Financial outcomes and Reservations KPIs dominate the “Top 25 Hotel KPIs of 2010”. The report presents in detail KPIs such as: “$ Cleaning cost per room”, “$ Gross operating profit per available room (GOPPAR)” and “% Internet bookings”

Melbourne, VIC -- (SBWIRE) -- 09/06/2011 -- smartKPIs.com, the world's largest source of thoroughly documented Key Performance Indicator (KPI) examples announces that Financial outcomes and Reservations KPIs dominate the "Top 25 Hotel KPIs of 2010". The report presents in detail KPIs such as: "$ Cleaning cost per room", "$ Gross operating profit per available room (GOPPAR)" and "% Internet bookings", among other KPI examples reviewed by the smartKPIs.com research team. "Top KPIs of 2010? is a collection of research reports discussing the most popular KPIs of 2010 across functional areas and industries. smartKPIs.com is an expert in the field of performance management and measurement, researching the use of KPI based performance management systems in practice around the world.

The "Top 25 Hotel KPIs of 2010" report provides insights in the state of public service performance measurement today by listing and analyzing the most visited KPIs on smartKPIs.com in 2010. It is part of the "Top KPIs of 2010" series of reports and a result of the research program conducted by the analysts of smartKPIs.com in the area of integrated performance management and measurement. smartKPIs.com hosts the largest catalogue of thoroughly documented KPI examples available today and representing an excellent platform for research and dissemination of insights on KPIs and related topics. The hundreds of thousands of visits to smartKPIs.com and the thousands of KPIs visited, bookmarked and rated by members of this online community in 2010 provided a rich dataset, which combined with further analysis from the editorial team, formed the basis of these research reports.

A KPI is a selected indicator considered key for monitoring the performance of a strategic objective, outcome, or key result area important to the success of an activity and growth of the organization overall. The use of KPIs by hotels and other accommodation facilities is facilitated by the availability of data and the actionable intelligence it provides. KPIs such as $ RevPAR (Revenue per available room), $ Average Daily Rate and % Occupancy are well-known and hotels from around the world monitor them with ease, as facilitate by reservation and hotel management systems.

Centered around the Hotel KPIs that in 2010 received the highest number of visits on smartKPIs.com, the Top 25 Hotel KPIs of 2010 report contains in addition to KPI names, a detailed description of each KPI, as documented in smartKPIs Premium, the premium content section smartKPIs.com. While dominated by financial outcomes and reservations KPIs, other popular KPI examples come from categories such as occupancy, service and customer feedback:

1. $ Cleaning cost per room

2. $ Gross operating profit per available room (GOPPAR)

3. % Internet bookings

4. $ Revenue per available room (RevPAR)

5. # Guests per employee

"The Top 25 Hotel KPIs of 2010 report is a synthesis of what smartKPIs.com is all about: it forms an overview of how Hotel KPIs are used in practice today, by combining input from the online community with analysis and insights from our research team. By discussing the use of KPIs today, presenting the best practice in documenting them and listing the most popular KPIs of 2010, the Top KPIs of 2010 series of reports are valuable resources in promoting the informed use of KPIs or refreshing the existing performance measurement and management practice in any organization." said Aurel Brudan, the Performance Architect of smartKPIs.com.

About smartKPIs.com
http://www.smartkpis.com is the leading online platform for performance management knowledge integration, hosting the largest database of thoroughly documented KPI examples available on the web today. It offers high quality resources and collaboration functionality for the community of members, assisting them in making smart decisions regarding their performance management initiatives. Registration is free and enables research, learning and interaction as part of a growing community of members from over 190 countries and territories. smartKPIs.com is operated by eab group, an innovative research driven provider of integrated performance management solutions, based in Melbourne, Australia.

For more information on this press release visit: http://www.releasewire.com/press-releases/release-3.htm

Claim processing and Policy sales KPIs dominate the “Top 25 Insurance KPIs of 2010”. The report presents in detail KPIs such as: “# Insurance claim processing time”, “% Policy renewal rate” and “# Insurance underwriting time”, among other KPI examples reviewed by the smartKPIs.com research team.

Melbourne, VIC -- (SBWIRE) -- 09/06/2011 -- smartKPIs.com, the world's largest source of thoroughly documented Key Performance Indicator (KPI) examples announces that Claim processing and Policy sales KPIs dominate the "Top 25 Insurance KPIs of 2010". The report presents in detail KPIs such as: "# Insurance claim processing time", "% Policy renewal rate" and "# Insurance underwriting time", among other KPI examples reviewed by the smartKPIs.com research team. "Top KPIs of 2010? is a collection of research reports discussing the most popular KPIs of 2010 across functional areas and industries. smartKPIs.com is an expert in the field of performance management and measurement, researching the use of KPI based performance management systems in practice around the world.

The "Top 25 Insurance KPIs of 2010" report provides insights in the state of public service performance measurement today by listing and analyzing the most visited KPIs on smartKPIs.com in 2010. It is part of the "Top KPIs of 2010" series of reports and a result of the research program conducted by the analysts of smartKPIs.com in the area of integrated performance management and measurement. smartKPIs.com hosts the largest catalogue of thoroughly documented KPI examples available today and representing an excellent platform for research and dissemination of insights on KPIs and related topics. The hundreds of thousands of visits to smartKPIs.com and the thousands of KPIs visited, bookmarked and rated by members of this online community in 2010 provided a rich dataset, which combined with further analysis from the editorial team, formed the basis of these research reports.

A KPI is a selected indicator considered key for monitoring the performance of a strategic objective, outcome, or key result area important to the success of an activity and growth of the organization overall. As the insurance industry is data reach and has an inbuilt culture of measurement and analysis, it represents an ideal environment for performance measurement initiatives and optimization at both human and systemic level.

Centered around the insurance KPIs that in 2010 received the highest number of visits on smartKPIs.com, the Top 25 Insurance KPIs of 2010 report contains in addition to KPI names, a detailed description of each KPI, as documented in smartKPIs Premium, the premium content section smartKPIs.com. While dominated by claim processing and policy sales KPIs, other popular KPI examples come from categories such as financial administration and policy portfolio:

1. # Insurance claim processing time

2. % Policy renewal rate

3. # Insurance underwriting time

4. % Insurance loss ratio

5. # Insurance claims processed

"The Top 25 Insurance KPIs of 2010 report is a synthesis of what smartKPIs.com is all about: it forms an overview of how Insurance KPIs are used in practice today, by combining input from the online community with analysis and insights from our research team. By discussing the use of KPIs today, presenting the best practice in documenting them and listing the most popular KPIs of 2010, the Top KPIs of 2010 series of reports are valuable resources in promoting the informed use of KPIs or refreshing the existing performance measurement and management practice in any organization." said Aurel Brudan, the Performance Architect of smartKPIs.com.

About smartKPIs.com
http://www.smartkpis.com is the leading online platform for performance management knowledge integration, hosting the largest database of thoroughly documented KPI examples available on the web today. It offers high quality resources and collaboration functionality for the community of members, assisting them in making smart decisions regarding their performance management initiatives. Registration is free and enables research, learning and interaction as part of a growing community of members from over 190 countries and territories. smartKPIs.com is operated by eab group, an innovative research driven provider of integrated performance management solutions, based in Melbourne, Australia.

For more information on this press release visit: http://www.releasewire.com/press-releases/release-3.htm

Financial results and Transaction parameters KPIs dominate the “Top 25 Real Estate Transactions KPIs of 2010”. The report presents in detail KPIs such as: “# Apartment size”, “# Price-to-rent ratio” and “% Capitalization rate”, among other KPI examples reviewed by the smartKPIs.com

Melbourne, VIC -- (SBWIRE) -- 09/01/2011 -- smartKPIs.com, the world's largest source of thoroughly documented Key Performance Indicator (KPI) examples announces that Financial results and Transaction parameters KPIs dominate the "Top 25 Real Estate Transactions KPIs of 2010". The report presents in detail KPIs such as: "# Apartment size", "# Price-to-rent ratio" and "% Capitalization rate", among other KPI examples reviewed by the smartKPIs.com research team. "Top KPIs of 2010? is a collection of research reports discussing the most popular KPIs of 2010 across functional areas and industries. smartKPIs.com is an expert in the field of performance management and measurement, researching the use of KPI based performance management systems in practice around the world.

The "Top 25 Real Estate Transactions KPIs of 2010" report provides insights in the state of public service performance measurement today by listing and analyzing the most visited KPIs on smartKPIs.com in 2010. It is part of the "Top KPIs of 2010" series of reports and a result of the research program conducted by the analysts of smartKPIs.com in the area of integrated performance management and measurement. smartKPIs.com hosts the largest catalogue of thoroughly documented KPI examples available today and representing an excellent platform for research and dissemination of insights on KPIs and related topics. The hundreds of thousands of visits to smartKPIs.com and the thousands of KPIs visited, bookmarked and rated by members of this online community in 2010 provided a rich dataset, which combined with further analysis from the editorial team, formed the basis of these research reports.

A KPI is a selected indicator considered key for monitoring the performance of a strategic objective, outcome, or key result area important to the success of an activity and growth of the organization overall. KPIs are an integral part of real estate agencies operations, as they are driven by data, be it market profile, demographics or sales results. The building blocks of real estate activities: tools, people and processes are an ideal environment for performance measurement initiatives due to the readiness of data and need for optimization at both human and systemic level.

Centered around the real estate transactions KPIs that in 2010 received the highest number of visits on smartKPIs.com, the Top 25 Real Estate Transactions KPIs of 2010 report contains in addition to KPI names, a detailed description of each KPI, as documented in smartKPIs Premium, the premium content section of smartKPIs.com. While dominated by financial results and transaction parameters KPIs, other popular KPI examples popular KPI examples come from categories such as transaction volume, sales process, property parameters and sales pipeline:

1. # Apartment size

2. # Price-to-rent ratio

3. % Capitalization rate

4. # Real estate transactions completed

5. # Days on market

"The Top 25 Real Estate Transactions KPIs of 2010 report is a synthesis of what smartKPIs.com is all about: it forms an overview of how Real Estate Transactions KPIs are used in practice today, by combining input from the online community with analysis and insights from our research team. By discussing the use of KPIs today, presenting the best practice in documenting them and listing the most popular KPIs of 2010, the Top KPIs of 2010 series of reports are valuable resources in promoting the informed use of KPIs or refreshing the existing performance measurement and management practice in any organization." said Aurel Brudan, the Performance Architect of smartKPIs.com.

About smartKPIs.com
http://www.smartkpis.com is the leading online platform for performance management knowledge integration, hosting the largest database of thoroughly documented KPI examples available on the web today. It offers high quality resources and collaboration functionality for the community of members, assisting them in making smart decisions regarding their performance management initiatives. Registration is free and enables research, learning and interaction as part of a growing community of members from over 190 countries and territories. smartKPIs.com is operated by eab group, an innovative research driven provider of integrated performance management solutions, based in Melbourne, Australia.

