Mainline Leverages Profiler Suite First to Assess Customer Environments, Then to Manage Physical and Virtualized IT Resources to Maximize Operational Efficiency

Dallas, TX -- (SBWIRE) -- 11/23/2009 -- Tek-Tools Software, a leading provider of IT infrastructure and data center management software solutions, today announced that Florida-based Mainline Information Systems, Inc., an IBM Premier Business Partner and leading national provider of IBM servers, storage, software and services solutions, has become an authorized reseller partner. Mainline leverages Tek-Tools Profiler Suite's powerful monitoring and reporting capabilities to assess performance and capacity utilization in customers' complex IT environments. Under the terms of the agreement, Mainline will also resell Profiler to help customers gain visibility of all physical and virtualized IT assets. Such visibility enables customers to proactively manage, maintain and optimize IT resources for maximum operational efficiency.

Customers turn to Mainline to assess and improve performance and utilization of server and storage assets. The recommended solution may be to reconfigure, replace or virtualize storage and server assets or some combination of all three. Regardless, any IT environment requires a comprehensive monitoring and reporting solution such as Profiler Suite to maintain optimum performance and utilization. Mainline offers comprehensive technology solutions to meet the data center demands of businesses across all industries. Together with the Profiler Suite, Mainline offers unique, cost effective data center solutions complete with a way to monitor and manage every component of the infrastructure from a single console.

"The comprehensive nature of the Profiler Suite provides us with a way to evaluate even the most complex IT environments and understand the interdependencies of various IT resources – servers, storage, backups and applications," said Bill Colestock, vice president of System Storage Sales for Mainline Information Systems. "Armed with this information, our solution recommendations are based on our analysis of real-time and historical data, which ensures that we provide our customers with innovative and unique solutions to overcome the daily challenges of designing, building, maintaining, and troubleshooting complex IT environments."

"We are excited to further expand our global reach through this reseller agreement with such a well-respected solution provider as Mainline that is creating comprehensive data center solutions combining physical and virtualized servers and storage to customers around the world," said Tek-Tools Chief Operating Officer Cindy Whitley. "As virtualization becomes ever more common for optimizing resources in today's data centers, enterprises require an ability to manage both physical and virtualized IT infrastructure components from a single console and that's exactly what they get in Profiler."

About Mainline Information Systems, Inc.
Founded in 1989, Mainline began by offering information technology solutions and consulting in the IBM midrange markets. Since then, it has become an IBM Premier Business Partner and global provider of information technology and business solutions with more than 600 employees nationwide. Headquartered at 1700 Summit Lake Drive, Tallahassee, Florida 32317, Mainline provides solutions throughout the United States, Puerto Rico, Canada, Brazil and Mexico. The company may be reached by phone at 850.219.5000 and on the Internet at http://www.mainline.com. For more information about this solution, call a Mainline account representative or call Mainline directly at 866.490.MAIN (6246).

About Tek-Tools
Tek-Tools Software, Inc. is a leading provider of IT infrastructure and data center management software solutions serving customers from the Fortune 50 to the Fortune 5000 across every major vertical market. Its flagship Profiler Suite delivers end-to-end visibility and specific actionable insights on the entire IT infrastructure enabling proactive IT infrastructure management in support of critical business operations. The company is privately-held with offices in the U.S., the U.K. and India. For more information, visit http://www.tek-tools.com or call (972) 980-2890.

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Tek-Tools Storage Profiler Integrates with LSI Systems to Deliver Comprehensive Visibility into Physical and Virtual Environments for Increased Operational Efficiencies

Dallas, TX -- (SBWIRE) -- 10/21/2009 -- Tek-Tools Software (www.tek-tools.com), a leading provider of IT resource management software solutions, today announced that its storage resource management software, Storage Profiler, now integrates with LSI Engenio storage systems to provide in-depth monitoring and reports. Together, LSI and Tek-Tools are making it easier for customers to proactively manage, maintain and optimize storage in both physical and virtual environments.

The continued relationship and extensive research and development work between Tek-Tools and LSI bolster the company's ability to deliver a solution that helps customers optimize their storage environments and gain greater visibility into every component of the IT infrastructure. Storage Profiler is part of Profiler Suite, Tek-Tools' comprehensive suite of IT resource management solutions that includes modules for managing physical and virtualized storage, servers, backups and applications. By integrating Storage Profiler with Engenio storage systems, Tek-Tools and LSI have created a solution that enables users to easily obtain in-depth performance and capacity utilization information on their Engenio storage systems from the same management console that monitors and serves up in-depth reports on every component of the IT infrastructure. Storage Profiler now has the ability to:

• Proactively alert customers to potential issues by analyzing storage systems for hotspots and bottlenecks;
• Identify IT health and service needs before they become critical;
• Regularly collect critical support and diagnostic information, including asset, configuration, health and performance data;
• Enhance customer service by ensuring data is quickly delivered to support personnel assisting a customer when an issue arises;
• Optimize staffing for storage system support; and
• Facilitate end-to-end data path mapping for root cause analysis.

"The key to our growth and success is continuous reinvestment to expand and enhance the Profiler Suite," said Tek-Tools Chief Operating Officer Cindy Whitley. "Our customers can manage every critical component of their IT infrastructure from a single console. We're excited about the opportunity to bring the powerful benefits of Storage Profiler to our channel partners and the very large installed-base of OEM systems based on LSI Engenio storage technology."

"LSI Engenio storage systems are trusted by many of the world's leading external storage OEMs to deliver the superior performance and reliability needed to meet end-customers' most demanding storage requirements," said Vic Mahadevan, vice president, product marketing and management, Engenio Storage Group, LSI. "Through our joint development work with Tek-Tools, customers now have access to enhanced monitoring and reporting capabilities that help them optimize storage performance and manage physical and virtual environments more efficiently."

LSI Engenio storage systems are available through major OEM customers. More information on the LSI Engenio product family is available at http://www.lsi.com/storage_home/products_home/external_raid/index.html.

About Tek-Tools
Tek-Tools Software, Inc. is a leading provider of IT resource management solutions serving customers from the Fortune 50 to the Fortune 5000 across every major vertical market. Its flagship Profiler Suite delivers end-to-end visibility and specific actionable insights on the entire IT infrastructure enabling proactive IT infrastructure management in support of critical business operations. The company is privately-held with offices in the U.S., the U.K. and India. For more information, visit http://www.tek-tools.com or call (972) 980-2890.

For more information on this press release visit: http://www.releasewire.com/press-releases/release-3.htm