Making customer service in IT and tech support a priority since 1985

Jacksonville, FL -- (SBWIRE) -- 10/06/2015 -- Converged Communications is pleased to announce its 30th anniversary of business in the Jacksonville, Florida region, providing IT management services to small- to medium-sized companies.

"Technology has changed significantly in the past 30 years," says President Steve Stephens. "Although we didn't know it then, 1985 was the launch of the desktop publishing revolution. That was the year when PageMaker became available on Macintosh computers. The following year, Compaq released the first computer to use Intel's new 80386 chip, which meant that a personal computer could have the same speed and power as older mainframes. Since then, technology has advanced significantly every year. It will be very interesting to see how much changes over the next 30 years!"

Here is what Joe Provenza, chief information officer for Flagler College has to say about Converged Communications: "You have assembled a great team and the company radiates professional expertise alongside personal care for their customers. This is rare. I greatly appreciate all that you do for Flagler College."

Another customer, Bob Speight, says the following: "Thanks again for all of your efforts in making things work in the chaotic situation that was the move days. I sincerely appreciate the extra efforts that you personally did to make it work (especially when we were changing the rules in midstream)! I have to say that every wire both phone and data worked perfectly, zero errors! That is a testament to you and your employees."

About Converged Communications
Converged Communications has installed business phone systems since 1985, specializing in VoIP systems. The company has partnered with several leaders in industry technology, including Avaya, Mitel, Cisco and Panterra. Company engineers and technical support provide managed IT services, keeping up with the ever-growing increases in technological advances, including cloud virtualization solutions to protect client data.

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Jacksonville, FL -- (ReleaseWire) -- 02/02/2015 -- Thirty years ago John Humphrey recognized a need in the communications industry and took the lead in the Jacksonville area emerging-technologies businesses. He went on to build a team of dedicated specialists with a focus on quality service and customer support. His company, Converged Communications, remains the industry leader in network technology.

"Technology continues to evolve and our commitment is to utilize technology to provide our client's a competitive advantage," said John Humphrey, Founder and CEO of Converged Communications.

In the years since Converged Communications was founded, great strides have been made in network technology. From the first PC's, connected via Local Area Networks (LANs), to wireless connections, to Wide Area Networks (WANs), Converged Communications has always been immersed in the latest technologies.

With the arrival of WANs came an immense amount of data exchange, which created a need for special business services. Converged Communications supports companies who want to focus on what they do best with their managed IT services their specialists the lead on WAN maintenance.

Twenty years ago, the introduction of the World Wide Web brought new technologies to businesses and the public. These technologies grew and developed into services like Voice Over IP and Offsite Data Storage, which Converged Communications provides along with its IT Support Systems.

"Our goal to put customers first has driven us to offer the latest in technology to our business clients," said Humphrey. "We provide quality, along with cost-effective solutions, to help our customers succeed."

Visit http://www.convergedcommunications.com for more information about our services and a free technology consultation to help you get started.

About Converged Communications
Converged Communications was created in 1985 when John Humphrey recognized a glaring deficiency in the industry. Business customers required leading-edge technology, quality service, and customer support. Since 1985, we have built a team of highly professional engineers and technicians who support our customer base. This team of dedicated specialists has earned respect in the marketplace as a truly innovative leader in technological business solutions.

At Converged Communications, we are serious about our responsibility as your technology partner and understand that we play a major role in your success.

Contact:
Converged Communications
Contact Name: Steve Stephens
Number: 904-886-0080

For more information on this press release visit: http://www.releasewire.com/press-releases/release-3.htm

Converged Communications, provides tips for businesses to understand how managed IT services helps save time and money.

Jacksonville, FL -- (ReleaseWire) -- 10/02/2014 -- All businesses experience the occasional problem. Unfortunately, when that happens, it's often an IT issue. Managed IT solutions in Jacksonville, FL, http://convergedcommunications.com/managed.html, helps businesses with any IT problem they may have and enable them to operate more smoothly and efficiently in different ways.

Here's some tips we provide to help businesses understand what managed IT services can do for them:

1. Install services on your company's computers that allows technicians to fix computer issues and offer assistance for installing software and hardware.

2. Helps to enhance a business' IT performance, which boosts productivity and increases the businesses' profit margin because they will no longer lose hours devoted to managed IT.

3. Provide a consultation to ensure the proper equipment or software is installed within the company.

4. Never again will a business have to waste time fixing IT issues. With IT managed service Jacksonville FL providers, http://convergedcommunications.com/managed.html, businesses benefit from peace of mind and can then concentrate on running the business. Most of the clients we help are surprised when they are able to devote their time to making more money and increasing the marketability of their services instead of putting out IT fires.

5. Help businesses keep up with the most cutting-edge technology so they can acquire and offer new services before their competitors.

Along with tips on how managed IT helps businesses, there are numerous reasons to take advantage of online backups provided by IT managed services in Jacksonville, FL:

1. It virtually eliminates manual labor. With services for managed IT, the back up or a business' data happens automatically or users can back up files with no effort.

2. Restore files easily. If anyone within the organization accidentally delete something important, then it can be restored easily.
Our clients report many benefits with hiring outsourcing help for managed IT services in Jacksonville, FL. Some of the reasons they contact us include:

- Reduces costs of operation, hardware, transportation and services
- Easier to integrate new processes
- Better support and service availability without hiring more employees
- A more reliable budget for IT services
- Cutting-edge technology with improved security
- Easier to adapt to changes within the business
- IT employees can better focus on the business at hand

Visit http://www.convergedcommunications.com for more information about our services and for a free technology consultation to get started.

About Converged Communications
Converged Communications was created in 1985 when John Humphrey recognized a glaring deficiency in the industry for leading edge technology, quality service and customer support. Since 1985, we have built a team of highly professional engineers and technicians who support our customer base. This team of dedicated specialists has earned the respect of the market place as being a truly innovative leader in business solutions.

At Converged Communications we are serious about our responsibility as your technology partner and understand that we play a major role in your success.

Contact

Converged Communications
Contact Name: Steve Stephens
Number: 904-886-0080
Address: 6316 Greenland Road
Jacksonville, FL 32258
Web: http://www.ConvergedCommunications.com

For more information on this press release visit: http://www.releasewire.com/press-releases/release-3.htm