For more information on this press release visit: http://www.releasewire.com/press-releases/release-3.htm

Tourism and Finance/Treasury KPIs dominate the “Top 25 State Government KPIs of 2010”. The report presents in detail KPIs such as: “% Government basic services available online”, “# Gross National Product (GNP) per capita”...

Melbourne, VIC -- (SBWIRE) -- 08/31/2011 -- smartKPIs.com, the world's largest source of thoroughly documented Key Performance Indicator (KPI) examples announces that Tourism and Finance/Treasury KPIs dominate the "Top 25 State Government KPIs of 2010". The report presents in detail KPIs such as: "% Government basic services available online", "# Gross National Product (GNP) per capita" and "% Online public procurement", among other KPI examples reviewed by the smartKPIs.com research team. "Top KPIs of 2010? is a collection of research reports discussing the most popular KPIs of 2010 across functional areas and industries. smartKPIs.com is an expert in the field of performance management and measurement, researching the use of KPI based performance management systems in practice around the world.

The "Top 25 State Government KPIs of 2010" report provides insights in the state of public service performance measurement today by listing and analyzing the most visited KPIs on smartKPIs.com in 2010. It is part of the "Top KPIs of 2010" series of reports and a result of the research program conducted by the analysts of smartKPIs.com in the area of integrated performance management and measurement. smartKPIs.com hosts the largest catalogue of thoroughly documented KPI examples available today and representing an excellent platform for research and dissemination of insights on KPIs and related topics. The hundreds of thousands of visits to smartKPIs.com and the thousands of KPIs visited, bookmarked and rated by members of this online community in 2010 provided a rich dataset, which combined with further analysis from the editorial team, formed the basis of these research reports.

A KPI is a selected indicator considered key for monitoring the performance of a strategic objective, outcome, or key result area important to the success of an activity and growth of the organization overall. As public service organizations at central administration level provide the structural framework for managing a state's affairs, accountability to citizens is of primary concern. The use of KPIs for tracking and improving performance is today a must for guiding the journey to improving the quality of administrative and economic activities. In many countries the use of KPIs by the public service is mandated by legislation.

Centered around the State Government KPIs that in 2010 received the highest number of visits on smartKPIs.com, the "Top 25 State Government KPIs of 2010" report contains in addition to KPI names, a detailed description of each KPI, as documented in smartKPIs Premium. While dominated by Tourism KPIs, other popular KPI examples come from categories such as Finance/Treasury, Agriculture, Fisheries and Forestry, as well as General State Administration:

1. % Government basic services available online
2. # Gross National Product (GNP) per capita
3. % Online public procurement
4. # Food production per capita
5. # Highway network length

"The Top 25 State GovernmentKPIs of 2010 report is a synthesis of what smartKPIs.com is all about: it forms an overview of how State Government KPIs are used in practice today, by combining input from the online community with analysis and insights from our research team. By discussing the use of KPIs today, presenting the best practice in documenting them and listing the most popular KPIs of 2010, the Top KPIs of 2010 series of reports are valuable resources in promoting the informed use of KPIs or refreshing the existing performance measurement and management practice in any organization." said Aurel Brudan, the Performance Architect of smartKPIs.com.

About smartKPIs.com
http://www.smartkpis.com is the leading online platform for performance management knowledge integration, hosting the largest database of thoroughly documented KPI examples available on the web today. It offers high quality resources and collaboration functionality for the community of members, assisting them in making smart decisions regarding their performance management initiatives. Registration is free and enables research, learning and interaction as part of a growing community of members from over 190 countries and territories. smartKPIs.com is operated by eab group, an innovative research driven provider of integrated performance management solutions, based in Melbourne, Australia.

Media contact
Anita Liang, eab group, Tel: +61 3 9670 2979, Email: anita.liang@smartKPIs.com

For more information on this press release visit: http://www.releasewire.com/press-releases/release-3.htm

The Top 25 Restaurant KPIs of 2010 report is a synthesis of what smartKPIs.com is all about: it forms an overview of how Restaurant KPIs are used in practice today, by combining input from the online community with analysis and insights from our research team.

Melbourne, VIC -- (SBWIRE) -- 08/26/2011 -- smartKPIs.com, the world's largest source of thoroughly documented Key Performance Indicator (KPI) examples announces that Occupancy and Service KPIs dominate the "Top 25 Restaurant KPIs of 2010". The report presents in detail KPIs such as: "$ Revenue per available seat hour (RevPASH)", "% Canceled reservations" and "# Complaints per restaurant order", among other KPI examples reviewed by the smartKPIs.com research team. "Top KPIs of 2010? is a collection of research reports discussing the most popular KPIs of 2010 across functional areas and industries. smartKPIs.com is an expert in the field of performance management and measurement, researching the use of KPI based performance management systems in practice around the world.

The "Top 25 Restaurant KPIs of 2010" report provides insights in the state of restaurant performance measurement today by listing and analyzing the most visited KPIs on smartKPIs.com in 2010. It is part of the "Top KPIs of 2010" series of reports and a result of the research program conducted by the analysts of smartKPIs.com in the area of integrated performance management and measurement. smartKPIs.com hosts the largest catalogue of thoroughly documented KPI examples available today and representing an excellent platform for research and dissemination of insights on KPIs and related topics. The hundreds of thousands of visits to smartKPIs.com and the thousands of KPIs visited, bookmarked and rated by members of this online community in 2010 provided a rich data set, which combined with further analysis from the editorial team, formed the basis of these research reports.

A KPI is a selected indicator considered key for monitoring the performance of a strategic objective, outcome, or key result area important to the success of an activity and growth of the organization overall.

Centered around the Restaurant KPIs that in 2010 received the highest number of visits on smartKPIs.com, the "Top 25 Restaurant KPIs of 2010" report contains in addition to KPI names, a detailed description of each KPI. While dominated by Occupancy and Service KPIs, other popular examples come from areas such as Revenue, Customer feedback, Quality compliance and Cost management:

1. $ Revenue per available seat hour (RevPASH)
2. % Canceled reservations
3. # Complaints per restaurant order
4. % Positive feedback from guests
5. % Reserved tables

"The Top 25 Restaurant KPIs of 2010 report is a synthesis of what smartKPIs.com is all about: it forms an overview of how Restaurant KPIs are used in practice today, by combining input from the online community with analysis and insights from our research team. By discussing the use of KPIs today, presenting the best practice in documenting them and listing the most popular KPIs of 2010, the Top KPIs of 2010 series of reports are valuable resources in promoting the informed use of KPIs or refreshing the existing performance measurement and management practice in any organization." said Aurel Brudan, the Performance Architect of smartKPIs.com.

About smartKPIs.com
http://www.smartkpis.com is the leading online platform for performance management knowledge integration, hosting the largest database of thoroughly documented KPI examples available on the web today. It offers high quality resources and collaboration functionality for the community of members, assisting them in making smart decisions regarding their performance management initiatives. Registration is free and enables research, learning and interaction as part of a growing community of members from over 190 countries and territories. smartKPIs.com is operated by eab group, an innovative research driven provider of integrated performance management solutions, based in Melbourne, Australia.

For more information on this press release visit: http://www.releasewire.com/press-releases/release-3.htm

The Top 25 Business Consulting KPIs of 2010 report is a synthesis of what smartKPIs.com is all about: it forms an overview of how Business Consulting KPIs are used in practice today, by combining input from the online community with analysis and insights from our research team.

Melbourne, VIC -- (SBWIRE) -- 08/26/2011 -- smartKPIs.com, the world's largest source of thoroughly documented Key Performance Indicator (KPI) examples announces that Revenue and Positioning KPIs dominate the "Top 25 Business Consulting KPIs of 2010". The report presents in detail KPIs such as: "% Realization rate", "# Labor multiplier" and "% Chargeable ratio", among other KPI examples reviewed by the smartKPIs.com research team. "Top KPIs of 2010? is a collection of research reports discussing the most popular KPIs of 2010 across functional areas and industries. smartKPIs.com is an expert in the field of performance management and measurement, researching the use of KPI based performance management systems in practice around the world.

The "Top 25 Business Consulting KPIs of 2010" report provides insights in the state of Business Consulting performance measurement today by listing and analyzing the most visited KPIs on smartKPIs.com in 2010. It is part of the "Top KPIs of 2010" series of reports and a result of the research program conducted by the analysts of smartKPIs.com in the area of integrated performance management and measurement. smartKPIs.com hosts the largest catalogue of thoroughly documented KPI examples available today and representing an excellent platform for research and dissemination of insights on KPIs and related topics. The hundreds of thousands of visits to smartKPIs.com and the thousands of KPIs visited, bookmarked and rated by members of this online community in 2010 provided a rich data set, which combined with further analysis from the editorial team, formed the basis of these research reports.

In recent times, the Business Consulting industry has witnessed periods of market volatility, as a result of the changing economic conditions that marked businesses in many other industries. In this context, measuring and managing performance becomes integral to being viable and the use of KPIs in the professional services sector a key ingredient to sustainable growth. A KPI is a selected indicator considered key for monitoring the performance of a strategic objective, outcome, or key result area important to the success of an activity and growth of the organization overall.

Centered around the Consulting KPIs that in 2010 received the highest number of visits on smartKPIs.com, the "Top 25 Business Consulting KPIs of 2010" report contains in addition to KPI names, a detailed description of each KPI, as documented in smartKPIs Premium and other relevant content. While dominated by Revenue and Positioning KPIs, other popular KPI cover aspects such as Delivery, Profitability, Utilization and Costs:

1. % Realization rate
2. # Labor multiplier
3. % Chargeable ratio
4. % Employee utilization rate
5. $ Cost of services delivered

"The Top 25 Business Consulting KPIs of 2010 report is a synthesis of what smartKPIs.com is all about: it forms an overview of how Business Consulting KPIs are used in practice today, by combining input from the online community with analysis and insights from our research team. By discussing the use of KPIs today, presenting the best practice in documenting them and listing the most popular KPIs of 2010, the Top KPIs of 2010 series of reports are valuable resources in promoting the informed use of KPIs or refreshing the existing performance measurement and management practice in any organization." said Aurel Brudan, the Performance Architect of smartKPIs.com.

About smartKPIs.com
http://www.smartkpis.com is the leading online platform for performance management knowledge integration, hosting the largest database of thoroughly documented KPI examples available on the web today. It offers high quality resources and collaboration functionality for the community of members, assisting them in making smart decisions regarding their performance management initiatives. Registration is free and enables research, learning and interaction as part of a growing community of members from over 190 countries and territories. smartKPIs.com is operated by eab group, an innovative research driven provider of integrated performance management solutions, based in Melbourne, Australia.

Media contact
Anita Liang, eab group, Tel: +61 3 9670 2979, Email: anita.liang@smartKPIs.com

For more information on this press release visit: http://www.releasewire.com/press-releases/release-3.htm

The Top 25 Healthcare KPIs of 2010 report is a synthesis of what smartKPIs.com is all about: it forms an overview of how Healthcare KPIs are used in practice today, by combining input from the online community with analysis and insights from our research team.

