain software. Before looking at the software, it is important to understand the general requirements and impacts on a retailer's warehouse operation.

To read more visit: NetSuite (March 2014) Impact of Ecommerce & Mobile on the Warehouse

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By Max Ball

San Mateo, CA -- (SBWIRE) -- 04/07/2014 -- How well your call center software, phone system, and CRM are integrated can make or break your numbers. That's the implication of a recent Forrester Study which found that 52 percent of survey respondents say that they will abandon a purchase if they can't find a quick answer to their questions.

So without the close customer relationship that call center software tracks and fosters, your competition will be their next call. Satisfying customers has never been more imperative—or directly correlated with sales—as it is today. Managing those interactions and connecting them with CRM systems can boost sales and lead to more loyal customers, and delivers operational savings so significant they should be classified as an "unfair advantage."

Sadly, even in many large organizations such integration remains on IT wish lists. As Merchant Warehouse CTO Paul Vienneau explains, accumulating a variety of incompatible hardware and software-based communications tools over the years limits functionality and becomes very difficult to manage.

To read more visit: NetSuite Magazine (March 2014) - Four Ways to Achieve an "Unfair Advantage"

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Striving for perfection? Here are steps you can take today By Chad Collins

San Mateo, CA -- (SBWIRE) -- 04/07/2014 -- The Perfect Order is a term used to describe a complete, on-time, undamaged, and properly "documented," or compliant, order. Whether distributors are fulfilling direct to consumer or to big-box retailers, the demand of the Perfect Order remains the same.

Omnichannel retailing is the rapidly growing trend of providing the customer multiple channels (tablet, mobile, brick & mortar, contact center) from which to shop for any given transaction in the buying process. For example, a customer may buy from a tablet, pick up through the store, and initiate a return through a mobile device. The main idea is that any step of the buying process can be conducted multiple ways while all customer data is held in a single location.

What Does This Mean for Distributors and Ecommerce Companies?

To read more visit: NetSuite Magazine (March 2014) - Fulfilling the 'Perfect Order' in Omnichannel Retail Distribution

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Today’s analytic tools put power into the hands of retailers By Southard Jones

San Mateo, CA -- (SBWIRE) -- 04/07/2014 -- From the smallest boutique to a hundred-billion-dollar big box store, the retail industry represents more than $4 trillion in sales and hundreds of thousands of online and offline businesses. Burdened with bare-bones margins, retailers have for years leveraged data and analytic tools to survive in a competitive environment. Here are five tips to help you win sales by better understanding your customer using data analysis and business intelligence (BI) software tools.

Data is like a natural resource—you must tap and refine it to make it useful.

The retail industry runs on data. To operate a store successfully, a manager needs, among other things, to know the store's target customers, demographics, and neighborhood competitors; be able to adjust prices swiftly to balance inventory and gross profit; and order the right products in the right quantities. Online retail business is even more data-centric; retailers must know customer acquisition cost, customer lifetime value, and customer shopping attributes.

To read more visit: NetSuite Magazine (March 2014) - 5 Tips for Retail Success with Analytic Tools

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By Cindy Jutras and Jim Brown

San Mateo, CA -- (SBWIRE) -- 04/07/2014 -- The manufacturing industry is undergoing one if its most significant transformations in decades. The years of industrialized nations gaining significant economic advantages from shifting production to low-cost, developing nations are coming to an end.

Manufacturers are turning to systems and automation to help them take advantage of the manufacturing transformation. Enterprise systems are enabling the transformation much the same way Enterprise Resource Planning (ERP) played a significant role in streamlining and re-engineering manufacturing enterprises in the 1990s.

As the bar is raised on expectations from today's manufacturers, both ERP and Product Lifecycle Management (PLM) can play a significant role in helping companies stay ahead or leapfrog their competition.

To read more visit: NetSuite Magazine (March 2014) - A Guide to Manufacturing Transformation

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By NetSuite Magazine

San Mateo, CA -- (SBWIRE) -- 04/07/2014 -- Ibex is renowned for its unique line of high-quality outdoor clothing crafted from fine merino wool sourced from New Zealand, Europe, and the United States. And now Ibex is gaining recognition for innovation and excellence in omnichannel retail as well.

Based in White River Junction, Vermont, Ibex has seen its order volume soar 82 percent since upgrading to NetSuite from a custombuilt webstore and an on-premise Sage MAS 200 ERP system in August 2011. It has improved warehouse efficiency 300 percent, grown revenue 37 percent, and has done so with relatively the same size warehouse and customer service staff as before.

Behind those gains, Ibex is delivering to customers a superior omnichannel experience, with purchasing through its SuiteCommerce-based www.ibex.com website, nearly 500 retailers in North America, and two Ibex physical stores in Boston and Seattle that run the NetSuite pointof- sale (POS) system. The single, integrated solution has given the 70-person company new capabilities to deliver a commerce experience as seamless as its wool fabrics.

To read more visit: NetSuite Magazine (March 2014) Ibex: Seamless Wool, Seamless Commerce

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By NetSuite Magazine

San Mateo, CA -- (SBWIRE) -- 04/07/2014 -- Christian Cranmer's fascination with military antiques was a childhood hobby that led to a wildly successful business, and ultimately TV stardom.

Cranmer is the founder of International Military Antiques and co-star of Family Guns, a National Geographic Channel reality show featuring him and his son, Alex Cranmer. Christian's love of military history has led him around the globe in a career as the largest retailer of military antiques and collectibles in the world. But with a business that sells everything from WWII-era Jeeps to 17th century bronze cannons to German uniform cuffs, growth and celebrity required software that could handle that success.

Based in Gillette, New Jersey, International Military Antiques evolved from a store run out of the Cranmer's garage to one with three warehouses and 60,000 square feet of storage space for its military goods collected from around the world. When the company launched an e-commerce operation in 2004, it saw explosive growth. The company wasn't ready for the influx of orders.

To read more visit: NetSuite Magazine (March 2014) International Military Antiques and NetSuite Close Ranks Against Inefficiency

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NetSuite Magazine (July 2013 Issue) - The Future of Professional Services - What will propel the best firms? By Brian Sommer

San Mateo, CA -- (SBWIRE) -- 08/07/2013 -- The way that professional services are marketed, sold, evaluated, and engaged is undergoing a profound client driven transformation. Social media, brand image, recommendations, and demonstrable expertise have emerged as key factors that can make or break a success. Is your services team leading the charge or lagging behind?

To read more visit:NetSuite Magazine (July 2013) - Cover Story

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