The product of company's close attention to customer feedback, new dashboard includes features frequently requested by both enterprise and agency customers, Chatmeter reports

San Diego, CA -- (SBWIRE) -- 02/02/2015 -- Chatmeter, a leading online brand management and search engine optimization service, announced the availability of an all-new version of the dashboard for the company's flagship product. The new 2.0 version of the brand management dashboard incorporates a number of frequently requested features and improvements, including enhanced enterprise functionality. Chatmeter launched in 2009 as the first local brand management platform on the market and since then has reported on more than 100,000 local storefronts, along with millions of online reviews, social media mentions, blog posts, and other brand-related online activity.

"We've been listening closely to our many customers, and we're proud to announce that a major new version of the Chatmeter dashboard is now available," Chatmeter representative Collin Holmes stated, "Enterprise users are going to enjoy the revamped roll-up reports and improved data granularity, and our white-label partners are going to find plenty to get excited about, too."

Thanks to the democratizing power of the Internet, individual customers today can influence companies' brand identities to an extent that would previously have been unthinkable. Savvy marketers therefore understand that it is critical to engage with consumers when they post online reviews, mention companies on social media, or otherwise communicate in ways that can ultimately affect levels of business.

Chatmeter was founded to help simplify this often-difficult task by given marketing professionals and others unprecedented access to brand-related online activity at the local level. The sophisticated chatmeter platform collects reviews, social media mentions, and other online data points that are relevant to a particular brand, with powerful tools analyzing and relating this information to particular, local storefronts and markets.

This more granular and locally relevant approach to brand management gives marketers far more leverage compared to alternatives that only address the issue in a general way. With continuous access to brand-related data in localized form, marketing professionals can quickly discover the storefronts or franchises where the greatest improvements are needed, instead of being forced to sort through piles of undifferentiated information. The Chatmeter platform also includes highly effective search engine optimization tools that provide a similarly local perspective on the pursuit.

The newly released, upgraded Chatmeter dashboard makes the platform even more powerful and valuable. Enterprise-scale chatmeter customers will find that thoroughly revamped roll-up reports and the availability of more granular data throughout the system will make it even easier than before to focus in on those local presences that need the most attention. Agencies that use Chatmeter in white-label form to do targeted brand management for their own customers will find that a number of improvements based on their feedback make the platform an even better fit for these purposes, too, allowing them to easily add valuable, revenue-generating services to existing accounts.

The brand-new 2.0 version of the dashboard is available immediately to all Chatmeter customers. Those interested in finding out what Chatmeter has to offer can easily schedule free consultations and brand analysis at the Chatmeter website.

About Chatmeter
Since 2009, Chatmeter has provided the power of truly local brand management and SEO to enterprises, chains, franchises, agencies and others who benefit from more local and granular data and reporting.

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With the help of these tools, large agencies and retailers find they are better able to cost-effectively manage their marketing analytics, reports Chatmeter

San Diego, CA -- (SBWIRE) -- 12/23/2014 -- Chatmeter announces the launch of new online tools designed to further the company's mission of helping agencies and retailers with multiple locations monitor and improve their reputation and online presence. This update to the chatmeter platform changes the game, helping clients cost-effectively manage their marketing analytics across all locations. When making use of these cost-effective tools, marketers find it easier to devise and execute their reputation management and local SEO strategy, tailoring it specifically to each business, industry, and local market they serve.

"Clients find the information obtained through the chatmeter platform to be very helpful, as it provides steps a business can take to improve the reputation, presence, and ranking of every one of their locations. Review management, social media analytics, local listings management, and competitor monitoring provide this information, and several other areas are also monitored by the service. Retailers and agencies find their business improves in every area with the use of the service," Collin Holmes, spokesperson for Chatmeter, states.

Review management continues to be a concern of many. Chatmeter takes charge of monitoring stores on a daily basis and, when new content is discovered, an alert is sent to the business. Furthermore, the company benchmarks stores against the local competition to determine where improvements need to be made in a market. Businesses find this to be helpful because it allows them to meet the needs of clients before their rivals do.

Holmes explains that review management, when combined with social media analytics, benefits a business in a variety of ways. Many consumers turn to social media to express their feelings about a company, yet not all do. Making use of both tools enables the business to monitor Internet activity in a variety of locations. The more information clients have, the better able they are to make changes based on the needs of their market.

Chatmeter offers a wide range of service, along with those mentioned above. Local SEO rank tracking provides data about a specific location in one place, while allowing the business to access historical rankings to determine the value of various keywords. Workflow management assists clients who wish to improve their local SEO efforts and reputation for a particular location. Tasks may be managed directly in the Chatmeter dashboard.

"Visit Chatmeter to learn more about how the newly launched tools benefit a wide range of businesses. A company cannot afford to fall behind in any area, thanks to increased competition in the marketplace. Chatmeter works to ensure their clients do not experience this, by constantly updating their offerings to meet the needs of an ever changing market," Holmes declares.

About Chatmeter
Chatmeter, established in 2009, helps major brands across the country and has now reported on more than 200,000 locations. The first Local Brand Management (LBM) platform, Chatmeter assists large agencies and franchises with numerous locations who want to measure their marketing effectiveness, so changes can be made where needed. The service accomplishes this by measuring the online market effectiveness of each agency or franchise location, analyzing reputation and online visibility along with performance as compared to other local competitors, and then provides personalized recommendations for improvements to be made. Daily email alerts and a simple dashboard facilitate this process, and, with the help of this information, marketers learn where to focus their efforts.

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