Melbourne, VIC -- (SBWIRE) -- 08/16/2011 -- smartKPIs.com, the world's largest source of thoroughly documented Key Performance Indicator (KPI) examples announces that "Diagnosis and Treatment" and "Workload and Productivity" dominate the "Top 25 Healthcare KPIs of 2010". The report presents in detail KPIs such as: "% Hospital bed occupancy rate", "# Average daily census" and "# Hospital-acquired infections", among other KPI examples reviewed by the smartKPIs.com research team. "Top KPIs of 2010? is a collection of research reports discussing the most popular KPIs of 2010 across functional areas and industries. smartKPIs.com is an expert in the field of performance management and measurement, researching the use of KPI based performance management systems in practice around the world.

The "Top 25 Healthcare KPIs of 2010" report provides insights in the state of Healthcare performance measurement today by listing and analyzing the most visited KPIs on smartKPIs.com in 2010. It is part of the "Top KPIs of 2010" series of reports and a result of the research program conducted by the analysts of smartKPIs.com in the area of integrated performance management and measurement. smartKPIs.com hosts the largest catalogue of thoroughly documented KPI examples available today and representing an excellent platform for research and dissemination of insights on KPIs and related topics. The hundreds of thousands of visits to smartKPIs.com and the thousands of KPIs visited, bookmarked and rated by members of this online community in 2010 provided a rich data set, which combined with further analysis from the editorial team, formed the basis of these research reports.

The use of KPIs in the Healthcare industry continues in grow in popularity, driven by increasing pressure on medical facilities, the limited availability of trained professionals, budgetary restrictions and increase in professionalization of hospital management. The building blocks of healthcare institutions: tools, people and processes are an ideal environment for performance measurement initiatives due to the readiness of data and interes in continuous improvement.

Centered around the Healthcare KPIs that in 2010 received the highest number of visits on smartKPIs.com, the "Top 25 Healthcare KPIs of 2010" report contains in addition to KPI names, a detailed description of each KPI, as documented in smartKPIs Premium, the premium content section of smartKPIs.com. While dominated by Diagnosis and Treatment KPIs, the report the report also contains KPIs from categories such as Workload and Productivity, Length of Stay, Bed Management, as well as Financial Management and Customer Relations:

1. % Hospital bed occupancy rate
2. # Average daily census
3. # Hospital-acquired infections
4. % Surgical site infection rate
5. % Inpatient mortality

"The Top 25 Healthcare KPIs of 2010 report is a synthesis of what smartKPIs.com is all about: it forms an overview of how Healthcare KPIs are used in practice today, by combining input from the online community with analysis and insights from our research team. By discussing the use of KPIs today, presenting the best practice in documenting them and listing the most popular KPIs of 2010, the Top KPIs of 2010 series of reports are valuable resources in promoting the informed use of KPIs or refreshing the existing performance measurement and management practice in any organization." said Aurel Brudan, the Performance Architect of smartKPIs.com.

About smartKPIs.com
http://www.smartkpis.com is the leading online platform for performance management knowledge integration, hosting the largest database of thoroughly documented KPI examples available on the web today. It offers high quality resources and collaboration functionality for the community of members, assisting them in making smart decisions regarding their performance management initiatives. Registration is free and enables research, learning and interaction as part of a growing community of members from over 190 countries and territories. smartKPIs.com is operated by eab group, an innovative research driven provider of integrated performance management solutions, based in Melbourne, Australia.

For more information on this press release visit: http://www.releasewire.com/press-releases/release-3.htm

The “Top 25 Logistics and Distribution KPIs of 2010” report provides insights in the state of Logistics and Distribution performance measurement today by listing and analyzing the most visited KPIs on smartKPIs.com in 2010.

Melbourne, Victoria -- (SBWIRE) -- 07/04/2011 -- smartKPIs.com, the world's largest source of thoroughly documented Key Performance Indicator (KPI) examples announces that Cost performance and Material handling KPIs dominate the "Top 25 Logistics and Distribution KPIs of 2010" report. The report presents in detail KPIs such as: "% On-time delivery", "# Warehouse storage space", and "$ Fuel cost", among other KPI examples reviewed by the smartKPIs.com research team. "Top KPIs of 2010? is a collection of research reports discussing the most popular KPIs of 2010 across functional areas and industries. smartKPIs.com is an expert in the field of performance management and measurement, researching the use of KPI based performance management systems in practice around the world.

The "Top 25 Logistics and Distribution KPIs of 2010" report provides insights in the state of Logistics and Distribution performance measurement today by listing and analyzing the most visited KPIs on smartKPIs.com in 2010. It is part of the "Top KPIs of 2010" series of reports and a result of the research program conducted by the analysts of smartKPIs.com in the area of integrated performance management and measurement. smartKPIs.com hosts the largest catalogue of thoroughly documented KPI examples available today and representing an excellent platform for research and dissemination of insights on KPIs and related topics. The hundreds of thousands of visits to smartKPIs.com and the thousands of KPIs visited, bookmarked and rated by members of this online community in 2010 provided a rich data set, which combined with further analysis from the editorial team, formed the basis of these research reports.

As more organizations realize that having competitive logistics operations is an important element of differentiation and creating sustainable competitive advantage, using KPIs for tracking and improving performance in Logistics and Distribution practices is continues to grow in popularity. A KPI is a selected indicator considered key for monitoring the performance of a strategic objective, outcome, or key result area important to the success of an activity and growth of the organization overall.

Centered around the Logistics and Distribution KPIs that in 2010 received the highest number of visits on smartKPIs.com, the "Top 25 Logistics and Distribution KPIs of 2010" report contains in addition to KPI names, a detailed description of each KPI, as documented in smartKPIs Premium and other relevant content. While dominated by KPIs reflecting Cost performance and Material handling, other popular KPIs come from categories such as Transportation, Time performance, Delivery quality and Warehousing:

1. % On-time delivery
2. # Warehouse storage space
3. $ Fuel cost
4. # Transit time
5. % Perfect order delivery rate

"The Top 25 Logistics and Distribution KPIs of 2010 report is a synthesis of what smartKPIs.com is all about: it forms an overview of how Logistics and Distribution KPIs are used in practice today, by combining input from the online community with analysis and insights from our research team. By discussing the use of KPIs today, presenting the best practice in documenting them and listing the most popular KPIs of 2010, the Top KPIs of 2010 series of reports are valuable resources in promoting the informed use of KPIs or refreshing the existing performance measurement and management practice in any organization." said Aurel Brudan, the Performance Architect of smartKPIs.com.

About smartKPIs.com
http://www.smartkpis.com is the leading online platform for performance management Portfolio integration, hosting the largest database of thoroughly documented KPI examples available on the web today. It offers high quality resources and collaboration functionality for the community of members, assisting them in making smart decisions regarding their performance management initiatives. Registration is free and enables research, learning and interaction as part of a growing community of members from over 190 countries and territories. smartKPIs.com is operated by eab group, an innovative research driven provider of integrated performance management solutions, based in Melbourne, Australia.

For more information on this press release visit: http://www.releasewire.com/press-releases/release-3.htm

The Top 25 Project Management KPIs of 2010 report is a synthesis of what smartKPIs.com is all about: it forms an overview of how Project Management KPIs are used in practice today.

Melbourne, Victoria -- (SBWIRE) -- 06/30/2011 -- smartKPIs.com, the world's largest source of thoroughly documented Key Performance Indicator (KPI) examples announces that Project schedule performance and Project cost performance dominate the "Top 25 Project Management KPIs of 2010". The report presents in detail KPIs such as: "# Earned man-hours", "% Project resource utilization" and "% Project budget variance at project end", among other KPI examples reviewed by the smartKPIs.com research team. "Top KPIs of 2010? is a collection of research reports discussing the most popular KPIs of 2010 across functional areas and industries. smartKPIs.com is an expert in the field of performance management and measurement, researching the use of KPI based performance management systems in practice around the world.

The "Top 25 Project Management KPIs of 2010" report provides insights in the state of Project Management performance measurement today by listing and analyzing the most visited KPIs on smartKPIs.com in 2010. It is part of the "Top KPIs of 2010" series of reports and a result of the research program conducted by the analysts of smartKPIs.com in the area of integrated performance management and measurement. smartKPIs.com hosts the largest catalogue of thoroughly documented KPI examples available today and representing an excellent platform for research and dissemination of insights on KPIs and related topics. The hundreds of thousands of visits to smartKPIs.com and the thousands of KPIs visited, bookmarked and rated by members of this online community in 2010 provided a rich data set, which combined with further analysis from the editorial team, formed the basis of these research reports.

Project Management has a long tradition in using KPIs, this making Project Management KPIs some of the most used in business today. A KPI is a selected indicator considered key for monitoring the performance of a strategic objective, outcome, or key result area important to the success of an activity and growth of the organization overall.

Centered around the Project Management KPIs that in 2010 received the highest number of visits on smartKPIs.com, the "Top 25 Project Management KPIs of 2010" report contains in addition to KPI names, a detailed description of each KPI, as documented in smartKPIs Premium and other relevant content. While dominated by KPIs reflecting Project schedule and Cost performance, other popular KPIs come from categories such as Project delivery, Project reporting and Resource utilization:

1. # Earned man-hours
2. % Project resource utilization
3. % Project budget variance at project end
4. % Overdue project tasks
5. % Project schedule variance

"The Top 25 Project Management KPIs of 2010 report is a synthesis of what smartKPIs.com is all about: it forms an overview of how Project Management KPIs are used in practice today, by combining input from the online community with analysis and insights from our research team. By discussing the use of KPIs today, presenting the best practice in documenting them and listing the most popular KPIs of 2010, the Top KPIs of 2010 series of reports are valuable resources in promoting the informed use of KPIs or refreshing the existing performance measurement and management practice in any organization." said Aurel Brudan, the Performance Architect of smartKPIs.com.

About smartKPIs.com
http://www.smartkpis.com is the leading online platform for performance management knowledge integration, hosting the largest database of thoroughly documented KPI examples available on the web today. It offers high quality resources and collaboration functionality for the community of members, assisting them in making smart decisions regarding their performance management initiatives. Registration is free and enables research, learning and interaction as part of a growing community of members from over 190 countries and territories. smartKPIs.com is operated by eab group, an innovative research driven provider of integrated performance management solutions, based in Melbourne, Australia.

For more information on this press release visit: http://www.releasewire.com/press-releases/release-3.htm

Melbourne, Victoria -- (SBWIRE) -- 06/27/2011 -- smartKPIs.com (http://www.smartkpis.com), the world's largest source of thoroughly documented Key Performance Indicator (KPI) examples announces that Planning and Quality Performance KPIs dominate the "Top 25 Portfolio Management KPIs of 2010" report. The report presents in detail KPIs such as: "# Projects per project manager","# Milestones per project plan", and "$ Average project budget size", among other KPI examples reviewed by the smartKPIs.com research team. "Top KPIs of 2010? is a collection of research reports discussing the most popular KPIs of 2010 across functional areas and industries. smartKPIs.com is an expert in the field of performance management and measurement, researching the use of KPI based performance management systems in practice around the world.

