S&N is commited to first class customer service

Beverly, MA -- (SBWIRE) -- 12/10/2014 -- Many companies hold themselves out as superior in providing excellent customer service. And many are. But, in the majority of cases, a company's customer service staff only takes action when a customer calls in with some type of problem that requires a knowledgeable company representative to provide a "fix." S&N Debt Solutions, however, has turned customer service into a brand new way of thinking.

Nicole Morgan, president of S&N said this: "Our clients have reacted positively to our outbound customer service calls. Actually, our clients, in addition to being very grateful to our customer service staff for reaching out, are also expressing complete surprise that we are calling them to offer further assistance. And they really want to talk with us."

Helping clients to become financially independent takes as much effort by the S&N customer service team as it does by the client. This personal service throughout the entire period of rebuilding an individual's financial life cements the bond between client and company. Nicole put it this way: "Our clients are learning the harsh reality of owing high amounts of debt on their credit cards. They are not unique, but many are feeling that they are alone in the struggle. Frequently, they have no one to talk to about their financial situation. S&N is not just a shoulder to cry on. We are committed to our clients."

Few companies have adopted such a strong commitment to customer service. S&N views their commitment as a serious long-term collaboration between the company and its clients. Nicole notes, "When I attend customer service staff meetings, I hear many stories about how good people are finding it difficult to cope with paying off high credit card balances. Our customer service staff wants our clients to know that things are not hopeless. Many of our staff, on an emotional level, take things home with them. That's true commitment."

S&N values customer service training, and it spends the requisite time to teach members of the customer service team what it takes to provide it. Nicole said, "Our new customer service module develops each customer service representative into a counselor, facilitator, and financial educator. Our clients know they are treated with respect and that we honor their difficult situation."

To maintain a high standard of customer service, S&N rewards its customer service people well by providing an enhanced career path within the company. The company will be announcing further details about why S&N could become one of the foremost companies to work for in the United States. Nicole Morgan said that "even though we are a relatively small company, benefits-wise we want to act like a Google, Amazon, or Facebook!"

About S&N Debt Solutions
S&N Debt Solutions is one of the leading unsecured and credit card debt settlement companies in America. Since its inception, S&N has focused on providing its clients with an unparalleled program that allows individuals to pay-off unsecured and credit card balances for negotiated amounts, frequently 50% less than what they owe.

http://debtsettlementnegotiations.com/

In addition, S&N is committed to educating their clients about budgeting, money management, and savings. S&N has produced a financial literacy section on their website that helps and motivates their clients to turn their financial lives around.

About Liberty Publishing
Liberty Publishing has been providing cutting-edge content to financial institutions, financial advisors, CPAs, insurance professionals, real estate agents, and fee-only financial planners for over three decades.

Written by,

M. Jeffrey Rosen
Liberty Publishing, Inc.
800-722-7270 ext 122

For more information on this press release visit: http://www.releasewire.com/press-releases/release-3.htm

Consumer credit card debt is an important component of the American economy and the Fed has released its latest figures.

Beverly, MA -- (SBWIRE) -- 11/18/2014 -- S&N Debt Settlement (S&N), after reviewing the 2014 Federal Reserve Statistics, acknowledges a growing burden of excessive credit card debt. The latest statistics indicate that Americans have charged nearly $855 billion* to credit cards and that amount seems to be rising.

S&N has asked these compelling questions: how much of this credit card debt can be repaid? And, how long will it take most Americans to repay their credit card debt?

The answer is astonishing, especially if a person pays the minimum due each month. Ready for this? How about decades, meaning 20 to 30 years to pay off the balance on a credit card if only the minimum is paid each month. But what about that minimum: are consumers actually being encouraged to pay the minimum amount each month by the companies that issue credit cards?

S&N's experience indicates that consumers that pay only the minimum amount each month have been relegated to the category of the "working poor," and they have very little knowledge about the amount of interest they will pay over the decades to come. The credit card issuers continue to make enticing offers that encourage people to acquire more debt. And like any addiction, it is the consumer who is chastised and often criminalized.

Many consumers—so frustrated and anxious about how high their credit card debt is—have all but given up. One action they can take is to declare bankruptcy, but the stigma of a bankruptcy, not to mention the cost, makes people avoid this option.

There is another course of action, called "debt negotiation and settlement," which has become a popular choice with many people because it allows them to become debt free in 24 to 36 months.

Nicole Morgan, President of S&N Debt Solutions, said this, "The people who are really suffering through the credit card debt crisis are the ones who can only pay the minimum amount each month. Their lives are at a permanent standstill, because for many, they will never get out of debt. We fundamentally help consumers that are experiencing legitimate financial hardship."

It is easy to blame those who have overspent on frivolous and unnecessary products and/or services. They certainly have violated some of the sacred laws of financial planning, but should they shoulder all of the responsibility?

Nicole Morgan explained how the program S&N offers stacks-up against bankruptcy or paying the minimum credit card amount for 20 to 30 years. Nicole said this: "The first option, bankruptcy, is certainly an alternative, but the legal costs can often be higher than expected. And the second option, paying over decades, is a form of indentured servitude to the credit card companies."

About S&N Debt Solutions
S&N Debt Solutions is one of the leading unsecured and credit card debt settlement companies in America. Since its inception, S&N has focused on providing its clients with an unparalleled program that allows individuals to pay-off unsecured and credit card balances for negotiated amounts, frequently 50% less than what they owe.

S&N's mission is to help hard working Americans who have suffered during this financial crisis of high unemployment and lower wages to regain financial independence. http://debtsettlementnegotiations.com/

Written by,

M. Jeffrey Rosen
Liberty Publishing, Inc.
800-722-7270 ext 122

For more information on this press release visit: http://www.releasewire.com/press-releases/release-3.htm