The "Top 25 Portfolio Management KPIs of 2010" report provides insights in the state of Portfolio Management performance measurement today by listing and analyzing the most visited KPIs on smartKPIs.com in 2010. It is part of the "Top KPIs of 2010" series of reports and a result of the research program conducted by the analysts of smartKPIs.com in the area of integrated performance management and measurement. smartKPIs.com hosts the largest catalogue of thoroughly documented KPI examples available today and representing an excellent platform for research and dissemination of insights on KPIs and related topics. The hundreds of thousands of visits to smartKPIs.com and the thousands of KPIs visited, bookmarked and rated by members of this online community in 2010 provided a rich data set, which combined with further analysis from the editorial team, formed the basis of these research reports.

Portfolio Management has a long tradition in using KPIs, driven by the interest in tracking intellectual capital and its use. A KPI is a selected indicator considered key for monitoring the performance of a strategic objective, outcome, or key result area important to the success of an activity and growth of the organization overall. With more than 100 KPI examples, Portfolio Management is one of the best covered functional areas on smartKPIs.com.

Centered around the project portfolio KPIs that in 2010 received the highest number of visits on smartKPIs.com, the "Top 25 Portfolio Management KPIs of 2010" report contains in addition to KPI names, a detailed description of each KPI, as documented in smartKPIsPremium and other relevant content. While dominated by KPIs reflecting Time, cost and quality performance and Staffing/resource allocation other popular KPIs look at aspects related to Planning, Time and Cost predictability and Quality assurance:

1. % Projects per project manager
2. # Time spent on new projects development
3. % Project managers to staff ratio
4. # FTEs assigned per project
5. # Milestones per project plan

"The Top 25 Portfolio Management KPIs of 2010 report is a synthesis of what smartKPIs.com is all about: it forms an overview of how Portfolio Management KPIs are used in practice today, by combining input from the online community with analysis and insights from our research team. By discussing the use of KPIs today, presenting the best practice in documenting them and listing the most popular KPIs of 2010, the Top KPIs of 2010 series of reports are valuable resources in promoting the informed use of KPIs or refreshing the existing performance measurement and management practice in any organization." said Aurel Brudan, the Performance Architect of smartKPIs.com.

About smartKPIs.com
http://www.smartkpis.com is the leading online platform for performance management Portfolio integration, hosting the largest database of thoroughly documented KPI examples available on the web today. It offers high quality resources and collaboration functionality for the community of members, assisting them in making smart decisions regarding their performance management initiatives. Registration is free and enables research, learning and interaction as part of a growing community of members from over 190 countries and territories. smartKPIs.com is operated by eab group, an innovative research driven provider of integrated performance management solutions, based in Melbourne, Australia.

Media contact
Jessie Zhang, eab group, Tel: +61 3 9670 2979, Email: jessie.zhang@smartKPIs.com

For more information on this press release visit: http://www.releasewire.com/press-releases/release-3.htm

Melbourne, VIC -- (SBWIRE) --06/26/2011 -- smartKPIs.com (http://www.smartkpis.com), the world's largest source of thoroughly documented Key Performance Indicator (KPI) examples announces that Sales force effectiveness and Sales pipeline management KPIs dominate the 'Top 25 Sales KPIs of 2010' report. The report presents in detail KPIs such as: '% Sales growth in stores open at least 12 months', '% Closing ratio', and '$ Revenue per successful call', among other KPI examples reviewed by the smartKPIs.com research team. 'Top KPIs of 2010' is a collection of research reports discussing the most popular KPIs of 2010 across functional areas and industries. smartKPIs.com is an expert in the field of performance management and measurement, researching the use of KPI based performance management systems in practice around the world.

The "Top 25 Sales KPIs of 2010" report provides insights in the state of Sales performance measurement today by listing and analyzing the most visited KPIs on smartKPIs.com in 2010. It is part of the "Top KPIs of 2010" series of reports and a result of the research program conducted by the analysts of smartKPIs.com in the area of integrated performance management and measurement. smartKPIs.com hosts the largest catalogue of thoroughly documented KPI examples available today and representing an excellent platform for research and dissemination of insights on KPIs and related topics. The hundreds of thousands of visits to smartKPIs.com and the thousands of KPIs visited, bookmarked and rated by members of this online community in 2010 provided a rich data set, which combined with further analysis from the editorial team, formed the basis of these research reports. With more than 150 KPI examples, Sales is one of the best covered functional areas on smartKPIs.com.

Centered around the Sales KPIs that in 2010 received the highest number of visits on smartKPIs.com, the "Top 25 Sales KPIs of 2010" report contains in addition to KPI names, a detailed description of each KPI, as documented in smartKPIs Premium and other relevant content. While dominated by KPIs reflecting sales force effectiveness and sales pipeline management, popular KPIs come from categories such as product performance and retail sales performance:

1. % Sales growth in stores open at least 12 months

2. % All commodity volume (ACV) distribution

3. $ Revenue by product

4. % Sales quota attainment

5. $ Revenue per successful call

"The Top 25 Sales KPIs of 2010 report is a synthesis of what smartKPIs.com is all about: it forms an overview of how Sales KPIs are used in practice today, by combining input from the online community with analysis and insights from our research team. By discussing the use of KPIs today, presenting the best practice in documenting them and listing the most popular KPIs of 2010, the Top KPIs of 2010 series of reports are valuable resources in promoting the informed use of KPIs or refreshing the existing performance measurement and management practice in any organization." said Aurel Brudan, the Performance Architect of smartKPIs.com.

About smartKPIs.com
http://www.smartkpis.com is the leading online platform for performance management Portfolio integration, hosting the largest database of thoroughly documented KPI examples available on the web today. It offers high quality resources and collaboration functionality for the community of members, assisting them in making smart decisions regarding their performance management initiatives. Registration is free and enables research, learning and interaction as part of a growing community of members from over 190 countries and territories. smartKPIs.com is operated by eab group, an innovative research driven provider of integrated performance management solutions, based in Melbourne, Australia.

For more information on this press release visit: http://www.releasewire.com/press-releases/release-3.htm

Melbourne, Victoria -- (SBWIRE) -- 06/24/2011 -- smartKPIs.com (http://www.smartkpis.com), the world's largest source of thoroughly documented Key Performance Indicator (KPI) examples announces that Knowledge Database Management and Knowledge Sharing KPIs dominate the "Top 25 Knowledge Management KPIs of 2010" report. The report presents in detail KPIs such as: "# Age of documents in knowledge repository", "% Employees that contribute to the knowledge base", and "# Publications on the corporate intranet", among other KPI examples reviewed by the smartKPIs.com research team. "Top KPIs of 2010? is a collection of research reports discussing the most popular KPIs of 2010 across functional areas and industries. smartKPIs.com is an expert in the field of performance management and measurement, researching the use of KPI based performance management systems in practice around the world.

The "Top 25 Knowledge Management KPIs of 2010" report provides insights in the state of Knowledge Management performance measurement today by listing and analyzing the most visited KPIs on smartKPIs.com in 2010. It is part of the "Top KPIs of 2010" series of reports and a result of the research program conducted by the analysts of smartKPIs.com in the area of integrated performance management and measurement. smartKPIs.com hosts the largest catalogue of thoroughly documented KPI examples available today and representing an excellent platform for research and dissemination of insights on KPIs and related topics. The hundreds of thousands of visits to smartKPIs.com and the thousands of KPIs visited, bookmarked and rated by members of this online community in 2010 provided a rich data set, which combined with further analysis from the editorial team, formed the basis of these research reports.

Knowledge Management has a long tradition in using KPIs, driven by the interest in tracking intellectual capital and its use. A KPI is a selected indicator considered key for monitoring the performance of a strategic objective, outcome, or key result area important to the success of an activity and growth of the organization overall. With more than 70 KPI examples, Knowledge Management is one of the best covered functional areas on smartKPIs.com.

Centered around the Knowledge Management KPIs that in 2010 received the highest number of visits on smartKPIs.com, the "Top 25 Knowledge Management KPIs of 2010" report contains in addition to KPI names, a detailed description of each KPI, as documented in smartKPIs Premium and other relevant content. While dominated by KPIs reflecting Knowledge database management performance, other popular KPIs come from categories such as Knowledge sharing, KM Community of Practice, Knowledge database usage or Costs and savings with knowledge management practices:

1. # Average age of documents in knowledge repository

2. % Employees that contribute to the knowledge base

3. % Documents in non-enterprise repositories

4. % Documents rarely accessed

5. # Internal knowledge sharing platforms

"The Top 25 Knowledge Management KPIs of 2010 report is a synthesis of what smartKPIs.com is all about: it forms an overview of how Knowledge Management KPIs are used in practice today, by combining input from the online community with analysis and insights from our research team. By discussing the use of KPIs today, presenting the best practice in documenting them and listing the most popular KPIs of 2010, the Top KPIs of 2010 series of reports are valuable resources in promoting the informed use of KPIs or refreshing the existing performance measurement and management practice in any organization." said Aurel Brudan, the Performance Architect of smartKPIs.com.

About smartKPIs.com
http://www.smartkpis.com is the leading online platform for performance management knowledge integration, hosting the largest database of thoroughly documented KPI examples available on the web today. It offers high quality resources and collaboration functionality for the community of members, assisting them in making smart decisions regarding their performance management initiatives. Registration is free and enables research, learning and interaction as part of a growing community of members from over 190 countries and territories. smartKPIs.com is operated by eab group, an innovative research driven provider of integrated performance management solutions, based in Melbourne, Australia.

For more information on this press release visit: http://www.releasewire.com/press-releases/release-3.htm

Melbourne, VIC -- (SBWIRE) --06/23/2011 -- smartKPIs.com (http://www.smartKPIs.com), the world's largest source of thoroughly documented Key Performance Indicator (KPI) examples announces that Efficiency and Effectiveness, Order lifecycle management and Complaints Management dominate the "Top 25 Customer Service KPIs of 2010". The report presents in detail KPIs such as: % On-time delivery, # Time to rectify defects and % Customer complaints due to poor service or product quality, among other KPI examples reviewed by the smartKPIs.com research team. "Top KPIs of 2010? is a collection of research reports discussing the most popular KPIs of 2010 across functional areas and industries. smartKPIs.com is an expert in the field of performance management and measurement, researching the use of KPI based performance management systems in practice around the world.

The "Top 25 Customer Service KPIs of 2010" report provides insights in the state of Customer Service performance measurement today by listing and analyzing the most visited KPIs on smartKPIs.com in 2010. It is part of the "Top KPIs of 2010" series of reports and a result of the research program conducted by the analysts of smartKPIs.com in the area of integrated performance management and measurement. smartKPIs.com hosts the largest catalogue of thoroughly documented KPI examples available today and representing an excellent platform for research and dissemination of insights on KPIs and related topics. The hundreds of thousands of visits to smartKPIs.com and the thousands of KPIs visited, bookmarked and rated by members of this online community in 2010 provided a rich data set, which combined with further analysis from the editorial team, formed the basis of these research reports.

Customer Service has a long tradition in using KPIs, this making Customer Service KPIs the most used in business today. A KPI is a selected indicator considered key for monitoring the performance of a strategic objective, outcome, or key result area important to the success of an activity and growth of the organization overall. KPIs in Customer Service refer to specific monetary measures of stocks and flows as well as to efficiency in operation management, systems and control. With more than 100 KPI examples, Customer Service is one of the best covered functional areas on smartKPIs.com.

Centered around the Customer Service KPIs that in 2010 received the highest number of visits on smartKPIs.com, the "Top 25 Customer Service KPIs of 2010" report contains in addition to KPI names, a detailed description of each KPI, as documented in smartKPIs Premium and other relevant content. While dominated by KPIs reflecting Efficiency and Effectiveness, other popular KPIs come from categories such as Customer satisfaction with service and Post-sale support:

1. % On-time delivery

2. # Time to rectify defects

3. % Customer complaints due to poor service or product quality

4. # Call handling time

5. % First contact resolution rate

"The Top 25 Customer Service KPIs of 2010 report is a synthesis of what smartKPIs.com is all about: it forms an overview of how Customer Service KPIs are used in practice today, by combining input from the online community with analysis and insights from our research team. By discussing the use of KPIs today, presenting the best practice in documenting them and listing the most popular KPIs of 2010, the Top KPIs of 2010 series of reports are valuable resources in promoting the informed use of KPIs or refreshing the existing performance measurement and management practice in any organization." said Aurel Brudan, the Performance Architect of smartKPIs.com.

About smartKPIs.com
http://www.smartkpis.com is the leading online platform for performance management knowledge integration, hosting the largest database of thoroughly documented KPI examples available on the web today. It offers high quality resources and collaboration functionality for the community of members, assisting them in making smart decisions regarding their performance management initiatives. Registration is free and enables research, learning and interaction as part of a growing community of members from over 190 countries and territories. smartKPIs.com is operated by eab group, an innovative research driven provider of integrated performance management solutions, based in Melbourne, Australia.

Media contact
Jessie Zhang, eab group, Tel: +61 3 9670 2979, Email: jessie.zhang@smartKPIs.com

For more information on this press release visit: http://www.releasewire.com/press-releases/release-3.htm

Melbourne, VIC -- (SBWIRE) -- 06/16/2011 -- smartKPIs.com, (http://www.smartKPIs.com) the world's largest source of thoroughly documented Key Performance Indicator (KPI) examples announces that Asset / Portfolio Management, Financial Stability, Forecasts & Valuation, Liquidity and Profitability dominate the "Top 25 Finance KPIs of 2010". The report presents in detail KPIs such as: # Berry ration, # Labor multiplier and % Capital acquisition ratio, among other KPI examples reviewed by the smartKPIs.com research team. "Top KPIs of 2010? is a collection of research reports discussing the most popular KPIs of 2010 across functional areas and industries. smartKPIs.com is an expert in the field of performance management and measurement, researching the use of KPI based performance management systems in practice around the world.

The "Top 25 Finance KPIs of 2010" report provides insights in the state of finance performance measurement today by listing and analysing the most visited KPIs on smartKPIs.com in 2010. It is part of the "Top KPIs of 2010" series of reports and a result of the research program conducted by the analysts of smartKPIs.com in the area of integrated performance management and measurement.

smartKPIs.com hosts the largest catalogue of thoroughly documented KPI examples available today and representing an excellent platform for research and dissemination of insights on KPIs and related topics. The hundreds of thousands of visits to smartKPIs.com and the thousands of KPIs visited, bookmarked and rated by members of this online community in 2010 provided a rich data set, which combined with further analysis from the editorial team, formed the basis of these research reports.

Finance has a long tradition in using KPIs, this making Finance KPIs the most used in business today. A KPI is a selected indicator considered key for monitoring the performance of a strategic objective, outcome, or key result area important to the success of an activity and growth of the organization overall. KPIs in Finance refer to specific monetary measures of stocks and flows as well as to efficiency in operation management, systems and control. With more than 196 KPI examples, Finance is one of the best covered functional areas on smartKPIs.com.

Centred around the Finance KPIs that in 2010 received the highest number of visits on smartKPIs.com, the "Top 25 Finance KPIs of 2010" report contains in addition to KPI names, a detailed description of each KPI, as documented in smartKPIs Premium and other relevant content. While dominated by Profitability KPIs, with 8 KPI examples in the Top 25, the most popular KPIs come from categories such as Forecasts & Valuation and Asset / Portfolio management:

1. # Berry ratio

2. # Labor multiplier

3. % Return on capital employed (ROCE)

4. % Sustainable growth rate (SGR)

5. % Management expense ratio (MER)

"The Top 25 Finance KPIs of 2010 report is a synthesis of what smartKPIs.com is all about: it forms an overview of how finance KPIs are used in practice today, by combining input from the online community with analysis and insights from our research team. By discussing the use of KPIs today, presenting the best practice in documenting them and listing the most popular KPIs of 2010, the Top KPIs of 2010 series of reports are valuable resources in promoting the informed use of KPIs or refreshing the existing performance measurement and management practice in any organisation." said Aurel Brudan, the Performance Architect of smartKPIs.com.

About smartKPIs.com
http://www.smartkpis.com is the leading online platform for performance management knowledge integration, hosting the largest database of thoroughly documented KPI examples available on the web today. It offers high quality resources and collaboration functionality for the community of members, assisting them in making smart decisions regarding their performance management initiatives. Registration is free and enables research, learning and interaction as part of a growing community of members from over 190 countries and territories. smartKPIs.com is operated by eab group, an innovative research driven provider of integrated performance management solutions, based in Melbourne, Australia.

Media contact
Jessie Zhang, eab group, Tel: +61 3 9670 2979, Email: jessie.zhang@smartKPIs.com

For more information on this press release visit: http://www.releasewire.com/press-releases/release-3.htm

Melbourne, VIC -- (SBWIRE) --06/01/2011 -- smartKPIs.com (http://www.smartKPIs.com), the world's largest source of thoroughly documented Key Performance Indicator (KPI) examples announces that Planning and Reporting, along with Transactions / Accounts Payable / Accounts Receivable dominate the "Top 25Accounting KPIs of 2010". The report presents in detail KPIs such as: $ Cost of goods sold (COGS), # Days in accounts receivable and % Billing accuracy, among other KPI examples reviewed by the smartKPIs.com research team. "Top KPIs of 2010" is a collection of research reports discussing the most popular KPIs of 2010 across functional areas and industries. smartKPIs.com is an expert in the field of performance management and measurement, researching the use of KPI based performance management systems in practice around the world.

Accounting is the area concerned with preparing financial reports about the reporting entity to support decision making by existing and potential capital providers. In preparing such reports, management benefits from access to detailed information on the entity's financial performance.

Accounting has a long tradition in using KPIs, this making Accounting KPIs the most used in business today. A KPI is a selected indicator considered key for monitoring the performance of a strategic objective, outcome, or key result area important to the success of an activity and growth of the organization overall. KPIs in Accounting refer to specific monetary measures of stocks and flows as well as to efficiency in operation management, systems and control. With more than 220 KPI examples, Accounting is one of the best covered functional areas on smartKPIs.com.

The "Top 25 Accounting KPIs of 2010" report provides insights in the state of accounting performance measurement today by listing and analysing the most visited KPIs on smartKPIs.com in 2010. It is part of the "Top KPIs of 2010" series of reports and a result of the research program conducted by the analysts of smartKPIs.com in the area of integrated performance management and measurement. smartKPIs.com hosts the largest catalogue of thoroughly documented KPI examples available today and representing an excellent platform for research and dissemination of insights on KPIs and related topics. The hundreds of thousands of visits to smartKPIs.com and the thousands of KPIs visited, bookmarked and rated by members of this online community in 2010 provided a rich data set, which combined with further analysis from the editorial team, formed the basis of these research reports.

Centred around the Accounting KPIs that in 2010 received the highest number of visits on smartKPIs.com, the "Top 25 Accounting KPIs of 2010" report contains in addition to KPI names, a detailed description of each KPI, as documented in smartKPIs Premium and other relevant content. While dominated by Planning and Reporting KPIs, with 12 KPI examples in the Top 25, the most popular KPIs come from categories such as Transactions / Accounts Payable / Accounts Receivable and Cost Analysis:

1. $ Cost of goods sold (COGS)

2. # Days in accounts receivable

3. % Billing accuracy

4. $ Selling, general and administrative expenses (SG & A expenses)

5. $ Working capital per employee

"The Top 25 Accounting KPIs of 2010 report is a synthesis of what smartKPIs.com is all about: it forms an overview of how accounting KPIs are used in practice today, by combining input from the online community with analysis and insights from our research team. By discussing the use of KPIs today, presenting the best practice in documenting them and listing the most popular KPIs of 2010, the Top KPIs of 2010 series of reports are valuable resources in promoting the informed use of KPIs or refreshing the existing performance measurement and management practice in any organisation." said Aurel Brudan, the Performance Architect of smartKPIs.com.

About smartKPIs.com
http://www.smartkpis.com is the leading online platform for performance management knowledge integration, hosting the largest database of thoroughly documented KPI examples available on the web today. It offers high quality resources and collaboration functionality for the community of members, assisting them in making smart decisions regarding their performance management initiatives. Registration is free and enables research, learning and interaction as part of a growing community of members from over 190 countries and territories. smartKPIs.com is operated by eab group, an innovative research driven provider of integrated performance management solutions, based in Melbourne, Australia.

Media contact
Jessie Zhang, eab group, Tel: +61 3 9670 2979, Email: jessie.zhang@smartKPIs.com

For more information on this press release visit: http://www.releasewire.com/press-releases/release-3.htm

smartKPIs.com, the world's largest source of thoroughly documented Key Performance Indicator (KPI) examples announces that Research Efficiency and Patenting KPIs dominate the "Top 25 R&D KPIs of 2010". The report presents in detail KPIs such as: $ Research & development costs, # Concept approval cycle time and % Development cost per new product, among other KPI examples reviewed by the smartKPIs.com research team. "Top KPIs of 2010" is a collection of research reports discussing the most popular KPIs of 2010 across functional areas and industries. smartKPIs.com is an expert in the field of performance management and measurement, researching the use of KPI based performance management systems in practice around the world.

Melbourne, VIC -- (SBWIRE) -- 04/24/2011 -- As more companies acknowledge the role of Research and Development (R&D) activities as a catalyst for differentiation and sustainable competitive advantage, optimizing R&D is a priority for many of them. In this context, KPIs are some of the more popular instruments used to drive the achievement of desired outcomes, across industries and functional areas. A KPI is a selected indicator considered key for monitoring the performance of a strategic objective, outcome, or key result area important to the success of an activity and growth of the organization overall. Out of the hundreds of R&D KPI examples in use today the research team at smartKPIs.com documented over 75 of them in the online database with the same name. Starting with this year, a selection of the most popular KPIs will be analysed in detail as part of an annual research report.

The "Top 25 R&D KPIs of 2010" report provides insights in the state of R&D performance measurement today by listing and analysing the most visited KPIs on smartKPIs.com in 2010. It is part of the "Top KPIs of 2010" series of reports and a result of the research program conducted by the analysts of smartKPIs.com in the area of integrated performance management and measurement. smartKPIs.com hosts the largest catalogue of thoroughly documented KPI examples available today and representing an excellent platform for research and dissemination of insights on KPIs and related topics. The hundreds of thousands of visits to smartKPIs.com and the thousands of KPIs visited, bookmarked and rated by members of this online community in 2010 provided a rich data set, which combined with further analysis from the editorial team, formed the basis of these research reports.

The "Top 25 R&D KPIs of 2010" report contains in addition to KPI names, a detailed description of each KPI, as documented in smartKPIs Premium and other relevant content. While dominated by Research Efficiency and Patenting KPIs, with 10 KPI examples in the Top 25, some other KPIs listed in the report come from categories such as Research Funding, Budget Management, Talent management, Cooperation and Research Effectiveness:

1. $ Research & development costs
2. # Concept approval cycle time
3. % Development cost per new product
4. # Employees in R&D
5. % R&D projects involving customers

"The Top 25 R&D KPIs of 2010 report is a synthesis of what smartKPIs.com is all about: it forms an overview of how R&D KPIs are used in practice today, by combining input from the online community with analysis and insights from our research team. By discussing the use of KPIs today, presenting the best practice in documenting them and listing the most popular KPIs of 2010, the Top KPIs of 2010 series of reports are valuable resources in promoting the informed use of KPIs or refreshing the existing performance measurement and management practice in any organization." said Aurel Brudan, the Performance Architect of smartKPIs.com.

About smartKPIs.com
http://www.smartkpis.com is the leading online platform for performance management knowledge integration, hosting the largest database of thoroughly documented KPI examples available on the web today. It offers high quality resources and collaboration functionality for the community of members, assisting them in making smart decisions regarding their performance management initiatives. Registration is free and enables research, learning and interaction as part of a growing community of members from over 190 countries and territories. smartKPIs.com is operated by eab group, an innovative research driven provider of integrated performance management solutions, based in Melbourne, Australia.

Media contact
Jessie Zhang, eab group, Tel: +61 3 9670 2979, Email: jessie.zhang@smartKPIs.com

For more information on this press release visit: http://www.releasewire.com/press-releases/release-3.htm

smartKPIs.com, the world's largest source of thoroughly documented Key Performance Indicator (KPI) examples announces that Public Services and General Local Administration KPIs dominate the "Top 25 Local Government KPIs of 2010".

Melbourne, VIC -- (SBWIRE) -- 04/07/2011 -- The report presents in detail KPIs such as: % Citizens satisfied with public service responsiveness, # e-Public sector as an active partner in the innovation and % Maturity of online service delivery, among other KPI examples reviewed by the smartKPIs.com research team. "Top KPIs of 2010" is a collection of research reports discussing the most popular KPIs of 2010 across functional areas and industries. smartKPIs.com is an expert in the field of performance management and measurement, researching the use of KPI based performance management systems in practice around the world.

Local Government embraced the use of KPIs as management tools, as transparency and accountability are key drivers of community satisfaction. From Dunedin in New Zealand to Jeddah in Saudi Arabia and New York in the USA, municipalities track their performance to ensure the quality of living standards within local communities are maintained and increased. A KPI is a selected indicator considered key for monitoring the performance of a strategic objective, outcome, or key result area important to the success of an activity and growth of the organization overall. There are thousands of Local Government KPI examples in use today by local authorities from around the world. The research team at smartKPIs.com documented over 633 of them in the online database with the same name. Starting with this year, a selection of the most popular KPIs will be analysed in detail as part of an annual research report.

The "Top 25 Local Government KPIs of 2010" report provides insights in the state of local public service performance measurement today by listing and analysing the most visited KPIs on smartKPIs.com in 2010. It is part of the "Top KPIs of 2010" series of reports and a result of the research program conducted by the analysts of smartKPIs.com in the area of integrated performance management and measurement. smartKPIs.com hosts the largest catalogue of thoroughly documented KPI examples available today and representing an excellent platform for research and dissemination of insights on KPIs and related topics. The hundreds of thousands of visits to smartKPIs.com and the thousands of KPIs visited, bookmarked and rated by members of this online community in 2010 provided a rich data set, which combined with further analysis from the editorial team, formed the basis of these research reports.

The "Top 25 Local Government KPIs of 2010" report contains in addition to KPI names, a detailed description of each KPI, as documented in smartKPIs Premium and other relevant content. While dominated by Public Services and General Local Administration KPIs, with 11 KPI examples in the Top 25, some other KPIs listed in the report come from categories such as Economic and Business Affairs, Social Services, Community – Quality of Life, Public Safety, Budget and Finance and Culture, Recreation and Entertainment:

1. % Citizens satisfied with public service responsiveness

2. # e-Public sector as an active partner in the innovation system

3. % Maturity of online service delivery

4. # Building rehabilitation projects

5. # Recruit to hire ratio for job placements

"The Top 25 Local Government KPIs of 2010 report is a synthesis of what smartKPIs.com is all about: it forms an overview of how Local Government KPIs are used in practice today, by combining input from the online community with analysis and insights from our research team. By discussing the use of KPIs today, presenting the best practice in documenting them and listing the most popular KPIs of 2010, the Top KPIs of 2010 series of reports are valuable resources in promoting the informed use of KPIs or refreshing the existing performance measurement and management practice in any organization." said Aurel Brudan, the Performance Architect of smartKPIs.com.

About smartKPIs.com
http://www.smartkpis.com is the leading online platform for performance management knowledge integration, hosting the largest database of thoroughly documented KPI examples available on the web today. It offers high quality resources and collaboration functionality for the community of members, assisting them in making smart decisions regarding their performance management initiatives. Registration is free and enables research, learning and interaction as part of a growing community of members from over 190 countries and territories. smartKPIs.com is operated by eab group, an innovative research driven provider of integrated performance management solutions, based in Melbourne, Australia.

Media contact
Jessie Zhang, eab group,
Tel: +61 3 9670 2979,
Email: jessie.zhang@smartKPIs.com

For more information on this press release visit: http://www.releasewire.com/press-releases/release-3.htm

Melbourne, Victoria -- (SBWIRE) -- 03/31/2011 -- smartKPIs.com, the world's largest source of thoroughly documented Key Performance Indicator (KPI) examples announces that Occupancy, Rent collection and Maintenance KPIs dominate the "Top 25 Property Management KPIs of 2010". The report presents in detail KPIs such as: % Occupancy rate, % Emergency repairs completed on time and % Vacancy rate, among other KPI examples reviewed by the smartKPIs.com research team. "Top KPIs of 2010" is a collection of research reports discussing the most popular KPIs of 2010 across functional areas and industries. smartKPIs.com is an expert in the field of performance management and measurement, researching the use of KPI based performance management systems in practice around the world.

The Property Management sector represents a fertile ground for performance measurement and management due to its structure and rich dataset. Each of the key functions of property managers can be defined in clear processes with easily measurable components. In this context, the use of Property Management KPIs is fairly mature in many organizations, driven by Service Level Agreements and drive towards competitiveness. A KPI is a selected indicator considered key for monitoring the performance of a strategic objective, outcome, or key result area important to the success of an activity and growth of the organization overall. There are today hundreds of Property Management KPI examples used by organizations from around the world. The research team at smartKPIs.com documented over 75 of them in the online database with the same name. Starting with this year, a selection of the most popular KPIs will be analysed in detail as part of an annual research report.

The "Top 25 Property Management KPIs of 2010" report provides insights in the state of Property Management performance measurement today by listing and analysing the most visited KPIs on smartKPIs.com in 2010. It is part of the "Top KPIs of 2010" series of reports and a result of the research program conducted by the analysts of smartKPIs.com in the area of integrated performance management and measurement. smartKPIs.com hosts the largest catalogue of thoroughly documented KPI examples available today and representing an excellent platform for research and dissemination of insights on KPIs and related topics. The hundreds of thousands of visits to smartKPIs.com and the thousands of KPIs visited, bookmarked and rated by members of this online community in 2010 provided a rich data set, which combined with further analysis from the editorial team, formed the basis of these research reports.

Structured around the Property Management KPIs that in 2010 received the highest number of visits on smartKPIs.com, the "Top 25 Property Management KPIs of 2010" report contains in addition to KPI names, a detailed description of each KPI, as documented in smartKPIs Premium and other relevant content. While dominated by Occupancy, Rent collection and Maintenance KPIs, with 15 KPI examples in the Top 25, some other KPIs listed in the report come from categories such as Churn, Tenant relationship, Revenue and Contract Management:

1. % Occupancy rate

2. % Emergency repairs completed on time

3. % Vacancy rate

4. % Current tenants in serious arrears

5. % New tenants visited within 6 weeks of tenancy start date

"The Top 25 Property Management KPIs of 2010 report is a synthesis of what smartKPIs.com is all about: it forms an overview of how Property Management KPIs are used in practice today, by combining input from the online community with analysis and insights from our research team. By discussing the use of KPIs today, presenting the best practice in documenting them and listing the most popular KPIs of 2010, the Top KPIs of 2010 series of reports are valuable resources in promoting the informed use of KPIs or refreshing the existing performance measurement and management practice in any organization." said Aurel Brudan, the Performance Architect of smartKPIs.com.

About smartKPIs.com
http://www.smartkpis.com is the leading online platform for performance management knowledge integration, hosting the largest database of thoroughly documented KPI examples available on the web today. It offers high quality resources and collaboration functionality for the community of members, assisting them in making smart decisions regarding their performance management initiatives. Registration is free and enables research, learning and interaction as part of a growing community of members from over 190 countries and territories. smartKPIs.com is operated by eab group, an innovative research driven provider of integrated performance management solutions, based in Melbourne, Australia.

Media contact
Jessie Zhang, eab group, Tel: +61 3 9670 2979, Email: jessie.zhang@smartKPIs.com

For more information on this press release visit: http://www.releasewire.com/press-releases/release-3.htm

Melbourne, VIC -- (SBWIRE) -- 03/28/2011 -- smartKPIs.com, the world's largest source of thoroughly documented Key Performance Indicator (KPI) examples announces that Customer Portfolio Dynamics and Customer Profitability KPIs dominate the "Top 25 Marketing KPIs of 2010". The report presents in detail KPIs such as: % Brand awareness, % Customer retention and $ Customer acquisition cost, among other KPI examples reviewed by the smartKPIs.com research team. "Top KPIs of 2010" is a collection of research reports discussing the most popular KPIs of 2010 across functional areas and industries. smartKPIs.com is an expert in the field of performance management and measurement, researching the use of KPI based performance management systems in practice around the world.

While Marketing has been long considered an organizational area exempted from performance monitoring and reporting and therefore a consumer of organizational resources that was not able to prove the worthiness of this consumption, key issues such as Marketing Accountability and Marketing Performance Measurement are today top priorities on CMOs agendas. In addition, the exponential growth of social media marketing facilitates measurement of campaigns and results as never before.

In this context, the use of marketing KPIs is a must for any organization aiming to assess and improve its marketing performance. A KPI is a selected indicator considered key for monitoring the performance of a strategic objective, outcome, or key result area important to the success of an activity and growth of the organization overall. There are today hundreds of Marketing KPI examples used by organizations from around the world. The research team at smartKPIs.com documented over 100 of them in the online database with the same name. Starting with this year, a selection of the most popular KPIs will be analysed in detail as part of an annual research report.

The "Top 25 Marketing KPIs of 2010" report provides insights in the state of Marketing performance measurement today by listing and analysing the most visited KPIs on smartKPIs.com in 2010. It is part of the "Top KPIs of 2010" series of reports and a result of the research program conducted by the analysts of smartKPIs.com in the area of integrated performance management and measurement.

smartKPIs.com hosts the largest catalogue of thoroughly documented KPI examples available today and representing an excellent platform for research and dissemination of insights on KPIs and related topics. The hundreds of thousands of visits to smartKPIs.com and the thousands of KPIs visited, bookmarked and rated by members of this online community in 2010 provided a rich data set, which combined with further analysis from the editorial team, formed the basis of these research reports.

Structured around the Marketing KPIs that in 2010 received the highest number of visits on smartKPIs.com, the "Top 25 Marketing KPIs of 2010" report contains in addition to KPI names, a detailed description of each KPI, as documented in smartKPIs Premium and other relevant content. While dominated by Customer Portfolio Dynamics and Customer Behaviour KPIs, with 10 KPI examples in the Top 25, the most popular KPIs come from categories such as Brand Performance, Efficiency and Effectiveness, Customer Satisfaction and Customer Profitability:

1. % Brand awareness
2. % Customer retention
3. $ Customer acquisition cost
4. % Customer attrition
5. % Repeat customers

"The Top 25 Marketing KPIs of 2010 report is a synthesis of what smartKPIs.com is all about: it forms an overview of how Marketing KPIs are used in practice today, by combining input from the online community with analysis and insights from our research team. By discussing the use of KPIs today, presenting the best practice in documenting them and listing the most popular KPIs of 2010, the Top KPIs of 2010 series of reports are valuable resources in promoting the informed use of KPIs or refreshing the existing performance measurement and management practice in any organization." said Aurel Brudan, the Performance Architect of smartKPIs.com.

About smartKPIs.com
http://www.smartkpis.com is the leading online platform for performance management knowledge integration, hosting the largest database of thoroughly documented KPI examples available on the web today. It offers high quality resources and collaboration functionality for the community of members, assisting them in making smart decisions regarding their performance management initiatives. Registration is free and enables research, learning and interaction as part of a growing community of members from over 190 countries and territories. smartKPIs.com is operated by eab group, an innovative research driven provider of integrated performance management solutions, based in Melbourne, Australia.

Media contact
Jessie Zhang, eab group, Tel: +61 3 9670 2979, Email: jessie.zhang@smartKPIs.com

For more information on this press release visit: http://www.releasewire.com/press-releases/release-3.htm

Melbourne, VIC -- (SBWIRE) -- 03/25/2011 -- smartKPIs.com (http://www.smartKPIs.com), the world's largest source of thoroughly documented Key Performance Indicator (KPI) examples announces that Agent Performance and Service Responsiveness KPIs dominate the "Top 25 KPIs of 2010". The report presents in detail KPIs such as: % Agent utilization, $ Revenue per successful call and # Call handling time, among other KPI examples reviewed by the smartKPIs.com research team. "Top KPIs of 2010" is a collection of research reports discussing the most popular KPIs of 2010 across functional areas and industries. smartKPIs.com is an expert in the field of performance management and measurement, researching the use of KPI based performance management systems in practice around the world.

The use of KPIs in Call Centers has a long tradition, making this industry one of the most mature in terms of performance measurement. Due to the unique combination of people, processes and technology, call centers provide an ideal environment for using KPIs. A KPI is a selected indicator considered key for monitoring the performance of a strategic objective, outcome, or key result area important to the success of an activity and growth of the organization overall. With outsourcing trends accelerating in this industry around the world, interest in Call Center performance management is also on the rise, driven by the desire to find a balance between the achievement of organizational outcomes, the individual contribution from each employee and the working environment.

The "Top 25 Call Center KPIs of 2010" report provides insights in the state of Call Center performance measurement today by listing and analysing the most visited KPIs on smartKPIs.com in 2010. It is part of the "Top KPIs of 2010" series of reports and a result of the research program conducted by the analysts of smartKPIs.com in the area of integrated performance management and measurement.

smartKPIs.com hosts the largest catalogue of thoroughly documented KPI examples available today and representing an excellent platform for research and dissemination of insights on KPIs and related topics. The hundreds of thousands of visits to smartKPIs.com and the thousands of KPIs visited, bookmarked and rated by members of this online community in 2010 provided a rich data set, which combined with further analysis from the editorial team, formed the basis of these research reports.

Structured around the Call Center KPIs that in 2010 received the highest number of visits on smartKPIs.com, the "Top 25 Call Center KPIs of 2010" report contains in addition to KPI names, a detailed description of each KPI, as documented in smartKPIs Premium and other relevant content. While dominated by Agent Performance and Service Responsiveness KPIs, with 7 KPI examples in the Top 25, the most popular KPIs come from categories such as Call Routing Performance, Call Handling Performance and Service Quality:

1. % Agent utilization
2. $ Revenue per successful call
3. # Call handling time
4. # Hourly sales per agent
5. # Call volume

"The Top 25 Call Center KPIs of 2010 report is a synthesis of what smartKPIs.com is all about: it forms an overview of how Call Center KPIs are used in practice today, by combining input from the online community with analysis and insights from our research team. By discussing the use of KPIs today, presenting the best practice in documenting them and listing the most popular KPIs of 2010, the Top KPIs of 2010 series of reports are valuable resources in promoting the informed use of KPIs or refreshing the existing performance measurement and management practice in any organization." said Aurel Brudan, the Performance Architect of smartKPIs.com.

About smartKPIs.com
http://www.smartkpis.com is the leading online platform for performance management knowledge integration, hosting the largest database of thoroughly documented KPI examples available on the web today. It offers high quality resources and collaboration functionality for the community of members, assisting them in making smart decisions regarding their performance management initiatives. Registration is free and enables research, learning and interaction as part of a growing community of members from over 190 countries and territories. smartKPIs.com is operated by eab group, an innovative research driven provider of integrated performance management solutions, based in Melbourne, Australia.

Media contact
Jessie Zhang, eab group, Tel: +61 3 9670 2979, Email: jessie.zhang@smartKPIs.com

For more information on this press release visit: http://www.releasewire.com/press-releases/release-3.htm

The Oscars of Key Performance Indicators

Melbourne, VIC -- (SBWIRE) -- 03/15/2011 -- eab group announced the launch of Top KPIs of 2010, a collection of research reports presenting the most popular Key Performance Indicators (KPIs) of 2010 across a variety of functional areas and industries.

KPIs are today some of the most popular management tools. From the National Museum of Australia, to the First Bank of Nigeria, from the Panama Canal Authority to Rolls Royce, from the Ministry of Education in Brunei Darussalam to the American Medical Association, KPIs are used to understand, learn and improve performance across industries, departments and teams. A KPI is a selected indicator considered key for monitoring the performance of a strategic objective, outcome, or key result area important to the success of an activity and growth of the organization overall.

The Top KPIs of 2010 series of reports is the result of the research program in the area of integrated performance management and measurement, conducted by the analysts of smartKPIs.com, which hosts the largest catalogue of thoroughly documented KPI examples available today. The hundreds of thousands of visits to the http://www.smartKPIs.com website and the thousands of KPIs visited, bookmarked and rated by members of this online community in 2010 provided a rich data set, which combined with further analysis from the editorial team, formed the basis of these research reports.

While centred around the KPIs that in 2010 received the highest number of visits on smartKPIs.com, the Top KPIs of 2010 reports contain in addition to KPI names, a detailed description of each KPI, as documented in smartKPIs Premium (the premium content section of smartKPIs.com) and other relevant content.

The first two reports of the series have been released today and are now available in the premium services section of the smartKPIs.com platform: Top 20 KPIs of 2010 and a free version of the report, Top 10 KPIs of 2010. Both list the most popular KPIs in 2010 across departments and industries, having at the top:

1. % Hospital bed occupancy rate

2. % Slow moving stock

3. # Berry ratio

4. % Realization rate

5. # Units per man-hour

Further reports dedicated to the most popular KPIs in 2010 by functional area and industry will be gradually launched during March 2011.

"The Top KPIs of 2010 reports are a synthesis of what smartKPIs.com is all about: they bring together an overview of how KPIs are used in practice today, by combining input from the smartKPIs.com community with analysis and insights from the our research team" said Aurel Brudan, the Performance Architect of eab group. "By discussing the use of KPIs today, presenting the best practice in documenting them and listing the most popular KPIs of 2010, these reports are valuable resources in promoting the informed use of KPIs or refreshing the existing performance measurement and management practice in any organisation."

About eab group
eab group is an innovative research driven provider of integrated performance management solutions, assisting organisations to achieve results by architecting performance. With expertise in strategy, organisational performance management, business intelligence and project management, eab group assists clients in sustainably delivering value for their stakeholders. It offers audit, research, training, technology integration and performance management advisory services. Website: http://www.eabgroup.com.au

About smartKPIs.com
http://www.smartkpis.com is the leading online platform for performance management knowledge integration, hosting the largest catalogue of thoroughly documented KPI examples available on the Internet. It offers high quality resources and collaboration functionality for the community of members, assisting them in making smart decisions regarding their performance management initiatives. Registration is free and enables research, learning and interaction as part of a growing community of members from over 190 countries and territories.

Media contact
Jessie Zhang, eab group, Tel: +61 3 9670 2979, Email: jessie.zhang@smartKPIs.com

For more information on this press release visit: http://www.releasewire.com/press-releases/release-3.htm

smartKPIs.com, the world's largest source of thoroughly documented Key Performance Indicators (KPI) examples announces that Talent Development, Recruitment and Human Resources (HR) Efficiency and Effectiveness dominate the "Top 25 KPIs of 2010". The report presents in detail KPIs such as: % Employee turnover, # Management-to-staff ratio and # Employee brand strength, among other KPI examples reviewed by the smartKPIs.com research team. "Top KPIs of 2010" is a collection of research reports discussing the most popular KPIs of 2010 across functional areas and industries. smartKPIs.com is an expert in the field of performance management and measurement, researching the use of KPI based performance management systems in practice around the world.

Melbourne, VIC -- (SBWIRE) -- 03/15/2011 -- HR departments and KPIs have a special relationship, as measurement is an integral part of performance assessments at both individual and organizational level. A KPI is a selected indicator considered key for monitoring the performance of a strategic objective, outcome, or key result area important to the success of an activity and growth of the organization overall. Among other functional areas, HR stands out as one of the most mature in terms of using KPIs. In addition, both the level of interest and expertise in HR performance measurement are on the rise. The majority of operational managers members of the smartKPIs.com community run HR departments, while the wide variety of HR KPIs used in practice lead to over 350 HR KPI examples being documented by the smartKPIs.com research team.

The "Top 25 HR KPIs of 2010" report provides insights in the state of HR performance measurement today by listing and analysing the most visited KPIs on smartKPIs.com in 2010. It is part of the "Top KPIs of 2010" series of reports and a result of the research program conducted by the analysts of smartKPIs.com in the area of integrated performance management and measurement. smartKPIs.com hosts the largest catalogue of thoroughly documented KPI examples available today and representing an excellent platform for research and dissemination of insights on KPIs and related topics. The hundreds of thousands of visits to smartKPIs.com and the thousands of KPIs visited, bookmarked and rated by members of this online community in 2010 provided a rich data set, which combined with further analysis from the editorial team, formed the basis of these research reports.

Centered around the HR KPIs that in 2010 received the highest number of visits on smartKPIs.com, the "Top 25 HR KPIs of 2010" report contains in addition to KPI names, a detailed description of each KPI, as documented in smartKPIs Premium and other relevant content. While dominated by Talent Development KPIs, with 7 KPI examples in the Top 25, the most popular KPIs come from categories such as Recruitment, Retention and Workforce Management:

1. % Employee turnover
2. # Management-to-staff ratio
3. # Employee brand strength
4. # Average time to fill a vacant position
5. # Employee engagement index

"The Top 25 HR KPIs of 2010 report is a synthesis of what smartKPIs.com is all about: they form an overview of how HR KPIs are used in practice today, by combining input from the online community with analysis and insights from our research team. By discussing the use of KPIs today, presenting the best practice in documenting them and listing the most popular KPIs of 2010, these reports are valuable resources in promoting the informed use of KPIs or refreshing the existing performance measurement and management practice in any organization." said Aurel Brudan, the Performance Architect of smartKPIs.com.

About smartKPIs.com
http://www.smartkpis.com is the leading online platform for performance management knowledge integration, hosting the largest database of thoroughly documented KPI examples available on the web today. It offers high quality resources and collaboration functionality for the community of members, assisting them in making smart decisions regarding their performance management initiatives. Registration is free and enables research, learning and interaction as part of a growing community of members from over 190 countries and territories. smartKPIs.com is operated by eab group, an innovative research driven provider of integrated performance management solutions, based in Melbourne, Australia.

Media contact
Jessie Zhang, eab group, Tel: +61 3 9670 2979, Email: jessie.zhang@smartKPIs.com

For more information on this press release visit: http://www.releasewire.com/press-releases/release-3.htm

Melbourne, VIC -- (SBWIRE) -- 05/17/2010 -- eab group announced the launch of smartKPIs.com Forum and smartKPIs.com Answers, two new interactive sections of the http://www.smartKPIs.com platform.

smartKPIs.com Forum is an online collaboration tool, that enables members of the smartKPIs.com community to discuss topics relevant to performance management and measurement. In addition to proposing new and contributing to existing discussions, users can enjoy several other community interaction functionalities: a shared calendar of events, discussion groups and a personal address book of contacts.

Complementing the forum, smartKPIs.com Answers is a simple online community based questions and answers board. Members of the smartKPI.com community can ask, answer or review resolved questions by using a friendly user interface. For easy reference, questions are grouped in a taxonomy of categories based on the topic of the question. A Leaderboard lists the most active users, that gained points based on their contribution to resolving open questions or evaluating responses.

Both smartKPIs.com Forum and smartKPIs.com Answers enhance the online collaboration capabilities of the smartKPIs.com platform. The website contains over 3200 examples of well documented performance measures and over 600 referenced online reports that contain Key Performance Indicators (KPIs), measures and metrics used in actual business context. They are grouped in taxonomy that contains 70 business functional areas, as well as 88 industries and can be accessed by browsing or searching relevant topics.

"Having developed a knowledge base of high quality content on smartKPIs.com, our intention is to focus next on facilitating meaningful conversations on performance management and measurement topics between the members of the smartKPIs.com community. smartKPIs.com Forum and smartKPIs.com Answers are two online tools with excellent collaboration functionality." said Aurel Brudan, founder and director of eab group.

"smartKPIs.com is all about combining thoroughly researched, relevant content with online collaborative learning, with an emphasis on learning from practice, from business practitioners that are faced with performance management challenges in their natural setting. By doing this, smartKPIs.com facilitates learning and integration of performance management know-how, contributing to the maturity of Performance Management as a business discipline."

Registration on http://www.smartkpis.com is free and it enables research, learning and interaction as part of a growing community of members from over 175 countries.

About eab group
eab group is an innovative research driven provider of integrated performance management solutions, assisting organisations to achieve results by architecting performance. Our expertise in strategy, organisational performance management, business intelligence and project management helps clients in sustainably delivering value for their stakeholders. Our services include consulting, training, research, technology and building online communities, such as smartKPIs.com. For more details, visit http://www.eabgroup.com.au

About smartKPIs.com
http://www.smartkpis.com is a leading online platform for performance management knowledge integration. It offers high quality resources and collaboration functionality for the community of registered users, enabling them to make smart decisions regarding their performance management initiatives.

For more information on this press release visit: http://www.releasewire.com/press-releases/release-3.htm

Melbourne, VIC -- (SBWIRE) -- 03/01/2010 -- eab group announced the launch of "KPIs in practice", an online catalogue of reports that illustrate the use of performance measures in practice by organizations from around the world.

KPIs in practice is available as a new content section on www.smartKPIs.com. It complements the KPI examples section of the site that - with over 3000 well documented records - is one of the largest databases of Key Performance Indicator (KPI) examples available on the Internet today. Many of these examples are much easier to understand when they are put into context. Through the launch of KPIs in practice, smartKPIs.com becomes the first online platform that links well documented performance measures and high quality performance reports.

Registered users can explore, bookmark and comment on hundreds of referenced online reports that contain Key Performance Indicators (KPIs), measures and metrics used in actual business context, connecting the list of KPI examples on smartKPIs.com to real business scenarios. Currently the catalogue contains 300 reports developed by organisations from over 50 countries, with new ones added daily. Relevant reports can be found by using the search / advanced search functionality or by browsing the list of 73 business functions and 83 industries.

"Being a specialised performance architecture consulting company, we have spent tens of thousands of hours researching and implementing performance management concepts in practice. KPIs in practice is an expression of our view that the future of performance management as a discipline lies in learning from practice, from looking around us." said Aurel Brudan, founder and director of eab group. "Organizations from around the world have developed amazing performance management reporting solutions. smartKPIs.com through KPIs in practice provides a user friendly platform for exploring such reports and discussing them with other registered users. It facilitates learning and integration of performance management know-how, contributing to the maturity of performance management as a business discipline."

Registration on http://www.smartkpis.com is free and it enables research, learning and interaction as part of a growing community of users from over 170 countries.

About eab group
eab group is an innovative research driven provider of integrated performance management solutions, assisting organisations to achieve results by architecting performance. Our expertise in strategy, organisational performance management, business intelligence and project management helps clients in sustainably delivering value for their stakeholders. Our services include consulting, training, research, technology and building online communities, such as smartKPIs.com. For more details, visit http://www.eabgroup.com.au

About smartKPIs.com
http://www.smartkpis.com is a leading online platform for performance management knowledge integration. It offers high quality resources and collaboration functionality for the community of registered users, enabling them to make smart decisions regarding their performance management initiatives.

For more information on this press release visit: http://www.releasewire.com/press-releases/release-3.htm

Melbourne, Australia -- (SBWIRE) -- 11/06/2009 -- eab group announced the launch of smartKPIs.com, a free online database of Key Performance Indicators (KPIs), supported by a Performance Management knowledge base and a community of users.

smartKPIs.com currently contains over 600 KPIs (performance measures), from a variety of Functional Areas, such as Finance, HR, IT, Marketing and Industries, such as Retail, Hospitality, Agriculture and the Public Service. Navigation through the database is facilitated by a user friendly web interface allowing visitors to either browse or search for relevant performance measures. Each measure is documented in a structured template, containing fields such as: definition, variations, subordinate measures and calculation formula among others. To ensure the quality of the content, 3 Subject Matter Experts review each KPI page before being published. As new performance measures are documented and posted daily, the database is expected to gradually grow to several thousand records.

In addition to a comprehensive list of performance measures, smartKPIs.com also contains a variety of Performance Management resources to support the understanding and use of performance indicators: recommended articles, relevant links, templates as well as an introductory eLearning course in Performance Management and Measurement.

smartKPIs.com is designed for executives, managers, consultants, analysts and other professionals from organisations from around the globe with an interest in Strategy, Performance Management and Measurement. Over 100 registered members from around the world provided valuable feedback during the beta testing of the site, participating in defining the desired content and the interaction model. All registered members can now use the website as a platform for interaction, as they can comment on KPIs, save KPIs to their personal list and propose new ones.

"The value added by smartKPIs.com is represented by the streamlined access to a rich database of well defined performance measures, along with a comprehensive set of resources to guide the users in how to select and work with KPIs", said Aurel Brudan, founder and director of eab group. "By using the resources available on the website and tapping in the collective experience of the community of users, everyone registered on smartKPIs.com will have the opportunity to learn more and improve the outcome of their performance management efforts."

New visitors can explore the website contents or register for free to access more content and join the community of users.

About eab group
eab group is a leading provider of integrated performance management solutions, assisting organisations to achieve results by architecting performance. Our expertise in strategy, organisational performance management, business intelligence and project management helps clients in sustainably delivering value for their stakeholders. Our services include, consulting, training, research, technology and online communities, such as smartKPIs.com. For more details, visit www.eabgroup.com.au

Media contacts:

Aurel Brudan
eab group Pty. Ltd.
T: +61 3 9670 2979
E: aurel@eabgroup.com.au

Ophenia Liang
eab group Pty. Ltd.
T: +61 3 9670 2979
E: ophenia.liang@smartKPIs.com

For more information on this press release visit: http://www.releasewire.com/press-releases/release-3.htm